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Lufthansa Bogota Sales Office in Colombia

  •    Av. El Dorado #103-09, Fontibón, Bogotá, Colombia
  •    +57 15088000
  •    Monday-Sunday: 5–9 pm
  •    customer.relations@lufthansa.com
Bogota, Colombia

Find the Lufthansa Bogota Sales Office’s whereabouts and Contact Information

This guide provides complete contact details, including phone number and street address, of the Lufthansa Bogota Sales Office in Colombia. Save this information, as it can help you connect with the travel experts. The office provides on-call assistance and also welcomes walk-in customers.

Travel Concerns That You Must Escalate to the Sales Office

There are certain travel scenarios that require the immediate attention of airline representatives.

  • If your baggage needs exceed the standard allowance or you’re packing a special or irregularly shaped item, contact the office staff for baggage rules.
  • Ticket changes and cancellation rules vary drastically depending on what fare class you have purchased. Before making any adjustments to your reservation, it is wise to consult the staff or clear up any doubts about ticket policies.
  • When you have purchased a complex itinerary, you must also discuss check-in rules with the airline representatives. This can help you learn about the documents required at the desk.
  • Receiving the refund guide from the experts can help you understand what you’ll lose and get when cancelling a ticket.
Lufthansa Bogota Sales Office AddressAv. El Dorado #103-09, Fontibón, Bogotá, Colombia
Lufthansa Bogota Booking Sales Office Hotline Number+57 15088000
Lufthansa Bogota Sales Office Opening HoursMonday-Sunday: 5–9 pm
Lufthansa Bogota Ticketing Office Emailcustomer.relations@lufthansa.com
Lufthansa Flight Searchhttps://www.lufthansa.com/pa/en/flight-search
Lufthansa Manage Bookinghttps://www.lufthansa.com/pa/en/login?
Lufthansa Flight Statushttps://www.lufthansa.com/pa/en/flight-search

Map Location:

The Lufthansa Airlines Bogota Airport Sales Office for Travel-Day Assistance

The Lufthansa Airlines Bogota Airport Sales Office representatives assist with boarding passes, luggage concerns, and flight status updates. Arriving at the airport early gives you the opportunity to find the desk and address problems without missing your flight or feeling rushed. The shared map can help you find the help desk location.

Airport NameEl Dorado International Airport
Lufthansa Bogota Airport Sales Office AddressAv. El Dorado #103-09, Bogotá, Colombia
Lufthansa Bogota Airport Booking Sales Office Contact Number+576012662000
Lufthansa Bogota Airport Booking Office Fax Number+57 1 266 2930
Lufthansa Bogota Airport Ticketing Office Opening Hours24 Hours
Lufthansa Bogota Airport Sales Office Emailatencionusuarios@corpacol.co

List of all Lufthansa Global Sales Offices.

Contact Lufthansa Headquarters for Complex Travel Concerns

The Lufthansa Airlines headquarters addresses serious matters, including major booking errors, compensation claims, and unresolved complaints. If you happen to encounter such travel issues, then you must get in touch with the head office staff with the help of the provided contact details.

Discover where Lufthansa headquarters is located and find out how to get in touch with its staff.

Lufthansa Head Office AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
(Lufthansa Aviation Centre 60546 Terminal 1 Departure Hall A Frankfurt, Germany)
Lufthansa Corporate HQ Office Phone Number+49 69 86 799 799
Lufthansa Headquarters Office Fax Number+49 69 69 646 01
Lufthansa Corporate Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Lufthansa HQ Office Emailcustomer.relations@lufthansa.com
Lufthansa Official Websitehttps://www.lufthansa.com/us/en/

Explore the Lufthansa Aircraft Collection

Lufthansa operates Airbus A320s on European routes and Boeing 747s and A380s on intercontinental flights. The airline invests in modern aircraft featuring updated cabin designs and entertainment systems. Knowing which aircraft serves your route helps set expectations about available amenities and seating comfort during travel.

  • ATR 42 / 72
    • ATR 72
  • Airbus A300
    • Airbus A300B2
    • Airbus A300B4
    • Airbus A300-600
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
    • Airbus A340-600
  • Airbus A350 XWB
    • Airbus A350-900
  • Airbus A380
    • Airbus A380-800
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-100
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-400
    • Boeing 737-500
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747-8
  • Boeing 767
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-9
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • Bombardier CRJ-100 Series
    • Bombardier CRJ-100
    • Bombardier CRJ-200
  • Bombardier CRJ-700
    • Bombardier CRJ-700
  • Bombardier CRJ-900
    • Bombardier CRJ-900
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace 146-200
    • British Aerospace Avro RJ85
  • Douglas DC-8
    • Douglas DC-8-50
  • Embraer ERJ-190
    • Embraer ERJ-190
    • Embraer ERJ-195
  • Fokker 50 / 60
    • Fokker 50
  • Fokker 70 / 100
    • Fokker 100
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30

Get Complete Travel Assistance at the Lufthansa Airlines Colombia Sales Office

The Lufthansa Airlines sales office in Bogota handles ticket sales, reservation changes, and frequent flyer program enrollment. Representatives explain connection times, visa requirements, and baggage policies for various destinations. They process refund requests and answer questions about fare differences between ticket classes. All in all, the help center can offer complete assistance.

Lufthansa Mobile AppFlight Ticket BookingBaggage Allowance
Lufthansa HolidaysFlight Ticket CancellationDuty Free Allowance
Lufthansa CodeshareFlight Ticket ReschedulingSelf Service Kiosk Check-in
Lufthansa Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Lufthansa LoungesAirport Counter Check-inAirport Transportation
Miles & MoreIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Can I visit a Lufthansa office for help with my booking?

Yes, Lufthansa has a help center where passengers can receive support with ticket purchases and various travel services in the area.

Does the office accept payment in different currencies?

Payment options may include local currency and major credit cards. Checking with staff about accepted currencies and payment methods ensures a smooth booking process.

Can I request bulkhead seating for additional comfort at the office?

Yes, specific seat requests, including bulkhead positions, can be arranged at the help desk. Availability depends on the aircraft layout and whether those seats are already reserved.

Will staff help me if I need to rebook due to a missed flight?

Yes, rebooking assistance for missed flights is available at the sales office. Contact representatives as soon as possible, and they will search for the next available options.

Does the office handle redemptions for the airline’s frequent flyer program?

Yes, loyalty miles accumulated through the frequent flyer program can be used at the city office. Staff will search for reward seats and process your booking using points.

Can I add travel insurance when purchasing my ticket at the office?

Yes, insurance options may be available at the help center. Ask representatives about coverage details and pricing when making your reservation to protect your trip.

Will representatives assist with understanding fare rules and restrictions?

Yes, staff can explain ticket conditions and restrictions clearly. This helps you understand what changes or cancellations are permitted under your specific fare type.

Can the office process requests for vegetarian or special dietary meals?

Yes, meal preference requests are handled at the sales office. Inform staff about your dietary requirements, and they will add the appropriate meal selection to your reservation.

Does the help desk assist with arranging seats for families traveling together?

Yes, seating arrangements for families are coordinated at the office. Representatives will try to secure adjacent seats so that parents and children can sit together during the flight.

Does the sales office assist in correcting the incorrect name spelling on the ticket?

Yes, the office staff can rectify a misspelled name on the ticket and the airline name change policy. However, keep in mind that you cannot completely change the name on your ticket.

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