Lufthansa Hong Kong Sales Office

  •    eXperts Hong Kong, Lufthansa German Airlines, 35/F, 118 Connaught Road West, Sai Ying Pun, Hong Kong
  •    +852 2868 2313
  •    9:00 AM – 6:00 PM daily
  •    hongkong.lufthansa@dlh.de
Hong Kong

Easy Flight Reservations and Ticket Updates at the Lufthansa Hong Kong Sales Office

Get assistance with booking flights and modifying tickets by reaching out to the Lufthansa Hong Kong sales office. The service center connects you with knowledgeable professionals who handle complex inquiries and clarify confusing airline regulations. Visit in person or call the office to access premium travel services.

Key Airline Policies to Clarify with Lufthansa Representatives

Understanding airline policies is essential for hassle-free flight bookings and smooth travel planning. When contacting the Hong Kong sales office, make sure to discuss these important policies with the staff.

  • Baggage Guidelines

The Lufthansa Airlines baggage rules allow one carry-on bag and one personal item without additional charges. Checked baggage limits depend on your flight destination, so verify your specific allowance with airline staff.

  • Flight Cancellation Rules and Refund Options

Canceling your ticket may incur penalty fees depending on how close you are to the departure date. Furthermore, not all fare types are refundable. Speak with the staff to understand the proper cancellation rules and refund eligibility.

  • Name Change Policy for 2026

If there’s a small spelling mistake on your ticket, contact a Lufthansa sales office immediately. They can fix minor errors in accordance with the official name change policy 2026.

  • Check-in Procedures

To avoid complications at the airport, ask airline staff about necessary documents and check-in rules. They can suggest the optimal arrival time based on your travel schedule.

Lufthansa Hong Kong Sales Office AddresseXperts Hong Kong, Lufthansa German Airlines, 35/F, 118 Connaught Road West, Sai Ying Pun, Hong Kong
Lufthansa Hong Kong Booking Sales Office Hotline Number+852 2868 2313
Lufthansa Hong Kong Sales Office Opening Hours9:00 AM – 6:00 PM daily
Lufthansa Hong Kong Ticketing Office Emailhongkong.lufthansa@dlh.de
Lufthansa Flight Searchhttps://www.lufthansa.com/pa/en/flight-search
Lufthansa Manage Bookinghttps://www.lufthansa.com/pa/en/login?
Lufthansa Flight Statushttps://www.lufthansa.com/pa/en/flight-search

Lufthansa Hong Kong Airport Sales Office Address and Google Map Location

For help with departure-day concerns or arrival formalities, consult the Lufthansa Hong Kong Airport Sales Office staff. The included map provides clear directions, and the contact information lets you communicate with staff to address travel questions before your departure.

Airport NameHong Kong International Airport
Lufthansa Hong Kong Airport Sales Office Address1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Lufthansa Hong Kong Airport Booking Sales Office Contact Number+85221818888
Lufthansa Hong Kong Airport Sales Office Fax Number+852 2824 0717
Lufthansa Hong Kong Airport Ticketing Office Opening Hours24 Hours
Lufthansa Hong Kong Airport Ticketing Office Emailcustomer@hkairport.com

Map Location:

List of all Lufthansa Global Sales Offices.

Lufthansa Airlines Head Office Contact Information

Forward concerns related to airline policies and official regulations to the Lufthansa Airlines corporate headquarters. The head office possesses the authority needed to resolve such matters. Connect with headquarters representatives using the contact details shared.

Discover where Lufthansa headquarters is located and find out how to get in touch with its staff.

Lufthansa Head Office AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
(Lufthansa Aviation Centre 60546 Terminal 1 Departure Hall A Frankfurt, Germany)
Lufthansa Corporate HQ Phone Number+49 69 86 799 799
Fax Number+49 69 69 646 01
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailcustomer.relations@lufthansa.com
Official Websitehttps://www.lufthansa.com/us/en/

Available Lufthansa Fleet Details

Lufthansa Airlines operates a fleet of modern aircraft and regularly modernizes it to provide exceptional travel experiences for passengers. Each cabin type offers distinct levels of comfort and amenities. If you’d like information about your specific aircraft, contact airline representatives for further details.

  • ATR 42 / 72
    • ATR 72
  • Airbus A300
    • Airbus A300B2
    • Airbus A300B4
    • Airbus A300-600
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
    • Airbus A340-600
  • Airbus A350 XWB
    • Airbus A350-900
  • Airbus A380
    • Airbus A380-800
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-100
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-400
    • Boeing 737-500
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747-8
  • Boeing 767
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-9
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • Bombardier CRJ-100 Series
    • Bombardier CRJ-100
    • Bombardier CRJ-200
  • Bombardier CRJ-700
    • Bombardier CRJ-700
  • Bombardier CRJ-900
    • Bombardier CRJ-900
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace 146-200
    • British Aerospace Avro RJ85
  • Douglas DC-8
    • Douglas DC-8-50
  • Embraer ERJ-190
    • Embraer ERJ-190
    • Embraer ERJ-195
  • Fokker 50 / 60
    • Fokker 50
  • Fokker 70 / 100
    • Fokker 100
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30

Services Offered by Lufthansa Hong Kong Sales Office

The Lufthansa Airlines sales office in Hong Kong is a convenient location to receive help with various services and travel inquiries. From itinerary planning assistance to managing unexpected travel complications, the airline staff delivers thorough support.

Lufthansa Mobile AppFlight Ticket BookingBaggage Allowance
Lufthansa HolidaysFlight Ticket CancellationDuty Free Allowance
Lufthansa CodeshareFlight Ticket ReschedulingSelf Service Kiosk Check-in
Lufthansa Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Lufthansa LoungesAirport Counter Check-inAirport Transportation
Miles & MoreIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Where is the Lufthansa Airlines office located in Hong Kong?

Lufthansa Airlines maintains a service center in Hong Kong. The sales office helps customers address questions and issues regarding airline policies and operational procedures.

Does the sales office assist with booking multi-destination flights?

Yes, the Lufthansa sales office in Hong Kong provides full support for multi-city flight bookings and other intricate travel arrangements. The staff can help you navigate complicated reservation processes.

What payment options are accepted at the Lufthansa Airlines office?

The sales office accepts multiple payment methods, including credit cards, cash, and miles for award ticket bookings. Contact the helpline directly to confirm the currently available payment options.

How can I reach the Lufthansa Airlines staff at the office?

Travelers can contact the Lufthansa office in Hong Kong via telephone, email, or by visiting in person. Choose whichever communication method is most convenient for you.

Does the sales office accept credit cards for transactions?

Yes, the sales office accepts credit card payments. Moreover, if you have an airline co-branded credit card, you may receive special promotions and discounted flight rates.

Can I receive a student discount on Lufthansa tickets at the Hong Kong sales office?

Yes, Lufthansa Airlines provides student discounts through “Student Fares.” These fares enable students to purchase tickets at reduced rates and carry additional baggage. You need to present your student identification card to be eligible.

What baggage services are available at the help center?

The sales office manages all baggage-related services, from checked baggage regulations to additional and special baggage allowances. Contact the team with sufficient advance notice.

Is an appointment required to visit the office?

No, travelers seeking assistance with tickets or airline services do not need to book an appointment. The office welcomes walk-in customers.

How much advance notice is needed for special assistance requests?

You should contact airline representatives at least 48 hours prior to your scheduled departure to organize special assistance services.

Does the sales office handle refund requests?

Yes, you can cancel a Lufthansa ticket and request a refund at the Hong Kong sales office. Refund processing generally takes 7 to 20 business days.

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