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Philippine Airlines Iloilo Office in Philippines

  •    G/F Plazuela DOS West Diversion Road, B.S. Aquino Drive, Mandurriao, Iloilo City
  •    (033) 329-9888/ (077) 600 8888
  •    Mondays to Fridays: 08:30 a.m. - 05:00 p.m. / Saturdays and Sundays: Closed
  •    onlinebooking@philippineairlines.com
iloilo, Philippines

Visit the Philippine Airlines Iloilo office on the G/F Plazuela DOS West Diversion Road, B.S. Aquino Drive, Mandurriao, Iloilo City, for in-person assistance. You may also connect with the representatives over the phone by calling the contact number provided in this guide. The office helps with a range of travel services, including special requests, ticket changes, refunds, and baggage queries. For time-sensitive requests, be sure to contact the office staff at least a couple of days before departure to ensure proper arrangements on the travel day.

Details of Philippine Airlines Iloilo Office

Iloilo City Ticket Office:

Phone Number: (033) 329-9888/ (077) 600 8888

Working Hours: Mondays to Fridays: 08:30 a.m. – 05:00 p.m. / Saturdays and Sundays: Closed

Email: onlinebooking@philippineairlines.com

Iloilo Airport Ticket Office:

Address: Airport Terminal Building, Barangay Duyan-duyan, Cabatuan, Iloilo

Working Hours: Daily (including holidays): 8:30 a.m. – 5:00 p.m.

Iloilo Cargo Office:

Address: Cabatuan, Iloilo, Philippines

Phone Number: (+63995) 562-3502 / (+63917) 537-2575 / (+63975) 103-9030

Email: ilo_cgo@pal.com.ph

Working Hours: Daily (including holidays): 6:00 a.m. – 2:00 p.m.

Airport Name: Iloilo International Airport

Airport Address: RFJW+JF4, Iloilo Airport Access Road, Cabatuan, 5031 Iloilo, Philippines

Airport Contact Number:  +63333208058

Map:

Philippine Airlines Head Office Contact Details

Address: 8th Floor, PNB Financial Center, President Diosdado Macapagal Ave., CCP Complex, Pasay City, Philippines

Contact Number:  +63 (2) 8 855 8888 / +63 (02) 8816 – 3453

Email:  palholdingsinc.info@gmail.com

Official website: www.philippineairlines.com

List of All Philippine Airlines Offices Worldwide

Philippine Airlines Baggage / Other Details

Email: BaggageServicesINT@pal.com.ph

Working Hours: 24 Hours Daily (including Holidays)

Manage Your Booking: https://www.philippineairlines.com/manage-booking

Online Check-in: https://www.philippineairlines.com/check-in-online

Flight Status: https://www.philippineairlines.com/en/flight-status?

Philippine Airlines Fleet of Available Aircraft

  • Airbus A300
    • Airbus A300B4
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Armstrong Whitworth Argosy
    • Armstrong Whitworth AW.660 Argosy
  • BAC 1-11
    • BAC 1-11 Series 400
    • BAC 1-11 Series 500
  • Boeing 737
    • Boeing 737-300
    • Boeing 737-400
  • Boeing 747
    • Boeing 747-200
    • Boeing 747-400
  • Boeing 777
    • Boeing 777-300ER
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-300
    • De Havilland Canada DHC-8-400
  • Douglas DC-8
    • Douglas DC-8-30
    • Douglas DC-8-50
    • Douglas DC-8-60/70
  • Fokker 50 / 60
    • Fokker 50
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

The Philippine Airlines Customer Care handles the following inquiries:

Flight Ticket BookingImmigration ServicesIn-Flight Entertainment
PAL CodesharePAL Sky BoutiqueAirport Facilities
Concierge ServicesEconomy ClassTrip Insurance
Flight/Visa InfoPAL Mabuhay LoungeMissing Luggage
Business ClassPAL Native Mobile AppIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesmyPAL Upgrade
Flight Ticket CancellationAnimals and PetsPAL Express

The Philippine Airlines office in Iloilo is a one-stop spot for travel solutions. You can get in touch with its representatives using the contact number and address details listed on this page. Whenever you need extra help with airline services or travel procedures, you can rely on the office staff for prompt resolution.

Frequently Asked Questions:

What is the address of the Philippine Airlines office located in Iloilo?

Philippine Airlines has set up a city office in Iloilo at G/F Plazuela DOS West Diversion Road, B.S. Aquino Drive, Mandurriao, Iloilo City. Travelers needing help with bookings and ticket modifications can contact the staff for solutions.

Can I contact the Philippine Airlines staff by phone?

Yes, you can contact the Philippine Airlines Iloilo representatives by phone at (033) 329 9888/ (077) 600 8888 and seek immediate on-call guidance with all sorts of travel services and airline procedures.

What are the hours of operation of the Iloilo office?

In Iloilo, the Philippine Airlines office is open from 8:30 AM to 5:00 PM, Monday to Friday. The office stays closed on weekends. Hence, reach out to the office staff only during business days.

Does the Iloilo office help in arranging special services with Philippine Airlines?

Yes, if you need special services or mobility assistance at Iloilo International Airport, you can contact the Philippine Airlines office staff. It is important to inform the airline at least 2 days before departure.

Where can I fly with Philippine Airlines from Iloilo?

Philippine Airlines connects travelers to its two main hubs, Manila (MNL) and Cebu City (CEB), by offering daily direct flights. From there, passengers can travel further to hundreds of domestic and international destinations.

Which terminal does Philippine Airlines use at ILO Airport?

Philippine Airlines uses Terminal 1 at Iloilo International Airport for its departures and arrivals. However, the terminal can change, so travelers must check the assigned terminal carefully before arriving at the airport.

When can I check in for my Philippine Airlines flight from Iloilo?

The online check-in for Philippine Airlines flights from Iloilo is available 24 hours before departure and remains open until 1 hour before boarding begins. Travelers can check in on the website or mobile app.

Does the Philippine Airlines office handle name change requests?

Philippine Airlines handles name correction on flights booked from Iloilo. However, name changes are not permitted, as tickets are non-transferable. The staff only corrects minor spelling errors and legal name changes.

Can I make changes to my booked flight through the Iloilo office?

Yes, you can change the date of your Philippine Airlines flight through the Iloilo office. You may also use the “Manage Booking” tool on the website or app to make necessary amendments to the ticket online.

How do I claim a refund on a canceled Philippine Airlines flight?

To claim a refund for a Philippine Airlines flight, you can submit a refund request form at the Iloilo office or directly through the official website. You may also claim a refund using the mobile application.

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