The Southern Airways Express Corporate Office is located at Southern Airways Express, LLC 5080 Spectrum Drive, Suite 250W, Addison, TX 75001, United States. All the core operations, policy formulation, and other critical aspects of the airline are taken care of at the head office. If travelers need assistance with complex matters, they must contact the HQ team for guidance. Scroll down for the required contact details.
| Airline Name | Southern Airways Express |
| HQ City | Dallas, Texas |
| Southern Airways Express Head Office Phone Number | 901 672 7820 / 800-329-0485 |
| Working Hours | Monday – Friday: 9 am – 6 pm |
| Corporate Office Email Address | hr@iflysouthern.com |
| Official Website | https://www.iflysouthern.com/ |
Map Location of HQ:
When Should You Reach Out to Southern Airways Express Headquarters?
Not every travel problem can be resolved at help centers. Some matters must be addressed to the Southern Airways Express head office to seek an immediate solution. The higher authorities are quick in handling such concerns. So, if you are struggling with any of the following concerns, direct them to the head office:
- Flight bookings, changes, and cancellations that don’t align with standard policies.
- Baggage-related concerns, such as damaged, delayed, or missing luggage.
- Refund requests and compensation for disrupted travel.
- Feedback, complaints, and concerns about the in-flight experience
- Legal matters between the two parties, including the airline.
Frequently Asked Questions:
The Southern Airways Express main office is located at 5080 Spectrum Drive, Suite 250 W, Addison, Texas. All the important functions of the airline are managed at this headquarters.
Travelers can reach the Southern Airways representatives at 901 672 7820 and seek expert assistance over the phone. This helps in resolving general travel queries quickly.
Reaching out to the Southern Airways Express headquarters is best when your situation is complex, and the local help center has not been able to provide a satisfactory resolution.
Yes, Southern Airways Express offers a live chat system through its official website. Checking the contact section on the homepage gives you the most current options available for reaching the team.
Southern Airways Express operates smaller regional aircraft where overhead storage is limited. Carry-on bag policies vary, so please check your fare conditions before you head to the airport.
Adding baggage ahead of your trip works out more affordably than sorting it at the airport. Check the manage booking section on the Southern Airways Express website to handle this before your departure.
Southern Airways Express does not run its own frequent flyer program. However, the airline has partnerships that may allow you to earn miles through other loyalty programs, depending on your booking.
Southern Airways Express follows current aviation guidelines on service and emotional support animals. Only trained service animals meeting the required criteria are permitted to travel in the cabin on their flights.
Weather-related cancellations fall outside the airline’s direct control. Southern Airways Express will work to get you rebooked, but the compensation terms differ from those for cancellations caused by the airline.
Southern Airways Express follows the standard 24-hour cancellation rule. Cancelling within 24 hours of booking entitles you to a full refund, provided that all other conditions of your fare type are also met.