If you’re preparing for your first trip with Turkish Airlines and want every step of your journey to be stress-free, the Turkish Airlines Colombo Sales Office in Sri Lanka is ready to assist you. The office provides clear guidance on all essential travel matters, whether you need help booking your ticket, understanding baggage rules, checking flight details, learning about in-flight dining options, or managing ticket changes and cancellations. You can also get information about airport services, lounge access, arrival visa procedures, and refund policies. The Colombo sales team is available to keep you well informed and to answer any questions you may have, providing a satisfied travel experience.
Details of Turkish Airlines Colombo Sales Office: Contact, Address & Customer Service Details
| Turkish Airlines Colombo Sales Office Address | Turkish Airlines INC, Level 33, West Tower, World Trade Center, Colombo 01, Sri Lanka |
| Turkish Airlines Hotline Number | +94 11 590 0500 / 0555 |
| Office Opening Hours | Weekdays: 09:00 – 17:00 Saturday & Sunday: Closed |
| CMBSALES@THY.COM | |
| Manage Booking | https://www.turkishairlines.com/en-int/flights/manage-booking/ |
| Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status/ |
Map Location:
Turkish Airlines Colombo Airport Sales Office Address and Contact Details
| Airport Name | Colombo Bandaranaike International Airport |
| Turkish Airlines Colombo Airport Office Address | BIA Departure Terminal No:75-76 Katanayeke Colombo, Sri Lanka |
| Airport Contact Number | +94 11 590 0500 / +94 11 225 1233 |
| Office Opening Hours | Monday: 02:00-10:00 Tuesday: 02:00-10:00 Wednesday: 02:00-10:00 Thursday: 15:00-23:00 Friday: 02:00-10:00 Saturday: 02:00-10:00 Sunday: 15:00-23:00 |
| CMBOPS@THY.COM |
List of all Turkish Airlines Global Sales Offices.
Turkish Airlines Headquarters Information
Get a complete rundown on the Turkish Airlines headquarters location and contact details.
| Turkish Airlines Head Office Address | Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye) |
| Turkish Airlines Corporate HQ Phone Number | +90 212 463 63 63 |
| Fax Number | +90 212 465 21 21 |
| Office Opening Hours | Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed |
| info@thy.com | |
| Official Website | https://www.turkishairlines.com/ |
Available Turkish Airlines Fleet Details
- Airbus A300
- Airbus A300B4
- Airbus A310
- Airbus A310-200
- Airbus A310-300
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
- Airbus A340
- Airbus A340-300
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-400
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900ER
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Boeing 777
- Boeing 777-300ER
- Boeing 777F
- Boeing 787 Dreamliner
- Boeing 787-9 Dreamliner
- British Aerospace BAe 146 / Avro RJ
- British Aerospace Avro RJ100
- British Aerospace Avro RJ70
- De Havilland Canada DHC-7 Dash 7
- De Havilland Canada DHC-7-100
- McDonnell Douglas DC-9
- McDonnell Douglas DC-9-10
- McDonnell Douglas DC-9-30
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-10
- McDonnell Douglas DC-10-30
- McDonnell Douglas MD-80
- McDonnell Douglas MD-83
Services Offered by Turkish Airlines Colombo Sales Office in Sri Lanka
| Turkish Miles & Smiles | Flight Ticket Booking | Baggage Allowance |
| Turkish Do & Co | Flight Ticket Cancellation | Duty Free Allowance |
| Turkish Airlines Mobile App | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Turkish Airlines Lounges | Web / Online Check-in | Seats Enquiries and Selection |
| Turkish Airlines Duty Free | Airport Counter Check-in | Airport Transportation |
| Turkish Airlines Codeshare | In-Flight Meals | Animals and Pets |
In short, the Turkish Airlines sales office in Colombo, Sri Lanka, is your reliable travel support provider. You can access all sorts of services here, from booking a flight ticket and changing travel dates to canceling a reservation last minute and upgrading to a premium cabin. All this is possible with the help of trained experts at the office. Hence, make sure you stay in touch with the team next time you plan your journey with the airline.
Frequently Asked Questions:
Yes, the office handles multiple bookings simultaneously for family members departing from various locations, coordinating everyone’s travel arrangements together for convenience.
Pre-purchasing additional baggage allowance at the Turkish Airlines Colombo office costs considerably less than paying excess weight charges at the airport on departure day.
Contact the office at least seventy-two hours before departure with your dietary requirements. They’ll coordinate with catering services to ensure appropriate meals are loaded.
The office provides general transit visa information, though passengers should confirm specific entry requirements directly with the Turkish embassy before finalizing travel plans.
Bring both your old and new passports to the office. They’ll update your booking with the new passport number to match your current travel document.
The Turkish Airlines sales office in Colombo arranges unaccompanied minor services, explains supervision procedures, and ensures that parents understand how their child will receive assistance throughout the journey.
Yes, destination changes are possible depending on ticket rules. The office calculates fare differences, checks availability to new destinations, and processes the modification.
The office can access your reservation and provide assistance, though certain changes might require contacting the original booking platform that issued your ticket.
Visiting during mid-morning or early afternoon typically means shorter wait times compared to lunch hours or late afternoons when more people seek assistance.
Yes, the Turkish Airlines Colombo sales office provides official stamped itineraries, booking confirmations, and any airline documentation required for visa submissions or embassy appointments.
Turkish Airlines Offices Other Locations
- Turkish Airlines Campinas Office in Brazil
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- Turkish Airlines Muscat Office in Oman
- Turkish Airlines Hannover Sales Office in Germany
- Turkish Airlines Islamabad Office in Pakistan
- Turkish Airlines Al-Qassim Office in Saudi Arabia
- Turkish Airlines Rotterdam Office in Netherlands
- Turkish Airlines Toulouse Office in France
- Turkish Airlines Bordeaux Office in France
- Turkish Airlines Aleppo Office in Syria
- Turkish Airlines Denpasar Sales Office in Indonesia
- Turkish Airlines Nice Office in France
- Turkish Airlines Samara Office in Russia
- Turkish Airlines Lusaka Sales Office in Zambia
- Turkish Airlines Vilnius Sales Office in Lithuania
- Turkish Airlines Barcelona Office in Spain
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- Turkish Airlines Lagos Office in Nigeria
- Turkish Airlines Salzburg Office in Austria
- Turkish Airlines Porto Sales Office in Portugal
- Turkish Airlines Montreal Office in Canada
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- Turkish Airlines Kraków Sales Office in Poland
- Turkish Airlines Ho Chi Minh Sales Office in Vietnam
- Turkish Airlines Entebbe Office in Uganda
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- Turkish Airlines Atlanta Sales Office in United States of America
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