Turkish Airlines Jakarta Office in Indonesia

  •    Prudential Tower Lt. 19, Jl. Jend. Sudirman Kav. 79, RT.2/RW.2, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210, Indonesia
  •    +62 21 57957666
  •    saleschi@thy.com
Jakarta, Indonesia

Want to effortlessly reserve your favorite seat on a Turkish flight? Put your thoughts at rest and directly visit the Turkish Airlines Jakarta Office in Indonesia. Customer service representatives will happily instruct you on the easy procedure of selecting preferred seats. Apart from this, passengers willing to travel with their beloved pets or children can learn about the policies from the city center. Office staff will be at your service even after you land at your destination. So, check their phone number below and connect with them to know what other amenities you can get during your air trip. 

Details of Turkish Airlines Jakarta Office

While airline representatives can assist you with travel mishaps, it is ultimately your responsibility to contact the office first. When such a time comes, use the mentioned phone number or address to reach out to the Turkish Airlines Jakarta Office team.

Address: Prudential Tower Lt. 19, Jl. Jend. Sudirman Kav. 79, RT.2/RW.2, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210, Indonesia

Email:– saleschi@thy.com

Working Hours: Monday – Sunday : 8:30 am – 5:30 pm.

Turkish Airlines Jakarta Call Center: +1-800-874-8875

Turkish Airlines Jakarta Office Phone Number: +1 312 595 0849

Fax: +1 773 686 1668

Turkish Airlines Jakarta Airport Office

The airport office of Turkish Airlines in Jakarta is there to help travelers with their pre-flight activities and post-landing formalities. Whether you’re facing issues with flight check-in, selecting seats, or are unable to understand screening protocols, connect to the airline representatives at the airport help desk. Check out its location and contact details below.

Airport Name: Halim Perdanakusuma International Airport

Airport Address: Jl. Halim Perdana Kusuma No.1, RW.9, Halim Perdana Kusumah, Kec. Makasar, Kota Jakarta Timur, Daerah Khusus Ibukota Jakarta 13610, Indonesia

Airport Phone No. – +62 21 80899217

Map:

Turkish Airlines Jakarta Reservation Contact

If online flight booking is no longer convenient for you due to a complex itinerary, website crashes, or unfamiliarity with technical processes, you can always reach out to the Turkish Airlines Jakarta Reservation center.

Tel : +62 21 57957666

Email:  saleschi@thy.com

Fax: +1 773 686 1668

Working hours: Monday – Sunday: 8:30 am – 5:30 pm.

Official websitehttps://www.turkishairlines.com/

Online Check-inhttps://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Head Office Address and Contact

When you want to make changes to a complex ticket, file a complaint, or inquire about why a refund you claimed a month ago has not yet been processed, it is best to visit the head office. Skipping the local office for such queries, assistance, and complaints may delay the resolution, as the head office is better equipped for such travel issues.

Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Contact information for Baggage Services

Can’t find your bag? Don’t worry! Contact Turkish Airlines using the given contact number for better assistance with your baggage issues. Whether you have lost your items or they arrived damaged, or you need help with extra allowance, the airline staff will show you the right way.

Tel: 60 162284603 /+60 162180184

Fax: +61 3 8340 8050

Hours of Operation: Monday – Sunday : 8:30 am – 5:30 pm.

Inquiries about Baggagehttps://www.turkishairlines.com/en-in/any-questions/baggage-information/

Types of Planes/Aircraft available with Turkish Airlines

Turkish Airlines has been using a first-class fleet for its flight operations, offering premium services to its customers while in the air. Check out its current plane collection below and connect with the office staff to know more about the in-flight entertainment and services.

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

The Turkish Airlines Customer Care section handles the following inquiries:

It’s pretty much clear that the Turkish Airlines Indonesia office can help you with a wide range of travel services and save you from those “oopsies” moments. But what actually are those services? Here are some of the services offered and assistance provided by the airline’s city office to its customers.

Valet ParkingVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsEconomy ClassMiles
Flight/Visa InfoOnline Check-inMissing Luggage
Business ClassImmigration ServicesIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

Passengers can travel in their own style on Turkish flights by speaking to the polite employees of the Turkish Airlines Jakarta Office in Indonesia. They are always prepared to assist you in every step of your air travel.

People May Also Ask!

What services are available at the Turkish Airlines Jakarta office?

The Jakarta office offers ticket reservations, flight inquiries, baggage assistance, and customer service support.

Can I make changes to my booking at the Jakarta office?

Yes, you can modify your booking, including changes to flight dates and passenger details, at the Jakarta office.

How can I claim compensation for a delayed flight through the Jakarta office?

For compensation claims, visit the Jakarta office with your flight details and documentation.

Does Turkish Airlines offer any special in-flight services from Jakarta?

Yes, Turkish Airlines provides various in-flight services such as complimentary meals, entertainment, and comfortable seating for passengers flying from Jakarta.

Am I eligible to get a refund after I have purchased the ticket?

Yes. But Turkish Airlines ticket cancellation/ refund policies usually vary depending on the selected ticket type. If you get confused, contact the airline representatives for clarity.

Does the Turkish Airlines staff in Jakarta provide discounts to families and military personnel?

Yes. The Jakarta office provides discounts to specific military groups. However, it is not applicabe to purchases made online or on app, only at the office. Visit the office in person for more details.

Can I use the Turkish Airlines lounge at the airport?

Only passengers with premium tickets and specific cabin classes are eligible to use Turkish Airlines’ airport lounges. However, you can purchase the access at some of its airports.

Is it possible to pay for the tickets with a credit card at the Turkish Airlines office in Jakarta?

You can usually use your credit for ticket purchases at the Turkish Airlines office. However, always make sure to carry extra cash in hand as an alternative option.

How can I add special assistance to my Turkish Airlines ticket in Jakarta?

Contact the Turkish Airlines Jakarta representatives 48 hours before the scheduled departure and request the required kind of assistance.

Turkish Airlines Offices Other Locations

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