AirAsia Manila Sales Office in Philippines

  •    2nd Floor, Festival Mall, Alabang Entrance, Alabang, Muntinlupa, 1781 Metro Manila, Philippines
  •    +63 2 8672 7886
  •    Mon–Fri: 6:00 AM–10:00 PM, Sat–Sun: 6:00 AM–8:00 PM
  •    tmsupport@airasia.com
Manila, Philippines

Forward Your Travel Request to the AirAsia Manila Sales Office in Philippines

The AirAsia Manila sales office in the Philippines offers key contact details for smooth travel support. Staff assist with bookings and inquiries efficiently. Connect through their listed channels for prompt service on your journey needs.

AirAsia Manila Sales Office Address2nd Floor, Festival Mall, Alabang Entrance, Alabang, Muntinlupa, 1781 Metro Manila, Philippines
AirAsia Manila Booking Sales Office Phone Number+63 2 8672 7886
AirAsia Sales Office in Manila Fax Number1‑212‑251‑6711
AirAsia Sales Office Manila Opening HoursMon–Fri: 6:00 AM–10:00 PM, Sat–Sun: 6:00 AM–8:00 PM
AirAsia Manila Booking Office Emailtmsupport@airasia.com
AirAsia Check-in Ruleshttps://www.airasia.com/check-in/v2/en/gb
AirAsia Flight Statushttps://www.airasia.com/flightstatus/en/GB
AirAsia Name Change Policyhttps://support.airasia.com/s/article/Can-I-change-the-name-on-my-booking?

AirAsia Manila Airport Sales Office Counter Services

Get clear guidance on your departure and arrival formalities at the AirAsia Manila Airport Booking Sales Office, set up specifically to make your terminal experience hassle-free. Representatives at the desk handle check-in and baggage matters effortlessly. Follow terminal signage or the shared map for easy access during your terminal visit.

Airport NameNinoy Aquino International Airport
AirAsia Manila Airport Booking Office AddressPasay City, 1300 Metro Manila, Philippines
AirAsia Manila Airport Sales Office Contact+63288771111
Fax Number+63 (0)2 833‑1180
AirAsia Airport Sales Office in Manila Opening Hours24 Hours
Emailcrc@miaa.gov.ph
AirAsia Baggage Policyhttps://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html

Map Location:

List of all AirAsia Global Sales Offices.

AirAsia Head Office Information

Reach out to the AirAsia head office for help with complex travel procedures related to policies, travel restrictions, or unexpected events. You can connect with the main office team via phone and get prompt assistance. If you want to file a complaint, then make sure to send all the details through email. 

Explore different ways to connect with the AirAsia headquarters for easy travel support and quick solutions.

AirAsia Head Office AddressRedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Sepang, Selangor, Malaysia
AirAsia Corporate HQ Phone Number+603-8660 4333
Fax Number+603-8660 7777
AirAsia Main Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailclientsupport@airasia.com
AirAsia Official Websitehttps://www.airasia.com/en/gb

About AirAsia Aircraft Details

AirAsia operates a modern Airbus fleet suited for regional and long-haul flights. Models feature efficient designs with economy seating options. The lineup supports low-cost travel across key routes. Connect with the representatives to gain insights into your upcoming air journey.

  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-300
  • Boeing 737
    • Boeing 737-300
  • Boeing 747
    • Boeing 747-200
    • Boeing 747-300
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

Everyday Travel Help Available at the AirAsia Sales Office in Manila, Philippines

The AirAsia sales office in Manila delivers practical resources for trip planning, ticket modifications, and travel requirements. Its staff are well-trained to offer guidance on fares, visas, complex itineraries, baggage, upgrades, and more. Visit or call for organized and hassle-free travel preparation.

AirAsia Premium FlatbedFlight Ticket BookingBaggage Allowance
AirAsia MerchandiseFlight Ticket CancellationDuty Free Allowance
AirAsia Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
AirAsia Promotional FaresWeb / Online Check-inSeats Enquiries and Selection
BIG MemberPremium Red LoungeAirport Transportation
AirAsia CodeshareIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

I need an in-person consultation for my ticket. Is there an AirAsia help center in Manila?

Yes, AirAsia operates a help center in Manila to help travelers in the Philippines with booking-related assistance, ticket modifications, cancellations, and 

Can I add sports equipment to my booking at the office?

Yes, special arrangements for sporting gear can be made through the sales office. Inform the representatives of your equipment type, and they will arrange appropriate allowances for your journey.

Does the office staff process award flight bookings?

Yes, flights booked using BIG Points can be arranged at the help desk. Staff will locate available reward seats and complete your reservation using loyalty points.

What identification do I need when purchasing tickets at the office?

Bring a government-issued ID along with your travel details when buying tickets. For flights outside the country, carry your passport and any required visa documents.

Can representatives help me find the cheapest available fares?

Yes, staff can assist in finding budget-friendly options. Share your travel dates and budget constraints, and representatives will search for tickets that fit your financial requirements.

Will the office help if my departure is within 24 hours?

Yes, the help center handles urgent bookings and modifications. Contact staff immediately, though options may be limited depending on seat availability and fare conditions close to departure.

Can I modify just the return portion of my round-trip ticket?

Yes, partial itinerary changes are processed at the city office. Inform staff which segment needs modification, and they will adjust that portion while keeping the rest unchanged.

Does the Manila help desk accept online payment methods?

The office primarily accepts cash and card payments. For digital wallet or online payment options, using the airline’s official website might be more convenient.

Can staff explain baggage fees for my specific route?

Yes, representatives will provide detailed information about luggage charges applicable to your destination. Different routes have varying baggage policies, so asking ensures you understand the costs.

When should I visit the office rather than using the mobile app?

The AirAsia Manila office is helpful for travelers who need assistance with complex bookings, are facing technical issues with online platforms, are requesting charter services, or prefer direct human interaction for their reservations.

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