Lufthansa Singapore Office

  •    390 Orchard Road, #05-01 Palais Renaissance, 238871, Singapore
  •    +65 6670 9749
  •    24 hours daily
  •    customer.relations@lufthansa.com
Singapore

What if you could get every little piece of information about your air travel in one single phone call? Sounds easy, right? Well, you can make it possible once you book your flight with Lufthansa. The airlines have offices across almost every part of the world. If you are living in Singapore, don’t worry. Connect with the Lufthansa Singapore Office staff or visit the office in person to learn about the airline’s various services and facilities. Along with this, you can discuss the ongoing offers and discounts on your ticket. They will complete your work as quickly as possible, so go ahead. 

Make Connections With the Lufthansa Sales Office in Singapore

It is always a better idea to save the official contact details on your device, as you never know when you might need them. Also, if your concern is not that concerning, you can talk to the office staff over the phone and resolve it in minutes. So, check out the information below:

Lufthansa Office Singapore Contact Address390 Orchard Road, #05-01 Palais Renaissance, 238871, Singapore
Lufthansa Singapore Contact Number+65 6670 9749 / +65 6245 5600 (Available 24/7)
Working Hours24×7 Hours
Email Addresscustomer.relations@lufthansa.com
Airport NameSingapore Changi Airport
Singapore Office Airport AddressUnit B16-020-01, Basement Level, Terminal 2, Singapore Changi Airport
Airport Contact Number+6565956868
Lufthansa Official Websitewww.lufthansa.com/ 
Facebookhttps://www.facebook.com/Lufthansa 
Instagramhttps://www.instagram.com/lufthansa/?hl=en 
Twitterhttps://twitter.com/lufthansa 
Linkedinhttps://www.linkedin.com/company/lufthansa 
Youtubehttps://www.youtube.com/user/Lufthansa 
Check Lufthansa Flight Status Herewww.lufthansa.com/flightstatus 
Manage Bookings with Lufthansahttps://www.lufthansa.com/co/en/overview-manage 
Lufthansa Online Check-In www.lufthansa.com/online check-in/  
Head Office Details
Lufthansa Headoffice AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
Contact Number +49 69 86 799 799
Fax+251-11- 661 1474
Emailcustomer.relations@lufthansa.com

Lufthansa Singapore Office Map Location:

Lufthansa Aircraft Collection

Lufthansa has a collection of modern and efficient aircraft that includes both Airbus and Boeing planes.  

AircraftIn service
Airbus A319-10039
Airbus A320-20049
Airbus A320neo35
Airbus A321-10017
Airbus A321-20037
Airbus A321neo17
Airbus A330-3009
Airbus A340-30017
Airbus A350-90026
Airbus A340-60010
Airbus A350-1000
Airbus A380-8008
Boeing 747-4008
Boeing 747-8I19
Boeing 777-9
Boeing 787-9
5
Total296

Services You Can Expect At Lufthansa Sales Office 

The ticketing office is fully equipped with resources to help passengers accomplish pre-flight goals before their scheduled departure. Whether you need assistance in reserving seats for your group or to learn the baggage limit, the office ensures that all your concerns are addressed. 

Flight Ticket BookingCancellationOnline Check-in
Ticket ReschedulingUnaccompanied Minor ServicesBaggage Allowance Information
Airport Lounges AccessFlight InformationDuty-Free Allowance Information
Missing Luggage AssistanceIn-Flight MealsVisa Information
In-Flight WiFiIn-Flight EntertainmentAirport Facilities Information
Delayed Flights AssistanceDelayed Flight AssistancePromotional Fares
Animals and Pets Travel InformationLufthansa Lounges AccessSports Equipment Handling
Seat Enquiries and SelectionMedical or Special HelpName Correction

Discounted Airfares

Every flyer aims to travel with discounted offers and special deals, right? Therefore, Lufthansa Singapore Office offers exciting deals and discounts to passengers. Travelers can take advantage of these promotions by visiting the office. Whether you are getting ready for a business trip or a leisure one, the airline provides an excellent opportunity to explore the world at a reduced cost.

Upgrade Your Seat

In case you change your mind and decide to upgrade from an economy seat to a premium class, please contact the airline’s local office. Seat upgrades come with extra legroom, in-flight meal and entertainment options, priority boarding, and more. Talk to the office representatives about your requirements, and they will do their best to secure your preferred seat if it’s available.

Speedy Check-In

Ignore the long queue at the check-in counter and consider checking in via Lufthansa’s official website. This way, you avoid standing in the counter lines and save yourself enough time. You can also utilize the self-service kiosk machine located near the Airport check-in counters. If you’re unsure how to use it, the customer service representatives are available to guide you through the process.

Cancel Tickets and Get a Refund

If a sudden plan comes your way and you cancel your ticket, feel free to proceed. Lufthansa has a flexible and straightforward process; all it asks is that you visit its regional office. There, you can speak with a representative who will assist you with the cancellation and any necessary refunds or rebooking options. The staff will ensure that your money is not wasted and will provide a hassle-free experience.

Extra Baggage Allowance

Lufthansa passengers with excess baggage can easily purchase extra baggage allowance for their trip. Either visit the airline’s official web page or make your way to the Lufthansa Singapore Office. If not, you can also book additional baggage during online check-in or by contacting their service center. Furthermore, you can avoid higher fees by booking your extra baggage in advance. 

Request Special Help

Whether looking for wheelchair assistance, medical aid, stretcher service, or any other special help, Lufthansa Airline has got you covered and ensures you have a comfortable and accessible travel experience. You can request special assistance during the booking process, either online or by contacting the airline’s customer service. It is always advisable to make these requests at least 48 hours before your scheduled departure time.

Use the above details to make connections with the executives of the Lufthansa Singapore Office and travel without any stress. Moreover, get ground transportation info by staying in touch with the officials. Travel With Safety!

People Often Ask!

What is the address of the Lufthansa Airlines office in Singapore?

The Singapore office of Lufthansa Airlines is located at 390, Orchard Road, Palais Renaissance, Singapore. Visit the representatives for help with ticket booking.

How to contact the Lufthansa Singapore office?

You can reach out to the Lufthansa office staff in Singapore by phone at +65 6670 9749 / +65 6245 5600 (Available 24/7). Contact the team during usual business hours for immediate assistance.

What is Lufthansa’s policy on name correction?

Lufthansa allows small spelling corrections on tickets. However, major name changes are usually not permitted. You must contact them directly for any name-related requests.

How can I cancel my Lufthansa ticket?

You can cancel your Lufthansa ticket through the “My Flight” section on its website and mobile app. Cancellation is easier if done early, but most tickets have cancellation fees.

Will I get a refund if I cancel my Lufthansa flight?

Lufthansa provides refunds for flexible and premium tickets, and when the airline itself cancels the ticket. If your ticket is refundable, you can request it online or by contacting the office.

Can I upgrade my seat from Economy to Business Class?

Yes, you can request an upgrade. You can try to upgrade online through “My Flight” or at the airport check-in counter, subject to availability and extra payment.

What is the baggage allowance of Lufthansa Airlines?

Lufthansa allows 23 kg in checked baggage for most Economy tickets. Business Class passengers get 32 kg. One carry-on bag up to 8 kg is permitted in all classes.

Can I add extra baggage after I have already booked my ticket?

Yes, you can add extra baggage after booking through the “My Flight” section on the official website or by contacting the Lufthansa city office. Purchasing in advance is a lot cheaper.

Is it possible to get a refund for my unused Lufthansa ticket?

Yes, you may get a refund for the unused part of the ticket. However, that is only possible if your ticket is refundable. Non-refundable tickets usually offer no refund, or only taxes can be refunded.

How do I request a seat upgrade on Lufthansa?

You can request a seat upgrade through the Lufthansa website, app, or by calling their customer service. Upgrades are confirmed based on availability and payment.

Lufthansa Offices Other Locations

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