Ethiopian Airlines Kampala Office in Uganda

  •    Ethiopian Airlines, Plot 1 Kimathi Ave, Kampala, Uganda
  •    +256752489996
  •    Monday-Friday: 8:30 am–5 pm & Saturday: 9 am–1 pm
  •    klares@ethiopianairlines.com or klaagt@ethiopianairlines.com
Kampala, Uganda

A frequent flyer or flying for the first time, you need not worry about your air journey after making reservations with Ethiopian Airlines. First, note that visiting the Ethiopian Airlines Kampala Office in Uganda will help you put your demands and requests forward. So, keeping aside all your work you can drive yourself to the office or talk to them over a call. If you are at the office for itinerary changes, make sure you bring all your updated documents, such as ID card, visa, passport, and, of course, health certificate. Also, if your pet is flying along with you, please read the necessary pet travel guidelines mentioned on the official website.

How Do I Contact the Ethiopian Airlines Office?

Consider connecting with the airline’s office beforehand so that you can seek expert advice on planning your travel. Depending on your convenience, you can either prefer to talk to them over a call, leave a text, or meet them in person. Here are all the relevant information:

Ethiopian Airlines Kampala Office AddressEthiopian Airlines, Plot 1 Kimathi Ave, Kampala, Uganda
Working HoursMonday-Friday: 8:30 am–5 pm & Saturday: 9 am–1 pm
Ethiopian Airlines Kampala Office Phone Number+256 752 489996
FAX+256 414231455
E-Mail Addressklares@ethiopianairlines.com or klaagt@ethiopianairlines.com
Airport NameEntebbe International Airport
Airport AddressKampala Road, Entebbe, Uganda
Airport Contact Number+256760664352
Official Website https://www.ethiopianairlines.com/us/ 
Facebookhttps://www.facebook.com/EthiopianAirlines 
Twitterhttps://twitter.com/flyethiopian 
Instagram https://www.instagram.com/fly.ethiopian 
YouTubehttps://www.youtube.com/@ethiopianairlines-8638 

Ethiopian Airlines Kampala Office Map Location:

Fleet Owned by Ethiopia

Ethiopia offers a variety of fleets that provide model and spacious options for travelers. The airline makes sure that every passenger utilizes the safety features and comfortable seating arrangements for a luxurious and exciting journey. 

Airbus A350-900Boeing 737-700
Boeing 737-800Boeing 737 MAX 8
Boeing 767-300ERBoeing 777-200LR
Boeing 777-300ERBoeing 787-8
Boeing 787-9Bombardier Dash 8 Q400
Boeing 757-200PCF (Cargo Fleet)Boeing 777F (Cargo Fleet)

What Does Ethiopian Airline Offers?

Make the sales office your go-to place to complete all your pre and post-flight procedures. Wondering why? This well-furnished office offers different quick ways to accomplish all your flight tasks, saving you time for other formalities. Here are some of them:

Flight BookingsCheck Flight StatusCancellation 
Compare Air TicketsExtra Baggage AllowanceRefund Inquiries
Manage ReservationsFlight ChangesIn-flight Meal Preferences
Immigration InfoVisa & Passport DetailsCheck-in Methods
Additional Luggage FeeIn-Flight Wifi ConnectionsOffers and Discounts
Travel InsuranceFlight Delay CompensationsPremium Upgrade
Unaccompanied Minor TravelsPregnancy TravelsMiles Usage
Prepaid Airport LoungesLap Child ReservationLost and Found Baggage
Wheelchair AssistanceMobile AppChauffeurs
Correct Names on TicketsTrack CargoMedical Assistance

Flight Ticketing Booking 

To book your tickets with Ethiopian Airlines, grab your travel documents, such as your ID card, passport, visa, etc., and head to the Ethiopian Airlines Kampala Office in Uganda. Here, you will find a well-trained staff who will help you reserve your preferred seat at the most affordable prices. If you’re planning your trip during peak season, it is better to make a booking in advance before your favorite seat gets full. 

Seat Upgrades and Changes

Why not enjoy extra comfort and luxury while traveling, especially when it doesn’t cost much more? If you have already booked an economy class ticket for yourself, you can upgrade your seat and switch to a premium one. For this, you can pay a visit to the airline’s city office, and their staff will guide you through the process. You can visit the city office to make other changes to the flight as well. 

Enable In-Flight Services

You can indulge yourself in delicious meals and enjoy free WiFi and other onboard entertainment services by availing of them before your departure. All you need to do is visit the Ethiopian Airlines Kampala Office in Uganda or speak to their staff on a phone call. Depending on your ticket type, they will inform you of the available in-flight services.  

Easy Check-In

Apart from standing in a long queue at the airport, you can opt to check in via other methods. You can open the airline’s official website or download its mobile app to check in and obtain a boarding pass. Other than this, using a self-service kiosk for check-in can be a smart choice. Moreover, if you have zero information about these methods, the staff at Kampala can help.

Flight Cancellation 

If your travel plans are uncertain, you must learn the Ethiopian Airlines cancellation policies. Understanding these guidelines will help you determine if there are any charges associated with canceling your flight. Most importantly, you must know the time frame within which you can cancel a flight and process your refund. Passengers who need assistance with this can contact the office executives before making any decision. 

Unaccompanied Minor Services

Ethiopian Airlines offers services for unaccompanied minors so that they can travel safely and comfortably. Unaccompanied minors are children aged 5 to 10. To enable the service, parents or guardians must fill out an unaccompanied minor form before making a reservation. For more detailed information, including the fees and mandatory procedure, you can visit the airline’s regional office.

CONCLUSION

Learning all the terms and conditions of Ethiopian Airlines will help you release your stress at the airport. Therefore, grab your smartphone, dial their toll-free number, and speak with the Ethiopian Airlines Kampala Office in Uganda staff to get all the detailed information.

Travelers Often Asked!

Does Ethiopian Airlines have an office in Uganda?

Yes, Ethiopian has an office located in Kampala, Uganda.

What is the official address of Ethiopian Airlines Kampala Office in Uganda?

The Ethiopian Airlines Kampala office address is – Ethiopian Airlines, Plot 1 Kimathi Ave, Kampala, Uganda.

What are the working hours of the Ethiopian Airlines office desk?

You can call the official between Monday-Friday: 8:30 am–5 pm & Saturday: 9 am–1 pm.

How can I stay up-to-date for my upcoming flight with Ethiopian Airlines?

By tracking your flight status, you can get updates on your Ethiopian Airlines flight.

Ethiopian Airlines Offices Other Locations

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