To solve all the queries of passengers traveling with Turkish Airlines, the airline has established its office in Riyadh, Saudi Arabia. From here, the passengers can also seek help whose flights will depart from Saudi Arabia.
The representatives of Turkish Airlines present in the office guide the passengers about all those things that are important from the perspective of air traveling, such as duty-free allowance, inflight meals, concierge services, flight ticket booking, cancellation, and rescheduling, visa on arrival, delayed flights, promotional fares, flight information, airport lounges, etc. The passengers also ask about their other queries related to their journey, and the staff of the office properly guides them. You can also ask your queries and seek help from them.
Details of Turkish Airlines Riyadh Office
Address: Al Urubah Rd, Al Olaya, Riyadh 12244, Saudi Arabia
Email:– saleschi@thy.com
Working Hours:
Monday – Sunday : 8:30 am – 5:30 pm.
Call Center: +1-800-874-8875
Fax: +1 773 686 1668
Map:
Turkish Airlines Riyadh Airport Office
King Khalid International Airport,
Airport Road, King Khalid International Airport, Riyadh 13458, Saudi Arabia
Airport Phone No: +966 9200 20090
Turkish Airlines Riyadh Booking Contact
Tel: +966 800 811 0478
Email: saleschi@thy.com
Fax: +1 773 686 1668
Working hours
Monday – Sunday : 8:30 am – 5:30 pm.
Official website: https://www.turkishairlines.com/
Online Check-in: https://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Status: https://www.turkishairlines.com/en-int/flights/flight-status/
Head Office Address and Contact
Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.
Phone: +90 212 463 63 63
Fax:+90 212 465 21 21
Contact information for Baggage Services
Tel: 60 162284603 / +60 162180184
Fax: +61 3 8340 8050
Hours of Operation:
Monday – Sunday : 8:30 am – 5:30 pm.
Inquiries about Baggage: https://www.turkishairlines.com/en-in/any-questions/baggage-information/
Plane / Aircraft Types
Total fleet: 333
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
The Turkish Airlines Customer Care section handles the following inquiries:
| Valet Parking | Visa on Arrival | In-Flight Entertainment |
| Flight Wifi | Airport Wifi | Airport Facilities |
| Delayed Flights | Economy Class | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Business Class | Immigration Services | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Ok to Board | Flight Ticket Booking |
Do not let your queries dominate your mind. Solve them with the help of the Turkish Airlines Riyadh Office in Saudi Arabia and travel happily.
Frequently Asked Questions:
The Turkish Airlines Riyadh office is located at 2137 Al-Orubah Road, Al Olaya, Riyadh 12244, 7884, KSA. Visit during working hours for in-person assistance with your travel needs.
Yes, Turkish Airlines allows free cancellation within 24 hours of booking. Your departure date must be at least 7 days away from the time of booking to qualify for a full refund.
The office is open Sunday to Thursday between 08:00 and 16:45. During Ramadan, the hours shift to 09:30 and 15:30 on the same days. The office remains closed on Fridays and Saturdays.
Yes, the Riyadh office handles group travel arrangements. Visiting the office in person is the best way to discuss seat availability, group pricing, and any conditions that apply to larger bookings.
Call the Riyadh office directly at 966114009995 during working hours. You can also visit in person at the Al Olaya address for face-to-face assistance with your travel concerns.
The office covers a wide range of services, including flight bookings, ticket changes, cancellations, refund requests, name corrections, baggage queries, and special assistance arrangements.
Yes, you can send your queries, concerns, or feedback to RUHSALESMG@THY.COM. Make sure to include your booking reference and contact details so the team can get back to you promptly.
Yes, minor spelling corrections are permitted on Turkish Airlines tickets. Complete name changes are not allowed, so reaching out to the Riyadh office as early as possible is strongly advised.
No prior appointment is needed to visit the Riyadh office. Walk-ins are welcome during working hours, though arriving earlier in the day is a good idea to avoid any waiting time.
Contact the Riyadh office by phone or email to request wheelchair assistance. The request must be submitted at least 48 hours before your scheduled departure so the airline has enough time to arrange everything properly.
Turkish Airlines Offices Other Locations
- Turkish Airlines Luxembourg Office
- Turkish Airlines Port Louis Sales Office in Mauritius
- Turkish Airlines Türkmenbaşy Office in Turkmenistan
- Turkish Airlines Tirana Office in Albania
- Turkish Airlines Ljubljana Office in Slovenia
- Turkish Airlines Edremit Office in Turkey
- Turkish Airlines Willemstad Office in Curaçao
- Turkish Airlines Bari Office in Italy
- Turkish Airlines Tehran Sales Office in Iran
- Turkish Airlines Kütahya Office in Turkey
- Turkish Airlines Oslo Sales Office in Norway
- Turkish Airlines Zanzibar Sales Office in Tanzania
- Turkish Airlines Cape Town Sales Office in South Africa
- Turkish Airlines Paris Sales Office in France
- Turkish Airlines Riyadh Sales Office in Saudi Arabia
- Turkish Airlines Warsaw Sales Office in Poland
- Turkish Airlines Amman Sales Office in Jordan
- Turkish Airlines Abu Dhabi Office in UAE
- Turkish Airlines Lusaka Office in Zambia
- Turkish Airlines St. Petersburg Office in Russia
- Turkish Airlines Sharm El-Sheikh Office in Egypt
- Turkish Airlines Athens Sales Office in Greece
- Turkish Airlines Tirana Sales Office in Albania
- Turkish Airlines Tel Aviv Office in Israel
- Turkish Airlines Mahé Office in Seychelles
- Turkish Airlines Bishkek Office in Kyrgyzstan
- Turkish Airlines Lyon Office in France
- Turkish Airlines Cairo Sales Office in Egypt
- Turkish Airlines Kocaeli Office in Turkey
- Turkish Airlines Freiburg Office in Germany
