Ethiopian Airlines Kampala Sales Office in Uganda

  •    Plot 1 Kimathy Avenue P.O. Box 3591 Kampala
  •    +256 414 254796
  •    Mon - Fri 08:30Am - 05:00Pm
  •    klacto@ethiopianairlines.com
Kampala, Uganda

Contact, Address & Customer Service Details of Ethiopian Airlines Kampala Sales Office in Uganda

Don’t stress over a travel complication when it can be easily sorted at the Ethiopian Airlines sales office in Kampala. You can connect with the team by calling the hotline and speaking with the representatives or directly visiting the office and interacting in person with the staff.  

Ethiopian Airlines Kampala Sales Office AddressPlot 1 Kimathy Avenue P.O. Box 3591 Kampala
Ethiopian Airlines Phone Number+256 414 254796
Ethiopian Airlines Fax Number+256 414231455
Office Opening HoursMon – Fri 08:30Am – 05:00Pm 
Emailklacto@ethiopianairlines.com 
Manage Bookinghttps://www.ethiopianairlines.com/in/book/manage
Flight Statushttps://www.ethiopianairlines.com/in/book/booking/flight-status
Book a Flighthttps://www.ethiopianairlines.com/in/book/booking/flight

Location and Address of Ethiopian Airlines Kampala Airport Sales Office

Even at the airport, when you are getting ready for arrival or departure, the assistance is accessible. You can approach the Ethiopian Airlines Kampala Airport Ticketing Office desk and receive immediate help with your travel worries. The map attached below will help you locate the help desk accurately.

Airport NameEntebbe International Airport
Ethiopian Airlines Kampala Airport Office AddressKampala Road, Entebbe, Uganda
Ethiopian Airlines Contact Number+256760664352
Ethiopian Airlines Fax Number+256 414 321-401
Office Opening Hours24 Hours
Emailaviation@caa.co.ug

Map Location:

Here is a list of all Ethiopian Airlines global sales offices.

An Overview of Ethiopian Airlines Headquarters

For travel issues that aren’t resolved at the local office, you can contact the Ethiopian Airlines main office staff for assistance. The headquarters has extended authority and enhanced services to resolve complex procedures, which can be special in nature or exceptional to airline policies.

Check out the latest details of Ethiopian Airlines Headquarters, including contact details and whereabouts.

Ethiopian Airlines Head Office AddressBole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia (ቦሌ ዓለም አቀፍ አውሮፕላን ማረፊያ, P.O. ቦክስ 1755፣ አዲስ አበባ፣ ኢትዮጵያ)
Ethiopian Airlines Corporate HQ Phone Number(+251) 11 5178407
Fax Number(+251) 11 661 1474
Office Opening HoursMonday – Friday: 09:00 am – 06:00 pm
EmailCustomerRelations@ethiopianairlines.com
Official Websitehttps://www.ethiopianairlines.com

Details about Ethiopian Airlines fleet

When planning for your upcoming journey, try to give some attention to the airline’s fleet collection. It can help you learn more about the in-flight environment of your flight trip. For instance, you’ll know about the seat layout, amenities, meal options, entertainment, etc. At present, the airline is operating the following list of planes for its departures.

  • ATR 42 / 72
    • ATR 42
  • Airbus A350 XWB
    • Airbus A350-900
    • Airbus A350-1000
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-200
    • Boeing 737-400
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737 MAX 8
  • Boeing 757
    • Boeing 757-200
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • De Havilland Canada DHC-6 Twin Otter
    • De Havilland Canada DHC-6-300 Twin Otter
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-400
  • Fokker 50 / 60
    • Fokker 50
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

A List of Services Offered by Ethiopian Airlines Kampala Sales Office Around the World

Make your journey seamless and free of unnecessary worries by consulting the Ethiopian Airlines Kampala sales office. The experienced staff will eliminate every hurdle and potential challenge from your itinerary, leaving you with a memorable trip to enjoy.

Ethiopian Airlines Mobile AppFlight Ticket BookingBaggage Allowance
Ethiopian Airlines Codeshare PartnersFlight Ticket CancellationDuty Free Allowance
Ethiopian Airlines LoungesFlight Ticket ReschedulingSelf Service Kiosk Check-in
Ethiopian Airlines Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Flight InformationAirport Counter Check-inAirport Transportation
Concierge ServicesIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Where is the Ethiopian Airlines sales office in Uganda?

Ethiopian Airlines has a sales office in Kampala, Uganda. Customers can visit the office for flight bookings, ticket modifications, and other airline services.

How do I speak with Ethiopian Airlines representatives for booking assistance?

You can reach out to the office via phone and speak with a staff member. The team will ensure to provide comprehensive on-call assistance.

Is it possible to visit the sales office in person?

Yes, it is completely possible to visit the office staff in person and receive a face-to-face consultation for your upcoming travel journey. 

Can I speak with the airline representatives over the phone for booking assistance?

Of course, you can. The office also entertains calls from customers and provides complete travel assistance over the call. This is best when you need assistance on the go.

Can I cancel my flight ticket at the sales office?

Yes, you can cancel your flight ticket at the sales office effortlessly. Just stop by the office or call its customer care line and request flight cancellation. Make sure to do so in a timely manner.

How do I make an appointment to visit the Ethiopian Airlines sales office?

You do not need an appointment to visit the office. The office welcomes walk-in customers and offers them complete travel assistance.

Can I complain about airline services at the sales office?

While you can complain about airline services at the help desk, emailing the main office about your issues can be a better option, especially for serious issues.

Can I contact the sales office for clarification on complex airline policies?

Absolutely, you can. Travelers can contact the sales office for clarification on any airline regulations or services, including airline policies, fare rules, and other travel conditions. Basically, anything that you can get your head around.

Does the office staff help in adding extra baggage to the booked ticket?

Of course, it does. Make sure you contact the airline sales office promptly to request extra baggage allowance. Waiting too long on this can result in hefty charges.

Does booking tickets at the sales office provide extra travel benefits?

You can sometimes get promotional offers, special discounts, or extra benefits when you book a ticket at the sales office, but terms and conditions always apply.

Ethiopian Airlines Offices Other Locations