Hawaiian Airlines Corporate Office Headquarters in Honolulu, United States

  •    3375 Koapaka St Suite G350, Honolulu, Hawaii 96819, United States
  •    (808) 835-3700 / +1 800 367 5320 / +651-905-2737
  •    Monday - Friday: 8:30 am–5 pm
  •    info@hawaiianairlines.com
Honolulu, USA

The Hawaiian Airlines corporate office is based in Honolulu, Hawaii, United States. It is a fully owned sister company of the Alaska Air Group and mainly serves routes within Hawaii and to other U.S. destinations. Travelers looking to connect with the head office representatives can refer to the contact details shared on this page.

Airline NameHawaiian Airlines
HQ CityHonolulu, United States
Hawaiian Airlines Headquarters Address3375 Koapaka St Suite G350, Honolulu, Hawaii 96819, United States
Hawaiian Airlines Head Office Phone Number(808) 835-3700 / +1 800 367 5320 / +651-905-2737
Fax Number(808) 838-6777
Email Addressinfo@hawaiianairlines.com
Corporate Office Working HoursMonday – Friday: 8:30 am–5 pm
Chat with Travel Experts38285
Social Media PlatformFacebook
Twitter
Instagram
YouTube
Share Your Feedbackhttps://www.hawaiianairlines.com/content/ha/about-us/feedback?
Corporate Office Official Websitehttps://www.hawaiianairlines.com/

Map Location:

Postal Address of Hawaiian Airlines Head Office

Write your feedback, complaints, and other travel concerns to the Hawaiian Airlines representatives at the mentioned postal address:

Koapaka Street G-350, P.O. Box 30008, Honolulu, HI 96820

Travel Matters That the Hawaiian Airlines HQ Team Handles

Travelers can forward serious and complex travel matters that are usually not resolved at the local offices. The headquarters can handle such queries effortlessly, offer immediate assistance, and ensure satisfactory customer service. If you are dealing with any of the following, contact the Hawaiian Airlines main office immediately.

  • Problems that mess up several trips at once (not just one).
  • Issues that keep coming back despite promises to fix them.
  • Situations where you feel unsafe, disrespected, or unfairly treated.
  • Cases where money or documents are wrongly handled or lost.
  • Scenarios where no one clearly takes responsibility or gives an answer.
  • Matters that involve your health, disability, or special requirements.
  • Things that affect your trust in the airline long‑term.

Frequently Asked Questions:

Where is the Hawaiian Airlines head office address?

The Hawaiian Airlines headquarters is based at 3375 Koapaka Street, G-350, Honolulu, HI 96819, United States.

How do I contact the Hawaiian Airlines representatives?

You can reach out to the Hawaiian Airlines staff at (808) 835-3700 or by sending your queries as text to 38285.

What is the Hawaiian Airlines policy on traveling with musical instruments?

You can bring small instruments that fit within cabin baggage dimensions on board. Whereas larger instruments may need to be checked in or booked as a separate seat, depending on size and the aircraft type.

Can I upgrade my Hawaiian Airlines seat using miles?

Yes, HawaiianMiles can be redeemed for seat upgrades on eligible flights. Checking your miles balance and available upgrade options on the website before your trip helps you plan accordingly.

Does Hawaiian Airlines charge for seat selection?

Seat selection fees vary by fare type and seat category. Some fare types include complimentary seat selection, while others require an additional payment at the time of booking.

What happens if my Hawaiian Airlines flight is delayed?

Hawaiian Airlines will notify you of any significant delays through your registered contact details. Reaching out to the airline directly helps you understand your options and make alternative arrangements if needed.

Does Hawaiian Airlines charge a fee for checked baggage?

Yes, checked baggage fees apply to most Hawaiian Airlines fares. Purchasing your baggage allowance online before your trip is cheaper than paying at the airport check-in counter on your travel day.

Can I cancel my Hawaiian Airlines ticket and get a refund?

Refund eligibility depends on your fare type. Fully refundable tickets return the full amount, while non-refundable fares may only refund taxes and fees after cancellation.

Can I make changes to my Hawaiian Airlines flight date after booking?

Yes, Hawaiian Airlines permits travelers to make changes to flight dates on most fare types. A change fee and fare difference may apply depending on the ticket you purchased and how close you are to departure.

Does Hawaiian Airlines offer a 24-hour cancellation policy?

Yes, the airlines offer free cancellation within 24 hours of booking. But to make this possible, your departure must be at least 7 days away at the time of booking.

Hawaiian Airlines Offices Other Locations