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Lufthansa Cluj Napoca Sales Office in Romania

  •    Cluj‑Napoca, Romania
  •    +40 264 433 124
  •    9:00 AM ‒ 6:00 PM
  •    cluj@aerotravel.ro
Cluj-Napoca, Romania

Access Expert Travel Support at the Lufthansa Cluj Napoca Sales Office

Need to reserve a seat, understand fare differences, or handle an unexpected travel complication? The Lufthansa Cluj Napoca sales office provides the right support to streamline your upcoming journey. You can connect with them by visiting the shared location or calling the mentioned contact number.

Lufthansa Cluj Napoca Sales Office AddressCluj‑Napoca, Romania
Lufthansa Cluj Napoca Booking Sales Office Hotline Number+40 264 433 124
Lufthansa Cluj Napoca Sales Office Opening Hours9:00 AM ‒ 6:00 PM
Lufthansa Cluj Napoca Ticketing Office Emailcluj@aerotravel.ro
Lufthansa Flight Searchhttps://www.lufthansa.com/pa/en/flight-search
Lufthansa Manage Bookinghttps://www.lufthansa.com/pa/en/login?
Lufthansa Flight Statushttps://www.lufthansa.com/pa/en/flight-search

Find Lufthansa Airlines Cluj-Napoca Airport Sales Office Location

Departure/arrival days bring their own challenges. The Lufthansa Airlines airport office exists specifically to eliminate all the worries that pop up on the day of travel. Look up the help desk location with the help of the shared Google map and get clear directions.

Airport NameCluj Napoca International Airport
Lufthansa Cluj Napoca Airport Sales Office AddressStrada Traian Vuia 149-151, Cluj-Napoca 400397, Romania
Lufthansa Cluj Napoca Airport Booking Sales Office Contact Number+40264307500
Lufthansa Cluj Napoca Airport Sales Office Fax Number+40 264 416 712
Lufthansa Cluj Napoca Airport Ticketing Office Opening Hours24 hours
Lufthansa Cluj Napoca Airport Ticketing Office Emailoffice@airportcluj.ro

Map Location:

List of all Lufthansa Global Sales Offices.

Lufthansa Headquarters Information

Travel issues that fall outside the local office’s authority must be directed to the Lufthansa Airlines head office. Unresolved complaints, serious policy disagreements, or matters involving legal considerations need attention from headquarters. You can reach out to the team using the shared phone numbers.

Discover where Lufthansa headquarters is located and find out how to get in touch with its staff.

Lufthansa Head Office AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
(Lufthansa Aviation Centre 60546 Terminal 1 Departure Hall A Frankfurt, Germany)
Lufthansa Corporate HQ Office Phone Number+49 69 86 799 799
Lufthansa Headquarters Office Fax Number+49 69 69 646 01
Lufthansa Corporate Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Lufthansa HQ Office Emailcustomer.relations@lufthansa.com
Lufthansa Official Websitehttps://www.lufthansa.com/us/en/

Available Lufthansa Fleet Details

Lufthansa flies a wide variety of aircraft types suited to different route requirements. The fleet includes everything from compact regional jets to massive long-haul wide bodies. Each plane offers different seating arrangements, entertainment systems, and comfort levels.

  • ATR 42 / 72
    • ATR 72
  • Airbus A300
    • Airbus A300B2
    • Airbus A300B4
    • Airbus A300-600
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
    • Airbus A340-600
  • Airbus A350 XWB
    • Airbus A350-900
  • Airbus A380
    • Airbus A380-800
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-100
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-400
    • Boeing 737-500
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747-8
  • Boeing 767
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-9
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • Bombardier CRJ-100 Series
    • Bombardier CRJ-100
    • Bombardier CRJ-200
  • Bombardier CRJ-700
    • Bombardier CRJ-700
  • Bombardier CRJ-900
    • Bombardier CRJ-900
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace 146-200
    • British Aerospace Avro RJ85
  • Douglas DC-8
    • Douglas DC-8-50
  • Embraer ERJ-190
    • Embraer ERJ-190
    • Embraer ERJ-195
  • Fokker 50 / 60
    • Fokker 50
  • Fokker 70 / 100
    • Fokker 100
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30

Services Offered by Lufthansa Cluj Napoca Sales Office in Romania

The Lufthansa Airlines sales office in Cluj Napoca brings expert travel assistance to travelers planning all sorts of journeys. You can book new tickets, make changes to reserved seats, cancel trips, add new services, get assistance with complex policies, file complaints, and share quick feedback. All these queries, services, and requirements are carefully handled at the office. The staff regularly assists with:

Lufthansa Mobile AppFlight Ticket BookingBaggage Allowance
Lufthansa HolidaysFlight Ticket CancellationDuty Free Allowance
Lufthansa CodeshareFlight Ticket ReschedulingSelf Service Kiosk Check-in
Lufthansa Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Lufthansa LoungesAirport Counter Check-inAirport Transportation
Miles & MoreIn-Flight MealsAnimals and Pets
  • Baggage planning – This helps travelers determine what belongs in a carry-on, what gets checked, and how to transport unusual items. All in all, you get a complete baggage rules explanation.
  • Better seating – The office staff can guide you in exploring better seat options and help you upgrade to a premium cabin without paying a high amount.
  • Handling disruptions – The staff explain which cancellation rules apply when flights are delayed or canceled. Along with this, they provide a complete refund guide.
  • Name corrections – Any issues with your name on the ticket can be corrected under the name change policy of the airline. Remember that airlines only permit the correction of spelling errors.

Frequently Asked Questions:

Does Lufthansa operate an office in Cluj Napoca?

Yes, Lufthansa runs a sales office in Cluj Napoca serving travelers across the Transylvania region with full booking and customer support services.

Can I purchase tickets for international destinations at this office?

Absolutely! The Cluj Napoca office books flights to any destination in Lufthansa’s global network, including connections through Frankfurt and Munich to worldwide locations.

What business hours does the office maintain?

The office operates during standard weekday hours. Specific timing can shift seasonally, so calling ahead ensures you do not arrive when they are closed.

Does booking at the office cost more than online?

No, ticket prices remain consistent whether purchased through the website or at the office. You are paying for the flight, not the booking method.

Can I get help if I already purchased my ticket elsewhere?

Sometimes. If you bought through another travel agency, the Cluj Napoca office may have limited ability to modify your booking, but they can still offer advice and guidance.

Are there special rates for Romanian citizens?

Lufthansa occasionally runs promotions targeting specific markets. The office staff knows about current offers and can apply any eligible discounts to your booking.

What if I need to transport musical instruments or sports gear?

Special baggage, such as instruments, bicycles, or ski equipment, requires advance coordination. The Cluj Napoca office arranges these accommodations and explains any associated fees.

Can the office help with connecting flights on other airlines?

Lufthansa works closely with Star Alliance partners. The office can book multi-airline itineraries when all carriers belong to the alliance, though separate tickets may be needed for non-partner airlines.

How does the office handle travel insurance?

Travel insurance is typically purchased separately, but the office staff can recommend reputable providers and explain what coverage makes sense for your trip.

What happens if severe weather cancels my flight?

Weather cancellations fall under airline policies for irregular operations. The Cluj-Napoca sales office cannot prevent weather-related delays, but can help rebook you on the next available flight when disruptions occur.

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