Lufthansa Jakarta Sales Office in Indonesia

  •    Alamanda Tower, 1, Jl. TB Simatupang No.1, RT.1/RW.1, Cilandak Bar., Kecamatan Cilandak, Jakarta Selatan, Jakarta 12430, Indonesia
  •    +62 21 2966 1600
  •    Mon-Fri: 24hrs
  •    customer.relations@lufthansa.com
Jakarta, Indonesia

Choose Lufthansa Airlines for your international gateway from Jakarta to European cities. Check out this page to get the contact details and whereabouts of the Lufthansa Jakarta Sales Office in Indonesia and make swift bookings and ticket changes. The provided reach-out details enable you to get in touch with airline representatives via phone, email, and in-person visits. While minor queries can be resolved over the phone, a face-to-face consultation can really help in sorting out complex travel situations. Scroll through to get access to sales office information.

Details of Lufthansa Jakarta Sales Office: Contact, Address & Customer Service Details

Lufthansa Jakarta Sales Office AddressAlamanda Tower, 1, Jl. TB Simatupang No.1, RT.1/RW.1, Cilandak Bar., Kecamatan Cilandak, Jakarta Selatan, Jakarta 12430, Indonesia
Lufthansa Jakarta Booking Sales Office Hotline Number+62 21 2966 1600
Lufthansa Jakarta Sales Office Opening HoursMon-Fri: 24hrs
Lufthansa Jakarta Ticketing Office Emailcustomer.relations@lufthansa.com
Lufthansa Flight Searchhttps://www.lufthansa.com/pa/en/flight-search
Lufthansa Manage Bookinghttps://www.lufthansa.com/pa/en/login?
Lufthansa Flight Statushttps://www.lufthansa.com/pa/en/flight-search

Lufthansa Jakarta Airport Sales Office Address and Google Map Location

Airport NameSoekarno–Hatta International Airport
Lufthansa Jakarta Airport Sales Office AddressBenda, Tangerang City, Banten, Indonesia
Lufthansa Jakarta Airport Booking Sales Office Contact Number+622155912648
Lufthansa Jakarta Airport Booking Office Fax Number+62 21 550 6823
Lufthansa Jakarta Airport Ticketing Office Opening Hours24 Hours

Map Location:

List of all Lufthansa Global Sales Offices.

Lufthansa Headquarters Information

Discover where Lufthansa headquarters is located and find out how to get in touch with its staff.

Lufthansa Head Office AddressLufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
(Lufthansa Aviation Centre 60546 Terminal 1 Departure Hall A Frankfurt, Germany)
Lufthansa Corporate HQ Phone Number+49 69 86 799 799
Lufthansa Headquarters Office Fax Number+49 69 69 646 01
Lufthansa Corporate Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Lufthansa HQ Office Emailcustomer.relations@lufthansa.com
Lufthansa Official Websitehttps://www.lufthansa.com/us/en/

Available Lufthansa Fleet Details

  • ATR 42 / 72
    • ATR 72
  • Airbus A300
    • Airbus A300B2
    • Airbus A300B4
    • Airbus A300-600
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • Airbus A340
    • Airbus A340-200
    • Airbus A340-300
    • Airbus A340-600
  • Airbus A350 XWB
    • Airbus A350-900
  • Airbus A380
    • Airbus A380-800
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-100
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-400
    • Boeing 737-500
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747-8
  • Boeing 767
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-9
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • Bombardier CRJ-100 Series
    • Bombardier CRJ-100
    • Bombardier CRJ-200
  • Bombardier CRJ-700
    • Bombardier CRJ-700
  • Bombardier CRJ-900
    • Bombardier CRJ-900
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace 146-200
    • British Aerospace Avro RJ85
  • Douglas DC-8
    • Douglas DC-8-50
  • Embraer ERJ-190
    • Embraer ERJ-190
    • Embraer ERJ-195
  • Fokker 50 / 60
    • Fokker 50
  • Fokker 70 / 100
    • Fokker 100
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-30

Services Offered by Lufthansa Jakarta Sales Office in Indonesia

Lufthansa Mobile AppFlight Ticket BookingBaggage Allowance
Lufthansa HolidaysFlight Ticket CancellationDuty Free Allowance
Lufthansa CodeshareFlight Ticket ReschedulingSelf Service Kiosk Check-in
Lufthansa Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Lufthansa LoungesAirport Counter Check-inAirport Transportation
Miles & MoreIn-Flight MealsAnimals and Pets

Save the Lufthansa Airlines Jakarta sales office contact details for convenient access to airline support. Getting help becomes easy and quick with accurate information at hand. Keep these contacts available for smooth communication during travel planning or unexpected situations.

Frequently Asked Questions:

Does Lufthansa have representatives available in Jakarta? 

Yes, Lufthansa runs a help center in Jakarta where you can visit or call to speak with staff who provide complete booking and travel assistance.

What should I do if my name is spelled incorrectly on the ticket? 

Reach out to the sales office right away. Staff can fix minor spelling mistakes in accordance with the airline’s name change guidelines to prevent travel issues.

How can I get in touch with the office team? 

You can contact the team through phone calls or by visiting in person. Complaints and feedback can also be sent via email to the office.

Does the help center process compensation and refund claims? 

Yes, the city office clarifies refund policies and compensation rules. Staff will walk you through the steps and help you understand what you are entitled to.

Can staff at the office explain complex cancellation policies?

Yes, representatives can break down complex cancellation rules by reviewing the policies, assisting with date changes, and handling special circumstances such as emergencies.

Will the office help me add extra baggage to my booking? 

Yes, the office staff handles requests for additional luggage. Contact the team well ahead of your departure to include an extra baggage allowance at reasonable rates.

What baggage is allowed under the airline’s policy? 

The airline allows one carry-on bag and one personal item at no charge for all tickets. Whereas, checked baggage rules differ based on your ticket category.

When is the office open for customer visits? 

The office operates during regular business hours throughout the week. Calling ahead to confirm the exact timings with staff is a smart approach.

Can I complete my flight check-in at the sales office? 

No, check-in is not available at the office. However, staff can guide you through the online check-in process and tell you which documents to bring to the airport.

What kinds of travel help does the office provide? 

Staff at the office handle all types of travel needs and situations. They assist with booking flights, making changes, processing cancellations, and handling unexpected issues.

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