Turkish Airlines Kigali Office in Rwanda

  •    Grand Pension Tower, 4th Floor, Downtown, Kigali, Rwanda
  •    +250 786 730231
  •    saleschi@thy.com
Kigali, Rwanda

Looking to break free from your daily routine? Wouldn’t it be wonderful to just fly to a new city and explore everything new it has to offer? If you’re ready, book your tickets with Turkish Airlines and enjoy the other parts of the country. You can visit the Turkish Airlines Kigali Office in Rwanda and connect with airline representatives for more personalized assistance. The team can help you plan your journey, process tickets, and arrange special services as well. They also offer assistance with complicated and unexpected situations. So, there’s no doubt that having immediate access to these professionals can make a lot of difference in your journey. Hence, start scrolling and saving the given contact details of the office.

Details of Turkish Airlines Kigali Office

Address: KN 2 Roundabout, Kigali, Rwanda

Email:– saleschi@thy.com

Working Hours:
Monday – Sunday : 8:30 am – 5:30 pm.

Call Center: +1-800-874-8875

Fax: +1 773 686 1668

Map:

Turkish Airlines Kigali Airport Office

Kigali International Airport,
KN 5 Rd, Kigali, Rwanda

Airport Phone No: +250 724 123 139

Turkish Airlines Kigali Booking Contact

Tel : +250 786 730231

Email:  saleschi@thy.com

Fax: +1 773 686 1668

Working hours
Monday – Sunday :
 8:30 am – 5:30 pm.

Official websitehttps://www.turkishairlines.com/

Online Check-inhttps://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Status: https://www.turkishairlines.com/en-int/flights/flight-status/

Head Office Address and Contact

Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Contact information for Baggage Services

Tel: 60 162284603 / +60 162180184

Fax: +61 3 8340 8050

Hours of Operation:
Monday – Sunday
: 8:30 am – 5:30 pm.

Inquiries about Baggagehttps://www.turkishairlines.com/en-in/any-questions/baggage-information/

Plane / Aircraft Types

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

The Turkish Airlines Customer Care section handles the following inquiries:

Valet ParkingVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsEconomy ClassMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Business ClassImmigration ServicesIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

You could be struggling with finding the right ticket, having difficulties in understanding the complex policies, or simply needing some travel advice. The Turkish Airlines Kigali Office in Rwanda is the best place to access all of these services. Its representatives are more than ready to help you out in every type of travel situation. Whether you want to book tickets, cancel reservations, or add extra services to your tickets, you can always count on the airline’s city office. Therefore, be sure you are logging the given contact information on your device.

Frequently Asked Questions:

Does Turkish Airlines have a city office in Kigali?

Yes. Turkish Airlines has a help center in Kigali and other parts of the country to assist customers with their flight bookings and other travel-related services.

What can I do at the Turkish Airlines office?

You can visit or call the office staff to book a flight ticket and make any necessary changes to your reservation. The team can also assist with complicated travel situations that are difficult to understand.

What documents or details do I have to provide when booking tickets at the office?

To book a flight ticket at the office, you will have to provide an ID, passport, and visa (for international travel), and itinerary details (date, number of passengers, preferred seat, etc.) to the airline representatives.

Can I call the airline representatives and request flight changes on the phone?

Yes. You can call the airline representatives anytime during working hours to request a flight change on the phone. The team will inform you about the applicable charges as well.

Is it important to visit the Kigali office for flight bookings?

No, visiting the office is not necessary for flight bookings. You can simply call the staff if you cannot visit the location. However, in-person interactions are preferable for complex travel arrangements.

I want to elevate my travel experience. Can I upgrade my cabin class at the office?

Yes. The Turkish Airlines office does provide cabin upgrade services to its customers. They also help in exploring other options that can enhance your flying experience.

What is the process of contacting the Turkish Airlines office staff?

There is no definite procedure to get in touch with the airline representatives. You only have to contact them through the website, hotline, email, or city office.

How can I rebook my flight ticket that was accidentally canceled?

If you have accidentally canceled your flight ticket, then immediately inform the airline representatives. They can help you save your trip. 

Can I use my credit card to purchase the flight ticket at the Turkish Airlines office?

Yes, you can do that, but it’s advisable to verify the payment methods by calling the airline representatives before heading to the office. That way, you can save time and money.

Is it possible to change my reservation at the office once I have booked the ticket online?

Yes. You can change your reservation after booking your tickets online. The airline office processes all types of flight changes, just make sure to contact them a couple of days before the departure.

Turkish Airlines Offices Other Locations

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