For quick and reliable travel help, reach out to the Lufthansa Charlotte office located at 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States. The airline does not operate a standalone city office; hence, it has an airport desk to assist customers with travel services. Travelers can contact the help center using the phone number and address listed on this page. The staff provides comprehensive travel services in person and through phone calls. Check out the details in this guide to learn more about the airline office.
Contact Number: +1 800 645 3880
Working Hours: Daily: 24 Hours
Lufthansa Charlotte Airport Address and Contact Details
Airport Name: Charlotte Douglas International Airport
Airport Address: 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States
Airport Contact Number: +17043594013
Map:
Lufthansa Head Office Contact Details
Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
Contact Number: +49 69 86 799 799
Fax: +251-11- 661 1474
Email: customer.relations@lufthansa.com
Official website: www.lufthansa.com
Plane / Aircraft Types
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
The Lufthansa Customer Care handles the following inquiries:
| In-Flight Duty Free | Immigration Services | In-Flight Entertainment |
| Flight Wifi | Trip Insurance | Airport Facilities |
| Concierge Services | Economy Class | Airport Wifi |
| Flight/Visa Info | Flight Ticket Booking | Missing Luggage |
| Business Class | Ethiopian Airlines Duty Free | In-Flight Meals |
| Duty-Free Allowance | Delayed Flights | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Animals and Pets | Airport Transfers |
Reach out to the Lufthansa office in Charlotte for on-time travel assistance. The office staff is easily reachable through the contact information stated on this page. Connect directly with the team to receive reliable travel guidance, and expect a smooth, stress-free flying experience ahead.
Frequently Asked Questions:
Lufthansa Airlines operates a help desk at 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States and assists travelers with flight bookings and a range of airline services by phone and in person.
Travelers can contact the Lufthansa office at +1 800 645 3880 and speak with the airline representatives in Charlotte. The staff offers comprehensive on-call assistance with all sorts of travel-related queries.
For travelers in Charlotte, it is not necessary to book an appointment before visiting the Lufthansa office. However, it is recommended to call before visiting to check the availability of staff, especially during peak hours.
Yes, families, friends, or a group flying from Charlotte with Lufthansa can reach out to the city office for assistance with group bookings. The staff can coordinate travel needs of the entire group effortlessly.
For unaccompanied minor bookings in Charlotte, Lufthansa typically requires the child’s passport or government ID, booking details, emergency contact information, and completed minor travel forms before confirming the reservation.
Yes, Lufthansa can arrange wheelchair assistance at Charlotte Douglas International Airport when requested in advance. Passengers should share their needs early so that airport staff can provide appropriate support before departure.
You can check in for your Lufthansa flight from Charlotte online, on the mobile app, or at the airport counter. Check-in usually opens 30 hours before departure, and you need your booking reference to begin the process.
Lufthansa flights at CLT usually operate from Terminal 1, Concourse D, for international departures. Travelers should confirm terminal and gate details before departure, since airport assignments can change.
Lufthansa may allow small name corrections on tickets through the Charlotte office, depending on fare rules and booking conditions. However, name changes and transfers to another person are not allowed.
From Charlotte, Lufthansa mainly connects travelers to major European hubs through its network and partner airlines. These routes allow onward travel to cities across Europe, Asia, and beyond.
Lufthansa Offices Other Locations
- Lufthansa Klagenfurt Office in Austria
- Lufthansa Innsbruck Sales Office in Austria
- Lufthansa Knock Office in Ireland
- Lufthansa Tunis Office in Tunisia
- Lufthansa Gothenburg Sales Office in Sweden
- Lufthansa Riga Sales Office in Latvia
- Lufthansa Zakynthos Office in Greece
- Lufthansa Malé Office in Maldives
- Lufthansa Nuremburg Sales Office in Germany
- Lufthansa Tillicum Sales Office in Esquimalt
- Lufthansa Houston Office in United States
- Lufthansa Paderborn Office in Germany
- Lufthansa Katowice Office in Poland
- Lufthansa Bristol Sales Office in United Kingdom
- Lufthansa Beijing Office in China
- Lufthansa Gothenburg Office in Sweden
- Lufthansa Osaka Sales Office in Japan
- Lufthansa Nice Sales Office in France
- Lufthansa Windhoek Sales Office in Namibia
- Lufthansa Trieste Office in Italy
- Lufthansa Ponta Delgada Office in Portugal
- Lufthansa Zurich Sales Office in Switzerland
- Lufthansa Nairobi Sales Office in Kenya
- Lufthansa Georgetown Office in Guyana
- Lufthansa Stockholm Office in Sweden
- Lufthansa Amman Sales Office in Jordan
- Lufthansa Minneapolis-St. Paul Office in USA
- Lufthansa Izmir Office in Turkey
- Lufthansa Marseille Sales Office in France
- Lufthansa Bodrum Sales Office in Turkey