The British Airways Vienna office in Austria is open during regular business hours and can be reached through the contact details listed on this page. Knowing the phone number, address, and operating hours in advance puts you in a much better position before making contact with the team. Take a few minutes to review what is available here so your call or office visit is well-timed and productive.
The British Airways Vienna Office is conveniently located at Vienna, Austria.
Contact Number: +43 1 79 567 567
Working Hours: Monday – Friday : 9:30 am – 5:30 pm
British Airways Vienna Airport Office Information
British Airways operates from Terminal 1 at Vienna International Airport. The airline staff can be contacted for immediate resolutions and assistance.
Airport Code: VIE
Airport Address: 1300 Schwechat, Austria
Airport Contact Number: +43170070
Map:
British Airways Head Office Details
British Airways Headquarters, located at British Airways Plc., Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom, serves as a reference point for escalated service requests, special queries, and complaints to the relevant teams.
| Corporate HQ Phone Number | +44 20 8738 5050 |
| Headquarters Fax Number | +44 20 8738 9898 |
| British Airways Opening Official Hours | Monday–Saturday, 10:00 AM – 6:30 PM |
| HQ Office Email | customer.relations@ba.com |
| British Airways Official Website | https://www.britishairways.com/ |
Contact Info of British Airways Baggage Services
Contact Number: +43 1 7007 33513
Fax: +49 (0) 421 5575 516 (for sending copies of documents or receipts)
Email: lost@celebiaviation.at
Office Hours: Monday-Sunday: 7:00 am – 10:00 pm
British Airways Plane / Aircraft Types
The fleet includes several modern aircraft used to operate British Airways flights across different international routes. These include:
| Airbus A319 | Airbus A380 |
| Airbus A319-100 | Airbus A380-800 |
| Airbus A320 | Boeing 777 |
| Airbus A320-200 | Boeing 777-200 |
| Airbus A320neo | Boeing 777-300 |
| Airbus A321 | Boeing 787 |
| Airbus A321-200 | Boeing 787-8 |
| Airbus A321neo | Boeing 787-9 |
| Airbus A350 | Boeing 787-10 |
| Airbus A350-1000 | |
| Embraer | |
| Embraer 190 – BA CityFlyer |
Services Offered at the British Airways Vienna Office in Austria
Passengers can contact the British Airways Office in Vienna to make their journey smoother, as it offers a variety of services.
| Visa on Arrival | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | British Airways Lounges |
| Missing Luggage | British Airways Mobile App | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | British Airways Duty Free |
Reach out to the British Airways office in Vienna and resolve your travel issues related to flight booking, ticket changes, cancellations, and more. The experts at the office provide immediate assistance and ensure your travel journey is on the right path.
Frequently Asked Questions:
Yes, British Airways has a city office in Vienna. It is located at the Vienna International Airport (VIE) and provides in-person assistance for passengers.
Yes, you can reach out to the British Airways staff at the Vienna office by phone at +43 1 79 567 567. Speak with travel experts and get instant solutions.
No, you do not need to pre-book an appointment. You can visit the British Airways Vienna office during operating hours and receive quick and reliable travel assistance.
Yes, the staff at the Vienna office helps with British Airways bookings, ticket changes, and all sorts of travel requests. They also help with complex bookings, such as group and multi-city itineraries.
You can contact the Vienna office staff for help with ticket cancellations. The staff will guide you through the British Airways cancellation rules and assist you with the procedure.
Yes, you can easily upgrade your British Airways seat after booking. You can visit the official website, contact the city office, or request a cabin upgrade at Vienna Airport using Avios or cash.
To extend your British Airways baggage allowance, you can contact the Vienna office representatives or visit the official website and log in to the “My Booking” section.
Yes, British Airways allows name corrections when the passenger’s name on the ticket has spelling errors or needs to be updated due to legal changes. At the Vienna Airport, the name on the ticket and ID should match.
Book wheelchair assistance at Vienna Airport through the British Airways’ “Manage” section on the official website. Enter your reference number to log in. Click on the ‘Disability and mobility assistance’ or ‘Special Assistance,’ and proceed further.
If you cancel your British Airways flight from Vienna within 24 hours of booking and the departure date is at least 7 days away, the cancellation will be free, and you will be entitled to a full refund.
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