Belavia Airlines Aqtau Office in Kazakhstan 1-833-532-8043

Get in touch with the Belavia Airlines Aqtau office for quick assistance with travel-related concerns. The help center enables you to connect with experts who provide just the right guidance required to put your journey back on track. Use the provided contact number and speak with representatives regarding flight cancellations, baggage allowance, wheelchair assistance, refund claims, and more. Scroll through this guide, check the contact information and working hours, and plan your calls and visits accordingly.

Information of Belavia Airlines Aqtau Office

Address: Aqtau, Kazakhstan

Contact Number: (+375 17) 220-25-55

Email: info@belavia.by

Working Hours: 24 Hours

Airport Name: Aktau Airport

Airport Address: Airport, Aktau, Kazakhstan

Airport Contact Number: +77292609755

Map:

Belavia Airlines Head Office Details

Address: BELAVIA – Belarusian Airlines, 14A, Nemiga St., 220004 Minsk, Belorussia

Contact Number: +375 17 220 25 55

Fax: +375 17 220 23 83

E-mail: info@belavia.by

Official Website: https://en.belavia.by/

Belavia Cancellation and Refund Policy 2026

Belavia Airlines allows free cancellations within 24 hours of booking if the departure is at least 7 days away. Travelers will receive a 100% refund. After that, charges will be applied based on the selected fare class. For a successful cancellation, it is important that you have purchased the ticket from the airline website or through customer service. If you purchased the ticket from a third-party agency, you will need to contact them for assistance.

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Types of Planes/Aircraft available with Belavia Airlines

Boeing 737 MAX 8
Boeing 737-300
Boeing 737-500
Boeing 737-800

Bombardier CRJ-100/200
Embraer 175
Embraer 195
Embraer Е195-Е2

The Belavia Airlines Customer Care handles the following inquiries:

Web Check-in	Airport Wifi	Self-Service Kiosk Check-in
Flight Information	In-Flight Entertainment	Visa on Arrival
Animals and Pets	Seats Enquiries and Selection	Airport Lounges
Flight Ticket Cancellation	In-Flight Wifi	Visa Information
Meet and Greet	Airport Facilities	Airport Transfers
Duty-Free Allowance	Economy Class	Baggage Allowance
ClassicPlus	Concierge Services	Unaccompanied Minor
Airport Counter Check-in	Missing Luggage	Receipts and Refunds

Every decision made with the guidance of the Belavia Airlines Aqtau office staff begins shaping your journey exactly as you initially envisioned. That’s the essence of receiving personalized assistance directly from airline representatives. Hence, be sure to log all these details on your phone and contact the office whenever required.

Frequently Asked Questions?

Does Belavia Airlines have a help center in Kazakhstan?

Yes, Belavia Airlines operates an office in Aqtau, Kazakhstan. Local customers can visit or call the office for help with bookings and related services.

What is included in Belavia Airlines’ baggage for free?

The airline provides free cabin bags to all passengers. However, free checked bags vary by fare type. In most cases, only premium tickets include checked baggage.

Can I claim a refund from Belavia Airlines?

Travelers can easily request a refund on a canceled flight via the official website or by contacting the office. But a full refund is only possible when you cancel within the 24-hour grace period.

How early can I check in for my flight?

For most Belavia flights, travelers can check in starting 24 hours before departure. Use the airline’s website or mobile app to complete the process and download a boarding pass.

Can I book wheelchair assistance with Belavia Airlines?

Yes, travelers can book wheelchair assistance and other mobility or medical-related support with Belavia for free. Just be sure to inform the airline at least 48 hours before departure.

Does the airline charge a fee for checked baggage?

Belavia Airlines charges a fee for checked baggage that varies by fare type. In most cases, only premium fares include baggage in the ticket.

What are the consequences of carrying extra baggage?

Any baggage over the standard limit is subject to an additional fee of approximately €50 per piece.

How do I cancel a Belavia flight?

You can cancel a Belavia flight using the official website or by contacting the airline. Make sure to have your booking reference ready.

Can I change my name on the Belavia ticket?

Minor spelling errors and title updates can be done on the passenger’s name on the ticket. However, Belavia Airlines does not permit complete name changes.

Can I contact the airline’s office for assistance with booking?

Absolutely! You can contact the Aqtau office for any assistance with Belavia booking and ticket modifications.

Belavia Airlines Aqtau Office in Kazakhstan