Close menu
Search
Toggle menu
Search

Turkish Airlines Addis Ababa Sales Office in Ethiopia

  •    Bole Main Road, Snap Plaza 5th floor, Addis Ababa, Ethiopia
  •    +251 0 11 662 7781 / 82 / 83 / 84
  •    8:30 am - 5:00 pm (Mon - Fri) / 9:00 am - 12:30 pm (Saturday)
  •    addsales@thy.com
Addis Ababa, Ethiopia

Make Your Journey Seamless with the Turkish Airlines Addis Ababa Sales Office

Travel hiccups are common, but how you decide to deal with them decides how your entire journey is going to be. Thus, make sure to connect with the Turkish Airlines Addis Ababa Sales Office in Ethiopia for assistance and be assured of a seamless travel experience.

Turkish Airlines Addis Ababa Sales Office AddressBole Main Road, Snap Plaza 5th floor, Addis Ababa, Ethiopia (ቦሌ ዋና መንገድ፣ ስናፕ ፕላዛ 5ኛ ፎቅ፣ አዲስ አበባ፣ ኢትዮጵያ)
Turkish Airlines Hotline Number+251 0 11 662 7781 / 82 / 83 / 84
Turkish Airlines Fax Number+251 0 11 662 7786
Office Opening Hours8:30 am – 5:00 pm (Mon – Fri) / 9:00 am – 12:30 pm (Saturday)
Emailaddsales@thy.com
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

About the Turkish Airlines Addis Ababa Airport Sales Office Desk for Terminal Assistance

The Turkish Airlines Addis Ababa Airport Sales Office is established to provide quick in-terminal assistance to departing and arriving passengers. Facing difficulties at the check-in counter? Unable to find the departure gate? Need to make quick changes to your ticket? Find all the answers at the airline desk!

Airport NameBole Addis Ababa International Airport
(አዲስ አበባ ቦሌ ዓለም አቀፍ አየር ማረፊያ)
Turkish Airlines Addis Ababa Airport Office AddressTerminal 2, Addis Ababa, Ethiopia (ተርሚናል 2, አዲስ አበባ, ኢትዮጵያ)
Airport Contact Number+251116652222
Fax Number+251 11 662 7786
Office Opening Hours8:30 am – 5:00 pm (Mon – Fri)
Emailaddcustomer@thy.com

List of all Turkish Airlines Global Sales Offices.

Turkish Airlines Headquarters Information

The sales office will automatically escalate your complex travel situation to the Turkish Airlines head office for prompt solutions. This helps in making better travel decisions and helps you in securing a comfortable ride to your desired destination.

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Available Turkish Airlines Fleet Details

If you want to make your in-flight journey more comfortable, you must gather more details about the Turkish Airlines fleet. Every plane that airline operates has its own personality, and depending on the selected cabin class, your in-flight experience can vary. Thus, make sure to check out the airline’s fleet as well when planning your trip.

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Services Offered by Turkish Airlines Addis Ababa Sales Office in Ethiopia

It’s simple! If you want your journey to be smooth, calm, and free from all the hassle, then the Turkish Airlines sales office in Addis Ababa is your go-to place for travel solutions. Whether it is concerning freshly booked tickets, cancellations, higher cabin upgrades, complaints, or anything travel-related, the sales office is the place to be.

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Where can I get in-person assistance in Addis Ababa with my Turkish Airlines ticket?

You can easily get in-flight assistance at the Turkish Airlines Addis Ababa sales office. This help center provides travel-related services to walk-in customers.

How do I make changes to my flight ticket?

You can make changes to your flight ticket through the official website, and if the procedure seems complicated, you can visit the sales office for assistance.

Can I choose a window or aisle seat when booking at the office?

Of course, you can. The staff at the Turkish Airlines sales office in Addis Ababa can help you choose your preferred seat.

How do I book a seat in the emergency exit row? 

You will have to fulfill some criteria to book emergency exit row seats. Therefore, make sure to contact the office staff to learn about the attached conditions and booking process.

Can I request a specific meal due to my food allergy? 

Of course, you can. While booking the ticket, make sure to inform the representatives about your food allergy. The airline will inform you about how you can book your specific meals 24 hours before the flight.

Does the office help in understanding the Turkish Airlines pet travel policy?

Absolutely! If you want to inquire about the airline policies, including restrictions related to pet travel, the airline’s office staff can surely help in finding the answers.

What should I do if I miss my connecting flight?

If you miss your connecting flight, just reach out to the Turkish Airlines airport office, as its team can rebook you on the next earliest flight.

Can I request a cabin upgrade when booking at the Turkish Airlines sales office?

Yes, you can. Forward your upgrade request to the airline representatives, and they’ll inform you whether you are eligible for the upgrade. If you are, they will quickly process your request.

My baggage is missing. What should I do?

Inform the airport’s lost and found department about your missing baggage promptly. Do not leave the terminal without filing the missing report. After that, the staff will track your luggage and keep you updated.

Does the Addis Ababa sales office help in arranging wheelchair assistance?

Yes, the Turkish Airlines Addis Ababa sales office swiftly handles requests related to wheelchair assistance. Visit the office with support documents, and the team will ensure you get the assistance you need when at the airport.

Turkish Airlines Offices Other Locations

Related Pages