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Turkish Airlines Ulaanbaatar Sales Office in Mongolia

  •    Chingeltei District, 1st khoroo, Baga-Toiruu-17, JJ tower, 1st floorö Ulaanbaatar/Mongolia
  •    +97670146161
  •    City office ticketing/reservation service is available on weekdays from 08:30 to 17:30. Closed on Mongolian public holidays.
  •    ubnsales@thy.com, ubnops@thy.com
Ulaanbaatar, Mongolia

Contact the Turkish Airlines Ulaanbaatar sales office to sort out travel issues and seek immediate assistance. Speaking with airline representatives helps you better understand the rules and restrictions attached to your ticket. They can assist with every travel requirement, from making a fresh reservation and choosing a seat to canceling your trip and claiming refunds. Scroll through this guide, check out the shared contact details, and connect with the team for a seamless journey ahead.

Details of Turkish Airlines Ulaanbaatar Sales Office: Contact, Address & Customer Service Details

Turkish Airlines Ulaanbaatar Sales Office AddressChingeltei District, 1st khoroo, Baga-Toiruu-17, JJ tower, 1st floorö Ulaanbaatar/Mongolia
Turkish Airlines Hotline Number+97670146161
Office Opening HoursCity office ticketing/reservation service is available on weekdays from 08:30 to 17:30. Closed on Mongolian public holidays.
Emailubnsales@thy.com, ubnops@thy.com   
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

Turkish Airlines Ulaanbaatar Airport Sales Office Address and Contact Details

Airport NameChinggis Khaan International Airport
(Чингис хаан олон улсын нисэх буудал)
Turkish Airlines Ulaanbaatar Airport Office AddressNo 304, Chinggis Khaan International Airport, Tuv Aimag, Sergelen, 4-r bag, Erdene-Uul, 41090 Tahilt tolgoi, Mongolia
Airport Contact Number+976 7014 6181
Office Opening HoursThe airport office operates during the W25 season on Tuesdays, Thursdays and Saturdays from 05:30 to 13:30. Closed to the public.
Emailubnops@thy.com

Turkish Airlines Cancellation Policy 2026

Turkish Airlines offers the possibility to cancel flights based on fare and route. If you buy flexible or refundable tickets, it is possible to receive either total or partial refunds for your trip. Non-refundable tickets may allow cancellation only by paying an extra fee or receiving a voucher for a later flight. Certain reservations can be canceled through the airline’s website, while others require assistance from an agent.
Check the contact details for the Turkish Airlines Muscat sales office.

Turkish Airlines Headquarters Information

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Available Turkish Airlines Fleet Details

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Services Offered by Turkish Airlines Ulaanbaatar Sales Office in Mongolia

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

Turn every booking issue into an opportunity to learn more about your ticket by consulting the Turkish Airlines Ulaanbaatar Sales Office in Mongolia. Eliminate challenges and put your journey back on track in a timely manner. Saving the contact number and address details will ensure you always have quick access to travel experts.

Frequently Asked Questions:

Does Turkish Airlines have an office in Ulaanbaatar?

Yes, Turkish Airlines has set up a sales office in Ulaanbaatar, Mongolia. This help center provides ticket booking services and assistance with airline services.

Does Turkish Airlines offer a full refund?

Turkish Airlines offers full refunds on refundable fare types. Non-refundable tickets return only taxes and fees. Check your fare conditions before canceling.

What are the working hours of the Turkish Airlines Ulaanbaatar sales office in Mongolia?

The Turkish Airlines Ulaanbaatar sales office operates during business hours. However, the timings may change. Hence, contact the office directly to confirm the operating hours.

How much does Turkish Airlines charge for cancellation?

Cancellation fees vary by fare type and route. Flexible tickets may have no fee, while cheaper fares carry a higher cancellation charge.

Can I change a Turkish Airlines ticket online?

Yes, log in to Manage Booking on the Turkish Airlines website and follow the steps to update your travel date, time, or route.

What travel services are available at the sales office?

The Turkish Airlines sales office in Mongolia assists travelers with flight bookings, special assistance, travel requirements, queries, and related complications.

How much baggage is allowed on Turkish Airlines?

Economy passengers get 23 kg on most international routes. Business class allows more. One carry-on bag up to 8 kg is included across all cabin classes.

Can I make changes to my bookings at the office?

Yes, you can contact the Turkish Airlines sales office Ulaanbaatar for making changes to the booked tickets, including ticket cancellations.

Does the Turkish Airlines sales office Mongolia assist with special assistance?

Yes, travelers can get in touch with the office staff to arrange any sort of assistance or special requirements. Just contact the team at least 48 hours before departure.

Does the office help with name correction requests?

Yes, the Turkish Airlines sales office in Ulaanbaatar helps with making minor corrections to the misspelled name on the ticket as per the airline’s name correction policy.

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