The Turkish Airlines Kraków sales office is conveniently located at the Świętokrzyska 5/3 30-015 Kraków, Poland. Connect with the team by visiting the counter during working hours or give them a call. The office staff can help with flight bookings, ticketing issues, policy-related queries, and everything related to your upcoming journey. Scroll through this guide for reach-out details and connect with the team for a stress-free air journey.
| Turkish Airlines Kraków Sales Office Hotline Number | +48 22 504 8544 |
| Kraków Sales Office Opening Hours | Monday – Friday 08:00 – 16:00 |
| KRKSALES@THY.COM | |
| Manage Booking | https://www.turkishairlines.com/en-int/flights/manage-booking/ |
| Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status/ |
Map Location:
Turkish Airlines Kraków Airport Sales Office Address and Contact Details
| Airport Name | Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-Balice |
| Turkish Airlines Kraków Airport Office Address | LS Airport Services Handling Sales Office, John Paul II International Airport Krakow-Balice Ltd. ul. Kapitana M. Medweckiego 1 32-083 Balice |
| Airport Contact Number | +48 22 504 8544 |
| Office Opening Hours | LS Airport Services is available from 3 hours before departure until 1 hour after departure time. Operations Office: Monday: 12:00-20:00 Tuesday: 6:30-14:30 Wednesday: 6:30-14:30 Thursday: 12:00-20:00 Friday: 6:30-14:30 Saturday: 06:30-14:30 Sunday: 12:00-20:00 |
| KRKSALES@THY.COM |
List of all Turkish Airlines Global Sales Offices.
Turkish Airlines Headquarters Information
Get a complete rundown on the Turkish Airlines headquarters location and contact details.
| Turkish Airlines Head Office Address | Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye) |
| Turkish Airlines Corporate HQ Phone Number | +90 212 463 63 63 |
| Fax Number | +90 212 465 21 21 |
| Office Opening Hours | Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed |
| info@thy.com | |
| Official Website | https://www.turkishairlines.com/ |
Available Turkish Airlines Fleet Details
- Airbus A300
- Airbus A300B4
- Airbus A310
- Airbus A310-200
- Airbus A310-300
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
- Airbus A340
- Airbus A340-300
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-400
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900ER
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Boeing 777
- Boeing 777-300ER
- Boeing 777F
- Boeing 787 Dreamliner
- Boeing 787-9 Dreamliner
- British Aerospace BAe 146 / Avro RJ
- British Aerospace Avro RJ100
- British Aerospace Avro RJ70
- De Havilland Canada DHC-7 Dash 7
- De Havilland Canada DHC-7-100
- McDonnell Douglas DC-9
- McDonnell Douglas DC-9-10
- McDonnell Douglas DC-9-30
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-10
- McDonnell Douglas DC-10-30
- McDonnell Douglas MD-80
- McDonnell Douglas MD-83
Services Offered by Turkish Airlines Kraków Sales Office in Poland
| Turkish Miles & Smiles | Flight Ticket Booking | Baggage Allowance |
| Turkish Do & Co | Flight Ticket Cancellation | Duty Free Allowance |
| Turkish Airlines Mobile App | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Turkish Airlines Lounges | Web / Online Check-in | Seats Enquiries and Selection |
| Turkish Airlines Duty Free | Airport Counter Check-in | Airport Transportation |
| Turkish Airlines Codeshare | In-Flight Meals | Animals and Pets |
While the sales office in the city is for administration purposes only, you can visit the Turkish Airlines Kraków sales office at John Paul II International Airport for help with your booking. Make sure to pay close attention to the timing, as the office is available at various times throughout the week.
Frequently Asked Questions:
The Turkish Airlines sales office in Kraków is at Świętokrzyska 5/3 30-015 Kraków, Poland . Travelers can contact the staff for assistance with ticket-related airline services.
The Turkish Airlines city office in Kraków is for administrative purposes only, not for ticketing or sales. Travelers must contact the airport sales office for assistance with ticketing and other airline services.
The Kraków airport office helps with Turkish Airlines’ ticketing and related services. You can contact the office during working hours, which change throughout the week.
It is recommended to purchase additional baggage online, as it is comparatively cheaper and more convenient. When you purchase it at the airport counter, you are most likely to face heavy charges.
Contact the Turkish Airlines staff at the Kraków sales office at +48 22 504 8544 and discuss your travel matters effortlessly.
Yes, you can cancel for free, but only if you request it within 24 hours of booking. Also, the departure date should be at least 1 week after the booking date.
Yes, the Turkish Airlines sales office in Poland helps with ticket cancellations and other airline procedures. Reach out to the team via phone or visit the office for assistance.
The Turkish Airlines 24-hour cancellation policy states that a traveler is entitled to a full refund if the ticket is canceled within the first 24 hours of booking, provided the departure is at least 7 days away.
No, the airline does not permit transferring a ticket to another person by completely changing the name on the ticket. You will have to cancel the reservation and then book again.
Yes, visit the website and log in to the “Manage Booking” section to access the refund option for your ticket. From thereon, follow the on-screen instructions.
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