Air Arabia Moscow Sales Office in Russia

Booked an Air Arabia flight from Moscow? You should definitely check out the services of the Air Arabia Moscow Sales Office in Russia. It is a help center that assists customers with flight booking, ticket changes, cancellations, refund claims, and airline services. 

Use the details shared in this guide to reach out to the office staff and get a complete guide to manage your trip easily.

Save the Reach-Out Details of the Air Arabia Moscow Sales Office for Immediate Assistance

Air Arabia Moscow Sales Office Address	Olympiysky Prospect 14 BC “Diamond Hall”, 7th Floor Moscow, Russia
Air Arabia Phone Number	+7 495 937 5925
Office Opening Hours	9:00 am – 7:00 pm (Monday – Friday) Closed on Weekend and Public Holidays
Email	airarabia.russia@aviareps.com
Check-in	https://www.airarabia.com/en/check-in/online-check-in
Flight Status	https://www.airarabia.com/en/manage/flight-status/check-flight-status
Book a Flight	https://www.airarabia.com/en/plan/reservation/book-flight

Guide to Air Arabia “Manage Booking” Services

With Air Arabia’s “Manage Booking” feature, travelers can make quick changes and upgrades to their booked reservations. Travelers can manage their trip online, from pushing the departure date further to downloading a boarding pass.

Make sure to reach out to the Air Arabia Moscow Sales Office for quick assistance.

How to Cancel an Air Arabia Ticket?

Air Arabia flight cancellation rules allow canceling tickets up to 24-8 hours before the departure, depending on the fare type.

1. Open the website, scroll down to the “Manage Your Trip” section, and click on “Modify Flight.”
2. Enter your last name, booking reference number, and departure date.
3. Click on the “Cancel Flight” option on the next page and check the applicable rules and fees.
4. Confirm cancellation and receive confirmation email.

Steps to Change Air Arabia Flight Date

Premium fare tickets are changeable up to 24 hours before departure. Meanwhile, travelers with basic fares must make those changes 72 hours before the departure.

1. After logging in to the “Manage Booking” section, click on “Change Flight.”
2. Select the preferred date and time on the next page.
3. Check the displayed rules and fare differences. 
4. Confirm changes by paying the applicable charges or fare difference.
5. You will receive the updated e-ticket in your email.

How to Download Your Boarding Pass?

Skip counter queues and complete Air Arabia online check in 48 hours before departure using the official site or mobile app.

1. After scrolling down to the “Manage My Trip” section, click on “Online Check-in.”
2. Read the guidelines on the next page and click on the “check-in online” again.
3. Provide your reservation number, departure airport, and date of travel, then click on “Find Booking.”
4. Complete the following steps and download your boarding pass.

When Having Issues at the Terminal, Reach the Air Arabia Moscow Airport Ticketing Desk

Airport Name	Moscow Sheremetyevo Alexander S. Pushkin International Airport
Air Arabia Moscow Airport Booking Office Address	Khimki, Moscow Oblast, Russia, 141400
Air Arabia Contact Number	+74955786565
Air Arabia Fax Number	+74952326528
Office Opening Hours	24 Hours
Email	callcenter@svo.aero

Map Location:

List of all Air Arabia Offices around the globe.

Contact the Air Arabia Headquarters for Some Serious Travel Issues

Air Arabia Head Office Address	Air Arabia Head Office, Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O Box 132, United Arab Emirates
Air Arabia Corporate HQ Phone Number	+971 6 558 0000
Office Opening Hours	Monday-Friday: 24hrs
Email	contactus@airarabia.com
Official Website	https://www.airarabia.com/en

Air Arabia Baggage Policy 2026: Allowance and Limits

The baggage allowance for Air Arabia flights varies depending on the fare type. No checked bag is included for basic fare (buy at the time of booking). Other tickets offer a 20 kg, 30 kg, or 40 kg bag limit, where a single passenger can check in a maximum of two bags.

Baggage Type	Allowance/ Rules
Checked baggage	Base: ChargeableValue: 20/30 kgUltimate: 30/40 kg
Maximum bags per passenger	2 pieces, where a single bag must not exceed 32 kg.
Size	158 cm total dimension
Carry-on bag	One piece of 7 kg (55 cm x 40 cm x 20 cm)
Personal item	One piece of 3 kg (25 cm x 33 cm x 20 cm)
Total cabin bag limit	10 kg combined (carry-on + personal item)
Excess baggage	Charged per kg above your standard limit.

Air Arabia Refund Guidelines for 2026

Air Arabia’s base fares are non-refundable. If you cancel, airport taxes will be refunded; the rest of the amount won’t be. Other fare return eligible refund amount minus cancellation fee. In case an airline cancels your flight, you can get a full refund or a free rebooking, depending on the cause of cancellation.

Check Out the Planes Air Arabia Airways Fleet

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