AirAsia Langkawi Sales Office in Malaysia

The AirAsia Langkawi Sales Office in Malaysia is a go-to place for all travelers seeking immediate assistance with their flight tickets. Airlines’ representatives are efficient at resolving booking issues, ticket modifications, last-minute requests, and special requests. 

Check the useful contact methods to connect with AirAsia representatives, and go through the quick online guide.

Forward Your Travel Request to the AirAsia Langkawi Sales Office in Malaysia

AirAsia Langkawi Sales Office Address	Langkawi International Airport 07100 Padang Mat Sirat Langkawi, Kedah Malaysia
AirAsia Sales Office in Langkawi Phone Number	+603 8778 5495
AirAsia Sales Office Langkawi Opening Hours	Mon-Fri: 9am-6pm
Email	tmsupport@airasia.com
AirAsia Baggage Policy	https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html
AirAsia Check-in	https://www.airasia.com/check-in/v2/en/gb
AirAsia Flight Status	https://www.airasia.com/flightstatus/en/GB

Online Guide to Managing AirAsia Booking

Almost every modification to AirAsia tickets can be done online via the website or mobile app. Keep your booking reference number handy, and you’re good to make the necessary changes online. 

However, if any procedure seems perplexing or you have doubts related to complex policies, be sure to resolve them by contacting the AirAsia Langkawi Sales Office.

AirAsia Flight Cancellation Step-Wise Instructions

Almost every fare on AirAsia is non–refunable. So, if you cancel your tickets, you will only receive a few credit points with expiration. With the “Easy Cancel” add-on, you get greater flexibility and more refund options.

1. Log in to your account on the AirAsia MOVE website or app using the email linked to your booking.
2. Go to “Manage Booking” (or Purchases) and select the flight you want to cancel.
3. Choose the “Cancel Flight” or “Easy Cancel” option if you added that add‑on at booking.
4. Confirm the cancellation, select a refund method if prompted, and submit your request.
5. Keep an eye on your email or account for confirmation and refund details, which may take several days to arrive.

Get Details for the AirAsia Macau sales office.

Make Quick Changes to AirAsia Flight

The AirAsia flight change policy lets you make amendments up to 48 hours before the departure time. This will incur an additional fee and fare difference, depending on the fare type.

1. Open the AirAsia MOVE website or app and sign in with the email used for your booking.
2. Find “Manage Booking” or “My Trips,” then choose the flight you wish to alter.
3. Tap the option to “Modify Flight” or “Change Date” and browse the new slots shown.
4. Pick your new departure time or date and carefully review any extra charges or fare adjustments.
5. Pay the updated amount if needed, confirm all passenger details, and finalize the change.
6. Keep the revised e‑ticket handy and watch your inbox for the updated itinerary and confirmation.

Steps to Claim a Refund from AirAsia 

AirAsia tickets are generally non-refundable. However, you can request a refund if you have an “easy cancel” add-on or the airline has made changes or cancellations to your ticket.

1. Go to “Manage Booking” or “My Trips,” then locate the flight for which you want a refund. You can also reach out to the AirAsia sales office.
2. Select the option to “Request Refund” or “Cancel with Refund,” depending on what appears for your fare.
3. Follow the on‑screen prompts, choose your preferred refund method, and confirm your request.
4. Note the reference number or case ID and keep a copy of the confirmation page or email.
5. Wait for AirAsia’s update; refunds are usually processed within several business days to the original payment method.

AirAsia Langkawi Airport Sales Office Counter Services

Airport Name	Langkawi International Airport
AirAsia Langkawi Airport Booking Office Address	Padang Mat Sirat Pulau Langkawi, 07100 Langkawi, Kedah, Malaysia
AirAsia Langkawi Airport Sales Office Contact	+6049551311
Fax Number	+6049551314
AirAsia Airport Sales Office in Langkawi Opening Hours	24 Hours
Email	info@malaysiaairports.com.my

Map Location:

AirAsia Head Office Information

Explore different ways to connect with the AirAsia headquarters for easy travel support and quick solutions.

AirAsia Head Office Address	RedQ, Jalan Pekeliling 5, Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA2), 64000 KLIA, Sepang, Selangor, Malaysia
AirAsia Corporate HQ Phone Number	+603-8660 4333
Fax Number	+603-8660 7777
AirAsia Main Office Opening Hours	Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Email	clientsupport@airasia.com
AirAsia Official Website	https://www.airasia.com/en/gb

About AirAsia Aircraft Details

• Airbus A320
  • Airbus A320-200
  • Airbus A320neo
• Airbus A321
  • Airbus A321-200
  • Airbus A321neo
• Airbus A330
  • Airbus A330-300
• Boeing 737
  • Boeing 737-300
• Boeing 747
  • Boeing 747-200
  • Boeing 747-300
• McDonnell Douglas MD-11
  • McDonnell Douglas MD-11

Travel Assistance Offered by AirAsia Langkawi Sales Office in Malaysia

AirAsia Premium Flatbed	Flight Ticket Booking	Baggage Allowance
AirAsia Merchandise	Flight Ticket Cancellation	Duty Free Allowance
AirAsia Mobile App	Flight Ticket Rescheduling	Self Service Kiosk Check-in
AirAsia Promotional Fares	Web / Online Check-in	Seats Enquiries and Selection
BIG Member	Premium Red Lounge	Airport Transportation
AirAsia Codeshare	In-Flight Meals	Animals and Pets

AirAsia Special Assistance Policy

AirAsia provides complete support to passengers with physical challenges, medical conditions, and special needs. This includes wheelchair assistance and dedicated staff support. The airline requires travelers to pre-book these services at least 4 hours before departure. Requests can be made online on the website, using the mobile app, or by contacting the customer care team.

Baggage Allowance for AirAsia Passengers

AirAsia baggage allowance policy 2026 permits travelers to carry one small cabin bag for free. However, checked baggage must be pre-booked unless it is included in your ticket. The airline provides complimentary checked bags to only Value Pack, Premium Flex, or Premium Flatbed bookings. 

The checked baggage weight range starts from 15 kg to 60 kg. Each bag should not weigh more than 32 kg, and the size must be under 119 x 81 x 119 cm. Make sure to check your allowance carefully and go through the attached restrictions.

Frequently Asked Questions: