British Airways Gaborone Sales Office in Botswana

  •    8WW3+WM, Gaborone, Botswana
  •    +2673680900
  •    Monday - Friday : 8:30 am - 5:00 pm Closed on Weekend and Public Holidays
  •    customer.service@britishairways.com
Gaborone, Botswana

Contact the British Airways Gaborone sales office for easy travel solutions and immediate assistance with complex matters. Connect with travel experts and resolve issues related to flight bookings, cancellations, changes, wheelchair assistance, upgrades, check-in, and more.

Go through the shared contact numbers and address details, along with a quick guide to manage British Airways flights online.

Interact with Travel Experts at the British Airways Gaborone Sales Office in Botswana

British Airways Gaborone Sales Office Address8WW3+WM, Gaborone, Botswana
British Airways Booking Sales Office in Gaborone Contact Number+2673680900
British Airways Sales Office Gaborone Opening HoursMonday – Friday : 8:30 am – 5:00 pm Closed on Weekend and Public Holidays
British Airways Gaborone Ticketing Office Emailcustomer.service@britishairways.com
British Airways Check-In Ruleshttps://www.britishairways.com/travel/olcilandingpageauthreq/public/en_gb
British Airways Flight Statushttps://www.britishairways.com/travel/flightstatus/public/en_gb/search
British Airways Manage Bookinghttps://www.britishairways.com/travel/managebooking/public/en_gb
British Airways Name Change Policyhttps://www.britishairways.com/travel-partner-connect/en/ba/policies/self-service/name-corrections

Step-by-Step Guide to Manage British Airways Booking 

British Airways’ “Manage Booking” is a tool to handle flight details and services effortlessly. The feature is available on the official website and mobile applications and can be used to make changes and cancellations.

For any queries or need of assistance needed, connect with the British Airways sales office in Gaborone.

Cancel British Airways Flights With Ease

With the British Airways cancellation policy 2026, travelers can cancel their ticket for a full refund within 24 hours of booking. The ticket must be at least 7 days away from the departure date. After the grace period, travelers face cancellation charges, levied as per the selected fare type.

  1. Open the British Airways official homepage on your phone or laptop.
  2. Scroll down and click on the “Manage Booking” tab.
  3. Enter your booking reference number and last name on the next page and click the “Find My Booking” button.
  4. You can now access your upcoming flight reservation. Select the one you wish to cancel.
  5. Click on the “Cancel” button and go through the displayed terms and conditions.
  6. Pay the applicable fee and confirm the cancellation.
  7. The airline will also send details to your registered email ID.

Check out the details of the British Airways Kyiv sales office.

Make Flight Date & Time Changes

British Airways permits changes to flight date, route, and time through the “Manage Booking” feature. Changes made under the 24-hour grace period are free. Beyond that, the airline levies change fees.

  1. Visit the official website to access the “Manage Booking” feature. You also use a mobile app.
  2. Log in with your reference number and last name. 
  3. Access your reservation and click the flight you want to change.
  4. Click on the “Change” or “Modify Trip” button.
  5. Review the attached guidelines and confirm the changes by paying an applicable fee and fare difference.
  6. After successful payment, the airline will send an updated e-ticket to your registered email account.

Check in Online for BA Flights & Download Boarding Ticket

British Airways online check-in opens 24 hours before departure. Travelers can use the website and mobile app to select seats and print a boarding pass for up to nine passengers in a single ticket.

  1. Access the official homepage and scroll down to find the “Check-In” button.
  2. Enter your reference number and the last name of the passengers, then click on the “Start Check-In” button.
  3. Select your seats on the next page and follow the on-screen instructions. 
  4. When you complete the check-in process, the airline will send the boarding pass via email.
  5. You can download it and print it out as well.

British Airways Gaborone Airport Sales Office Address and Contact Information

Airport NameSir Seretse Khama International Airport
British Airways Gaborone Airport Sales Office Address9351 Letlametlo, Gaborone, Botswana
British Airways Gaborone Airport Booking Sales Office Phone Hours+2673688200
British Airways Gaborone Airport Booking Sales Office Fax Number+267 390 45 57
British Airways Gaborone Airport Booking Sales Office Opening Hours24 Hours
Emailcaab@caab.co.bw
British Airways Baggage Ruleshttps://www.britishairways.com/content/information/baggage-essentials

Map Location:

Connect with the Decision Makers at British Airways Head Office

Discover the contact methods to reach out to the professionals at British Airways headquarters for quick travel solutions.

British Airways Head Office AddressBritish Airways Plc., Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom
British Airways Corporate HQ Phone Number+44 20 8738 5050
British Airways Main Office Fax Number+44 20 8738 9898
British Airways HQ Office Opening HoursMonday–Saturday, 10:00 AM – 6:30 PM
British Airways Headquarters Emailcustomer.relations@ba.com
British Airways Official Websitehttps://www.britishairways.com/

Meet the British Airways Modern Fleet

  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
    • Airbus A320neo
  • Airbus A321
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A350
    • Airbus A350-1000
  • Airbus A380
    • Airbus A380-800
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300
  • Boeing 787
    • Boeing 787-8
    • Boeing 787-9
    • Boeing 787-10
  • Embraer
    • Embraer 190 – BA CityFlyer

Services and Assistance Offered at the British Airways Ticketing Office Gaborone

  • BA Codeshare Partners
  • British Airways Codeshare
  • British Airways Mobile App
  • British Airways Lounges
  • British Airways Duty Free
  • British Airway Codeshare
  • Baggage Allowance
  • Self Service Kiosk Check-in
  • Airport Transportation
  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • On Business Programme
  • Duty Free Allowance
  • Seats Enquiries and Selection
  • Animals and Pets

British Airways Baggage Allowance

As per the British Airways baggage rules, every traveler can carry one cabin bag and a handbag for free. Whereas the checked baggage allowance varies depending on fare type and selected route. The weight and size limits are as follows:

Fare TypeCabin BaggageChecked Baggage(90 x 75 x 43cm)
Economy Basic



One handbag (40 x 30 x 15  cm) and one carry-on ( 56 x 45 x 25 cm )
Not Included
Economy with Checked Baggage1 bag up to 23 kg
Premium Economy2 bags up to 23 kg each
Business Class2 bags up to 32 kg each
First Class3 bags up to 32 kg each

Guide to British Airways Refund Policy 2026

British Airways allows full refunds for flights canceled or changed within the 24-hour grace period. Refunds for any modifications made after this depend on the fare type, with non-refundable tickets often limited to taxes and fees. On the other hand, premium tickets offer greater flexibility and refundability.

If the airline is responsible for ticket changes, delays, or cancellations, passengers are entitled to a refund and rebooking options. However, terms and conditions apply.

Frequently Asked Questions:

Does British Airways have a help center in Gaborone?

Yes, British Airways has a sales office in Gaborone, Botswana. This help center is for travelers seeking booking assistance.

Can I get wheelchair assistance from British Airways?

Absolutely! Inform British Airways at least 48 hours before departure and book special assistance for free.

When does the BA web check-in window open?

Travelers can complete online flight check-in from 24 hours before flight departure via the official website and mobile app and download boarding passes.

Can I receive a 100% refund on my flight?

If you cancel or change your BA flights within 24 hours before flight departure, you are entitled to a full refund. But the booking must be at least a week away from the selected departure date.

Can I make name corrections on a British Airways ticket?

Yes, travelers can make minor corrections to name spelling and update legal details, but complete name changes or transferring the ticket to another person is not permitted.

British Airways Offices Other Locations