Cathay Pacific Jakarta Office in Indonesia

Flight delays and disruptions can turn your travel plans upside down without warning. When your carefully scheduled itinerary falls apart due to weather issues, technical problems, or airline scheduling changes, it’s easy to feel stranded and frustrated. These unexpected situations often lead to missed connections, extra hotel costs, and valuable vacation time lost. But there’s good news—you don’t have to navigate these challenges alone! The Cathay Pacific Jakarta Office in Indonesia offers professional support to help you quickly adapt to changing circumstances and get your journey back on track.

Their experienced team specializes in handling disruption management, rebooking options, and compensation claims. When faced with travel uncertainties, having access to in-person assistance makes all the difference. The Jakarta office staff can provide real-time alternatives and clear explanations about your passenger rights when things don’t go as planned. They can also assist you with special travel requirements. For instance, if you are someone with physical or mental disabilities, the airline representatives are welcoming enough to share your concerns with the airport staff and ensure proper arrangements on the day of departure.

Its services include arranging alternative flights, securing hotel accommodations during extended delays, organizing airport transfers, processing refund requests, and providing official documentation for insurance claims. While you can reach them through various channels, visiting the office personally ensures you receive dedicated attention and tailored solutions for your specific situation.

Cathay Pacific Jakarta Office Details

Address: 18/F, Indonesia Stock Exchange Building, Tower 1 Jl. Jend. Sudirman Kav. 52-53, Jakarta Selatan

Contact Number:  001-803-006-50000

Working Hours: Mon-Fri: 08:00 – 17:00 (Closed on Sat, Sun & Public Holiday)

Airport Name: Soekarno–Hatta International Airport

Airport Address: Pajang, Tangerang City, Banten, Indonesia

Airport Contact Number: +6285266451911

Map:

Information of Cathay Pacific Head Office

Address: Cathay Pacific City, 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong

Contact Number: +852 2747-3333

Fax Number: +852 2560 1411

Email: engcal@cathaypacific.com

Official Website: www.cathaypacific.com

Cathay Pacific Baggage Services Information

Contact Numbers: +62-811 8720 886

Email: cgk8bag@cathaypacific.com / cgk.lostfound@ptjas.co.id 

Online Check-in with Cathay Pacific: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html

Cathay Pacific Flight Status: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html#/flight-status

For Baggage Inquiries: https://flights.cathaypacific.com/en_IN/baggage.html?

Cathay Pacific Delay and Cancellation: https://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-delays-and-cancellations.html?

Cathay Pacific Baggage Allowance

View Cathay Pacific Hand	Cabin baggage	Excess baggage charges
Checked baggage	Overweight baggage charges	Oversize baggage charges

Cathay Pacific Jakarta Cargo Sales Office Info

Telephone: +6221 5591 1670, +6221 5591 1674, +6221 5591 3024

Email: DL_JKT_Cargo_Office@cathaypacific.com

Fax: +6221 5591 2866

Address: Wisma Soewarna 2/F, Suite J, Soewarna Business Park, Soekarno-Hatta International Airport, Jakarta 19110

Aircraft & Plane Types Offered by Cathay Pacific

The Cathay Pacific Customer Care handles the following Inquiries:

Cathay Pacific Mobile App	Ok to Board	Flight Ticket Cancellation
Visa Information	Visa Services	Baggage Allowance
Airport Transfers	Travel Insurance	Duty-Free Allowance
Unaccompanied Minor	Seats Enquiries and Selection	Cathay Pacific Lounges
Missing Luggage	Marco Polo Club	Flight/Visa Info
Animals and Pets	Economy Class	Delayed Flights
Immigration Services	In-Flight Entertainment	OneWorld Codeshare Partners

When travel disruptions threaten to derail your plans, visiting the Cathay Pacific Jakarta Office in Indonesia provides peace of mind and practical solutions. The team’s expertise becomes especially valuable during challenging travel situations when you need clear guidance and immediate assistance. They’ll work directly with you to resolve issues, answer questions, and help you continue your journey with minimal stress. Don’t hesitate; use the contact details provided to connect with their staff and turn a potential travel disaster into a manageable situation!