Ethiopian Airlines Abuja Sales Office in Nigeria

  •    No. 3 Idowu Taylor St., Victoria Island, Lagos
  •    +2342015012411,+2348034380470, and +2348038411111
  •    Monday - Friday: 08:30-17:00
  •    LOSCTO@ethiopianairlines.com
Abuja, Nigeria

Contact, Address & Customer Service Details of Ethiopian Airlines Abuja Sales Office in Nigeria

If you are planning your air journey with Ethiopian Airlines, know that you can access professional travel assistance easily at its help center. The Ethiopian Airlines sales office in Abuja has experienced staff who can help with flight booking, cancellations, changes, upgrades, and whatnot!

Ethiopian Airlines Abuja Sales Office AddressNo. 3 Idowu Taylor St., Victoria Island, Lagos
Ethiopian Airlines Hotline Number+2342015012411,+2348034380470, and +2348038411111
Office Opening HoursMonday – Friday: 08:30-17:00
EmailLOSCTO@ethiopianairlines.com
Manage Bookinghttps://www.ethiopianairlines.com/in/book/manage
Flight Statushttps://www.ethiopianairlines.com/in/book/booking/flight-status
Book a Flighthttps://www.ethiopianairlines.com/in/book/booking/flight

Location and Address of Ethiopian Airlines Abuja Airport Sales Office

When faced with complex issues at the airport, immediately visit the Ethiopian Airlines Abuja Airport Ticketing Office for immediate guidance and support. The map below shows you exactly where this help desk is located, and the shared contact details allow you to speak with the team in advance and clear your terminal-related doubts.

Airport NameNnamdi Azikiwe International Airport
Ethiopian Airlines Abuja Airport Booking Office AddressAbuja, Federal Capital Territory, Nigeria
Office Opening Hours24 Hours
Emailinfo@faan.gov.ng

Map Location:

Here is a list of all Ethiopian Airlines global sales offices.

An Overview of Ethiopian Airlines Headquarters

Some travel problems or concerns are so complex in nature that the sales office has to escalate them to the higher authority at the Ethiopian Airlines head office. The headquarters primarily handles these issues and ensures you receive a solution in a timely manner. While the local office can help you connect with these representatives, you can also use the shared contact details to speak with them.

Check out the latest details of Ethiopian Airlines Headquarters, including contact details and whereabouts.

Ethiopian Airlines Head Office AddressBole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia (ቦሌ ዓለም አቀፍ አውሮፕላን ማረፊያ, P.O. ቦክስ 1755፣ አዲስ አበባ፣ ኢትዮጵያ)
Ethiopian Airlines Corporate HQ Phone Number(+251) 11 5178407
Fax Number(+251) 11 661 1474
Office Opening HoursMonday – Friday: 09:00 am – 06:00 pm
EmailCustomerRelations@ethiopianairlines.com
Official Websitehttps://www.ethiopianairlines.com

Details about Ethiopian Airlines fleet

Ethiopian Airlines has an amazing plane collection, with excellent in-flight facilities. Before departure, make sure you take some time to explore your ride. This can help you learn about the onboard amenities and guide you in cabin bag packing. 

  • ATR 42 / 72
    • ATR 42
  • Airbus A350 XWB
    • Airbus A350-900
    • Airbus A350-1000
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-200
    • Boeing 737-400
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737 MAX 8
  • Boeing 757
    • Boeing 757-200
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • De Havilland Canada DHC-6 Twin Otter
    • De Havilland Canada DHC-6-300 Twin Otter
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-400
  • Fokker 50 / 60
    • Fokker 50
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

A List of Services Offered by Ethiopian Airlines Abuja Sales Office Around the World

Whether you have booked your flight ticket or are planning to purchase one, you can always rely on the services of the Ethiopian Airlines Abuja sales office for assistance. The staff will make sure to guide you through every step of flight booking, changes, cancellations, upgrades, and all the services that the airline offers.

Ethiopian Airlines Mobile AppFlight Ticket BookingBaggage Allowance
Ethiopian Airlines Codeshare PartnersFlight Ticket CancellationDuty Free Allowance
Ethiopian Airlines LoungesFlight Ticket ReschedulingSelf Service Kiosk Check-in
Ethiopian Airlines Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Flight InformationAirport Counter Check-inAirport Transportation
Concierge ServicesIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Are there limitations on what services I can access at the Abuja sales office?

You can contact the Ethiopian Airlines sales office at standard business hours regarding reservations or other airline services. There aren’t specific restrictions on the services available to you there.

Will the office help me navigate complicated online procedures?

Of course, it does. The staff provides detailed, step-by-step guidance to help customers navigate complex online services that can be difficult to complete independently.

Can I claim a refund on tickets canceled at the office?

Your refund eligibility depends on the ticket type you originally purchased, not where you cancel it. If you purchased a refundable ticket initially, you can claim a refund.

Will I receive my refund immediately after canceling at the office?

No, the refund processing time remains the same whether you submit the claim at the Ethiopian Airlines Abuja sales office or through the official website.

Does the office handle ticket cancellations and explain refund processes?

Of course, it does. The staff provides thorough assistance with cancellations and informs travelers about the subsequent refund procedures they need to follow.

How can I request additional luggage capacity for my flight?

It’s very simple. Either call representatives or visit the office to request an extra baggage allowance. That’s all! Just do this immediately before departure to avoid expensive charges.

What identification do I need when purchasing tickets at the office?

You’ll need to present government-issued identification, a passport, and a visa for international journeys only, itinerary information, and supporting documents for any special requests you make.

Must I visit the office every time I need booking help?

No, visiting isn’t always necessary for booking assistance. You can also email or call the Ethiopian Airlines Abuja staff for help with airline services.

Do I need to schedule an appointment before visiting the office?

There’s no such procedure since scheduling appointments isn’t necessary. The office welcomes customers who walk in and provides comprehensive travel assistance to everyone.

Is there an Ethiopian Airlines customer service center in Abuja?

Yes, Ethiopian Airlines operates a sales office in Abuja, Nigeria. Travelers planning journeys from the city can visit or call staff for assistance with bookings and airline services.

Ethiopian Airlines Offices Other Locations