Ethiopian Airlines Kigali Sales Office in Rwanda

  •    KIC (UTC) Building 04 Off. Ground Floor
  •    (250) 788751585/788381228
  •    Mon - Fri: - 08:00 a.m. – 06:00 p.m.
  •    KGLCTOstaffs@ethiopianairlines.com
Kigali, Rwanda

Overlooking airline rules and travel guidelines often causes unexpected problems during your journey. In simple terms, carelessness with regulations, such as baggage limits or check-in times, can lead to delays, fines, or missed flights on departure or arrival days. These issues create stress and disrupt your plans. To stay safe, reach out to representatives at the Ethiopian Airlines Kigali Sales Office in Rwanda. The staff are experts on essential restrictions, policies, and common traveler headaches such as visa rules or seat assignments. Well-trained to deliver clear advice, they help prevent mishaps and ensure smooth travels. Don’t risk it; connect early using the shared contact details for peace of mind.

Contact, Address & Customer Service Details of Ethiopian Airlines Kigali Sales Office in Rwanda

Ethiopian Airlines Kigali Sales Office AddressKIC (UTC) Building 04 Off. Ground Floor
Ethiopian Airlines Hotline Number(250) 788751585/788381228
Office Opening HoursMon – Fri: – 08:00 a.m. – 06:00 p.m.
EmailKGLCTOstaffs@ethiopianairlines.com
Manage Bookinghttps://www.ethiopianairlines.com/in/book/manage
Flight Statushttps://www.ethiopianairlines.com/in/book/booking/flight-status
Book a Flighthttps://www.ethiopianairlines.com/in/book/booking/flight

Location and Address of Ethiopian Airlines Kigali Airport Sales Office

Airport NameKigali International Airport
Ethiopian Airlines Kigali Airport Office AddressKN 5 Rd, Kigali, Rwanda
Ethiopian Airlines Contact Number+250724123139
Ethiopian Airlines Fax Number+250 252 518 535
Office Opening Hours24 Hours
Emailinfo@rac.co.rw

Map Location:

Here is a list of all Ethiopian Airlines global sales offices.

An Overview of Ethiopian Airlines Headquarters

Check out the latest details of Ethiopian Airlines Headquarters, including contact details and whereabouts.

Ethiopian Airlines Head Office AddressBole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia (ቦሌ ዓለም አቀፍ አውሮፕላን ማረፊያ, P.O. ቦክስ 1755፣ አዲስ አበባ፣ ኢትዮጵያ)
Ethiopian Airlines Corporate HQ Phone Number(+251) 11 5178407
Fax Number(+251) 11 661 1474
Office Opening HoursMonday – Friday: 09:00 am – 06:00 pm
EmailCustomerRelations@ethiopianairlines.com
Official Websitehttps://www.ethiopianairlines.com

Details about Ethiopian Airlines fleet

  • ATR 42 / 72
    • ATR 42
  • Airbus A350 XWB
    • Airbus A350-900
    • Airbus A350-1000
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-200
    • Boeing 737-400
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737 MAX 8
  • Boeing 757
    • Boeing 757-200
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • De Havilland Canada DHC-6 Twin Otter
    • De Havilland Canada DHC-6-300 Twin Otter
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-400
  • Fokker 50 / 60
    • Fokker 50
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

A List of Services Offered by Ethiopian Airlines Kigali Sales Office Around the World

Ethiopian Airlines Mobile AppFlight Ticket BookingBaggage Allowance
Ethiopian Airlines Codeshare PartnersFlight Ticket CancellationDuty Free Allowance
Ethiopian Airlines LoungesFlight Ticket ReschedulingSelf Service Kiosk Check-in
Ethiopian Airlines Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Flight InformationAirport Counter Check-inAirport Transportation
Concierge ServicesIn-Flight MealsAnimals and Pets

Overall, the Ethiopian Airlines sales office in Kigali makes travel assistance easy to access for anyone who needs it. If you’re having trouble with flight bookings, ticket issues, or questions about airline services, visit the city office. Airline representatives will handle all the hassle and ensure you have a smooth, worry-free flight. Be sure to tell the staff your travel goals, special needs, and preferences. This allows them to tailor their support to you.

Frequently Asked Questions:

How do I contact the Ethiopian Airlines staff at the Kigali sales office?

You can contact the Ethiopian Airlines sales office in Kigali by phone or in person. This can help you access personalized travel services, which can streamline your upcoming journey.

What is the method of scheduling an appointment to visit the sales office?

There is no method of scheduling an appointment, as you do not need that. The sales office welcomes walk-in customers and offers them complete travel services.

Can the office staff help with ticket cancellations?

Yes, the office staff does help with ticket cancellations and assists you with further procedures. Depending on the ticket type purchased, staff will inform you of the applicable charges and your refund eligibility.

Does the sales office process ticket refunds?

Of course, it does. If you have recently canceled your ticket and want to claim a refund on that, then you can easily get support from the airline representatives at the sales office.

Can I receive ticket-related assistance on the call from the airline sales office?

Of course, the Kigali sales office of Ethiopian Airlines does provide on-call travel assistance. Just make sure you contact the staff during operational hours for uninterrupted travel support.

Does the office staff provide post-ticketing services?

Yes, the staff present at the sales office provide post-ticketing services. If you have booked your flight and now want to change your date or make any sort of modifications to your reservation, you can do it at the office.

I have already bought my flight ticket online. Can I still call the office staff for assistance?

Absolutely! If you have already purchased a ticket through the official website of the airline, you can still seek assistance by reaching out to the Kigali sales office.

What type of services does the airline sales office provide?

The Kigali sales office of Ethiopian Airlines provides all types of travel-related services. You can easily book, change, and cancel your flight ticket with the assistance of the airline experts.

Can I get assistance in booking an international flight trip?

Yes, you can get complete travel assistance in organizing an international itinerary. Just reach out to the office staff, and the team will work towards meeting your travel needs and requirements.

Can I request extra baggage at the Ethiopian Airlines sales office?

Definitely! Visit the sales office or call the customer care line and request to add extra baggage to your standard allowance. According to your selected fare, the staff will proceed further and also inform you of the applicable charges.

Ethiopian Airlines Offices Other Locations