Ethiopian Airlines Lusaka Sales Office in Zambia

  •    Ethiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2
  •    +260955236401/+260979821971
  •    Mon - Fri:08:00 to 04:30 Saturdays: 08:00-12:00 Closed on Sunday and Public Holidays
  •    danfordw@ethiopianairlines.com
Lusaka, Zambia

Contact, Address & Customer Service Details of Ethiopian Airlines Lusaka Sales Office in Zambia

Visit the Ethiopian Airlines Lusaka sales office and interact with travel experts to streamline your upcoming journey. These representatives can help you fill in what you’re missing and eliminate issues that can disrupt your journey. Thus, make sure to save these shared contact details for immediate travel assistance.

Ethiopian Airlines Lusaka Sales Office AddressEthiopian Airlines, Katima Mulilo Road, Olympia, Lusaka, ZambiaOffice No.201, 2nd Floor, Sun Share Tower, Plot No. 15584/2
Ethiopian Airlines Phone Number+260955236401/+260979821971
Office Opening HoursMon – Fri:08:00 to 04:30 Saturdays: 08:00-12:00 Closed on Sunday and Public Holidays
Emaildanfordw@ethiopianairlines.com
Manage Bookinghttps://www.ethiopianairlines.com/in/book/manage
Flight Statushttps://www.ethiopianairlines.com/in/book/booking/flight-status
Book a Flighthttps://www.ethiopianairlines.com/in/book/booking/flight

Location and Address of Ethiopian Airlines Lusaka Airport Sales Office

Encountering issues while at the airport can be really stressful. Fortunately, with the presence of the Ethiopian Airlines Lusaka Airport Ticketing Office, travelers can quickly get assistance with terminal-related issues and resolve their issues in minutes for a smooth and seamless boarding experience.

Airport NameKenneth Kaunda International Airport
Ethiopian Airlines Lusaka Airport Office AddressLusaka ZM ZM, 10101, Zambia
Ethiopian Airlines Contact Number+260211271359
Office Opening Hours24 Hours
Emailzacl@zacl.aero

Map Location:

Here is a list of all Ethiopian Airlines global sales offices.

An Overview of Ethiopian Airlines Headquarters

Travelers can also reach out to the Ethiopian Airlines head office for travel issues that are beyond the expertise of local office staff. These travel situations include concerns related to unclaimed refunds, requests outside airline policies, special requests, involuntary cancellations, unexpected delays, etc. The following contact details will help you connect.

Check out the latest details of Ethiopian Airlines Headquarters, including contact details and whereabouts.

Ethiopian Airlines Head Office AddressBole International Airport, P.O. Box 1755, Addis Ababa, Ethiopia (ቦሌ ዓለም አቀፍ አውሮፕላን ማረፊያ, P.O. ቦክስ 1755፣ አዲስ አበባ፣ ኢትዮጵያ)
Ethiopian Airlines Corporate HQ Phone Number(+251) 11 5178407
Fax Number(+251) 11 661 1474
Office Opening HoursMonday – Friday: 09:00 am – 06:00 pm
EmailCustomerRelations@ethiopianairlines.com
Official Websitehttps://www.ethiopianairlines.com

Details about Ethiopian Airlines Fleet

If you are curious to know about the details of your ride and your upcoming in-flight journey, then make sure to check out the Ethiopian Airlines fleet. This will give you insights into the onboard facilities, seat layout, entertainment options, meals, etc. Currently, the airline has the following list of planes in its collection, and each one offers varied in-flight comfort to its passengers.

  • ATR 42 / 72
    • ATR 42
  • Airbus A350 XWB
    • Airbus A350-900
    • Airbus A350-1000
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-200
    • Boeing 737-400
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737 MAX 8
  • Boeing 757
    • Boeing 757-200
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • De Havilland Canada DHC-6 Twin Otter
    • De Havilland Canada DHC-6-300 Twin Otter
  • De Havilland Canada DHC-8 Dash 8
    • De Havilland Canada DHC-8-400
  • Fokker 50 / 60
    • Fokker 50
  • McDonnell Douglas MD-11
    • McDonnell Douglas MD-11

A List of Services Offered by Ethiopian Airlines Lusaka Sales Office Around the World

The Ethiopian Airlines sales office in Lusaka is your gateway to a hassle-free and smooth travel experience. Visiting or calling this help center allows you to access a wide range of travel services offered by experienced staff. This makes managing your itinerary a lot easier.

Ethiopian Airlines Mobile AppFlight Ticket BookingBaggage Allowance
Ethiopian Airlines Codeshare PartnersFlight Ticket CancellationDuty Free Allowance
Ethiopian Airlines LoungesFlight Ticket ReschedulingSelf Service Kiosk Check-in
Ethiopian Airlines Duty FreeWeb / Online Check-inSeats Enquiries and Selection
Flight InformationAirport Counter Check-inAirport Transportation
Concierge ServicesIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Where can I find Ethiopian Airlines customer support in Zambia?

Ethiopian Airlines operates an office in Lusaka, Zambia. Customers can visit for flight reservations, ticket adjustments, and various other airline services.

Can I increase my luggage capacity through the office?

Yes, the office handles requests for additional baggage. Contact the Ethiopian Airlines Lusaka staff quickly to add extra allowance before your flight to avoid expensive airport fees.

Will staff explain confusing airline rules I don’t understand?

Absolutely. Travelers can reach out for explanations about airline regulations, fare conditions, or travel requirements that seem complicated or unclear to them.

Should I raise service complaints at the office or contact headquarters?

While you can voice concerns at the office, sending detailed complaints via email to headquarters works better for serious problems needing higher-level attention.

Do I need to schedule a visit before going to the office?

No, scheduling isn’t required. The Ethiopian Airlines sales office in Zambia accepts customers who arrive without appointments and provides them with thorough travel help.

Can I process ticket cancellations at the office?

Yes, cancellations can be handled there easily. Visit in person or phone the service line to request cancellation, but do this quickly to avoid penalties.

Is telephone assistance available for booking flights?

Yes, the office takes calls from customers and provides detailed travel help remotely. This option works well when you need quick assistance without visiting.

Can I meet representatives in person for consultations?

Yes, visiting the office allows you to receive direct personal consultation with staff about your upcoming travel plans and any questions you have.

How do I contact staff for help with making reservations?

You can reach the office by telephone and talk with representatives. The Ethiopian Airlines Lusaka team provides thorough assistance during phone conversations.

Are there advantages to purchasing tickets at the office versus online?

Sometimes the office has exclusive promotions, reduced fares, or additional perks when you book there, though conditions and limitations always apply to these special deals.

Ethiopian Airlines Offices Other Locations