Travelers can stop by the Lufthansa Boston office at Boston Logan International Airport (BOS), Terminal E, 1 Harborside Dr, East Boston, MA 02128. For on-call assistance, refer to the contact information shared in this guide for quick and convenient travel help. Reaching out to the office immediately connects you with airline representatives. They can help with all sorts of travel services and procedures, as well as unexpected situations at the airport. So, scroll through and get updated insights into the office.
Working Hours: 24 Hours: Everyday
Contact Number: +1 800 – 645 38 80
Contact Information of Lufthansa Boston Airport Office
Airport Name: Boston Logan International Airport
Airport Address: East Boston, MA 02128, United States
Airport Contact Number: +18002356426
Map:
Lufthansa Head Office Contact Info
Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
Contact Number: +49 69 86 799 799
Fax: +251-11- 661 1474
Email: customer.relations@lufthansa.com
Official website: www.lufthansa.com
Plane Types
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
The Lufthansa Customer Care handles the following inquiries:
| In-Flight Duty Free | Immigration Services | In-Flight Entertainment |
| Flight Wifi | Trip Insurance | Airport Facilities |
| Concierge Services | Economy Class | Airport Wifi |
| Flight/Visa Info | Flight Ticket Booking | Missing Luggage |
| Business Class | Ethiopian Airlines Duty Free | In-Flight Meals |
| Duty-Free Allowance | Delayed Flights | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Animals and Pets | Airport Transfers |
For quick travel assistance, it is best to contact the Lufthansa office in Boston. The shared contact information on this page will allow you to establish a direct line with airline representatives without delay. Consulting the office staff for your upcoming journey can help in eliminating unnecessary stress and hurdles, leaving you with a smooth journey to enjoy.
Frequently Asked Questions:
Travelers can find dedicated Lufthansa assistance at Terminal E, 1 Harborside Dr, East Boston, MA 02128, near Boston Logan International Airport. Visiting in person works well for handling bookings or resolving travel-related concerns.
The helpline number 1-800-645-3880 connects Boston-area travelers directly with Lufthansa representatives familiar with local departures. Call the staff well in advance for reliable assistance.
The Lufthansa office serving Boston typically follows standard business hours, opening in the morning and running through the early evening. Hours may shift around holidays, so confirm beforehand.
Business and First Class passengers, along with eligible Miles & More members, can access the Lufthansa lounge at Boston Logan. Other travelers can purchase day passes.
Lufthansa flights depart from Terminal E, the designated international terminal at Boston Logan Airport. Check-in counters and gates are clearly marked. Arrive early to avoid last-minute hassle.
For flights from Boston, seat selection on a Lufthansa ticket is available during booking for most fare types, with some classes including it at no charge. Economy Light fares may carry a small fee.
If your Lufthansa flight from Boston is delayed, you may receive meals, accommodation, refunds after 5 hours, and up to $660 compensation if the airline is at fault.
Families flying Lufthansa out of Boston receive priority boarding and, upon request, assistance navigating the airport. Bassinet seating and children’s meals can also be arranged in advance.
Travelers can check in 30 hours before scheduled departure for their Lufthansa flight from Boston Logan. This process can be completed on the website or in the mobile app by providing the booking reference number.
Minor spelling corrections on a Lufthansa ticket can be requested by reaching out to Boston office staff or using the online booking management tool. Full name changes are strictly prohibited.
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