If you are someone who needs special assistance with equipment due to certain condition, consulting the professionals would make perfect sense. The Lufthansa London Office in United Kingdom provides essential assistance for passengers needing clearance for medical devices, mobility assistance, or seat assignments that accommodate mobility limitations, etc. The sales office will help you understand policies related to various facilities. Whether you need wheelchair assistance or a special in-flight meal due to dietary restrictions, the staff will ensure proper travel arrangements. For passengers recovering from surgical procedures or those with chronic conditions, the airline’s city office provides information about onboard medical support capabilities and emergency protocols. So, if you also have a specific request or medical requirement, connect with the office’s customer representatives. You can use this page for contact information and necessary details.
Details of Lufthansa London Office
Address: London City Airport, London E16 2PX, United Kingdom
Phone Number: +448438370762
Working Hours: 24 hour daily
Airport Name: London City Airport
Airport Address: Hartmann Rd, London E16 2PX, United Kingdom
Airport Contact Number: +442076460000
Map:
Lufthansa Head Office Contact Details
Address: Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany
Contact Number: +49 69 86 799 799
Fax: +251-11- 661 1474
Email: customer.relations@lufthansa.com
Official website: www.lufthansa.com
List of all Lufthansa Global Sales Offices.
Plane / Aircraft Types
- Airbus A319-100
- Airbus A320-200
- Airbus A320neo
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A340-300
- Airbus A340-600
- Airbus A350-900
- Airbus A380-800
- Boeing 737-300
- Boeing 737-300
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-9
The Lufthansa Customer Care handles the following inquiries:
| In-Flight Duty Free | Immigration Services | In-Flight Entertainment |
| Flight Wifi | Trip Insurance | Airport Facilities |
| Concierge Services | Economy Class | Airport Wifi |
| Flight/Visa Info | Flight Ticket Booking | Missing Luggage |
| Business Class | Ethiopian Airlines Duty Free | In-Flight Meals |
| Duty-Free Allowance | Delayed Flights | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Animals and Pets | Airport Transfers |
Travelers with specific considerations find valuable support at the Lufthansa London Office in UK where staff arrange necessary accommodations. The help center provides a confidential environment to discuss health-related travel requirements and ensure appropriate assistance throughout the journey.
Frequently Asked Questions:
Complete the online check-in at the Lufthansa app or on the website, and then download or save your boarding pass to your phone.
Economy class allows one carry-on bag and one to two checked bags, depending on your fare type.
Visit Lufthansa.com, go to My Bookings, and select Change Flight. Rebooking fees and fare differences may apply. Travelers can also contact the sales office for help.
Extra baggage fees range from 30 to 100 euros per bag. Pre-purchasing online is always cheaper than paying at the airport.
Contact Lufthansa immediately at the airport or helpline. You might have to pay a fee for “no-show” and request rebooking.
Visit Lufthansa.com or the app, enter your booking reference, select your seat, and complete check-in before departure.
Delays of over three hours may entitle you to 250 to 600 euros in compensation under EU Regulation EC 261/2004.
Call Lufthansa customer care or cancel via My Bookings online. Flexible and business fares typically allow free cancellation.
Lufthansa processes refunds within 7 to 10 business days. Your bank may take an additional few weeks.
Reach Lufthansa via their 24/7 helpline, live chat on Lufthansa.com, or through their official social media handles.
Submit a refund request under My Bookings on Lufthansa.com. Refunds apply only to refundable ticket types.
Call Lufthansa’s 24/7 helpline or visit the nearest airport service desk for immediate assistance with rebooking or a refund.
Lufthansa Offices Other Locations
- Lufthansa Chicago Sales Office in USA
- Lufthansa Split Sales Office in Croatia
- Lufthansa Cape Town Sales Office in South Africa
- Lufthansa Madrid Office in Spain
- Lufthansa Luqa Sales Office in Malta
- Lufthansa Dusseldorf Sales Office in Germany
- Lufthansa Manchester Sales Office in United Kingdom
- Lufthansa Casablanca Office in Marrascania
- Lufthansa Salzburg Office in Austria
- Lufthansa Montreal Sales Office in Canada
- Lufthansa Lagos Office in Nigeria
- Lufthansa Reykjavík Office in Iceland
- Lufthansa Amsterdam Office in Netherlands
- Lufthansa Verona Office in Italy
- Lufthansa Tirana Sales Office in Albania
- Lufthansa Malé Office in Maldives
- Lufthansa Jakarta Sales Office in Indonesia
- Lufthansa Nairobi Office in Kenya
- Lufthansa Varna Sales Office in Bulgaria
- Lufthansa Bastia Sales Office in France
- Lufthansa Qingdao Office in China
- Lufthansa Kraków Office in Poland
- Lufthansa Zakynthos Office in Greece
- Lufthansa Glasgow Sales Office in United Kingdom
- Lufthansa Montpellier Office in France
- Lufthansa Bastia Office in France
- Lufthansa Gothenburg Sales Office in Sweden
- Lufthansa Toronto Sales Office in Canada
- Lufthansa Rio de Janeiro Office in Brazil
- Lufthansa Ljubljana Sales Office in Slovenia