Thai Airways Melbourne Office in Australia

  •    Level 3, 250 Collins Street Melbourne Victoria 3000 Australia
  •    +61 3 8662 2266
  •    Monday - Friday : 9:00 am - 5:00 pm
  •    melbourne@thaiairways.com.au.
Melbourne, Australia

Are you planning a trip to Thailand and other destinations? If yes, the Thai Airways Melbourne Office in Australia is your gateway to a premium travel experience. Consider the office a hub for travelers looking for information, reservations, and ticketing services. Whether you are embarking on a business trip or reuniting with friends, the Thai Airways office serves as your point of departure. 

Together with all the airline services, this comprehensive guide will suggest different ways to get in touch with the office staff. At your convenience, reach out to them, present your travel documents, and take charge of your journey. Bon Voyage! 

An Overview: Thai Airways Office

The moment you enter the office, their office representative asks about your concerns and finds solutions to them in the best possible ways. Either call, text, or visit the ticketing office during the office working hours. Below is the mandatory information you might need to contact them.

Thai Airways Melbourne Office AddressLevel 3, 250 Collins Street Melbourne Victoria 3000 Australia
Thai Airways Melbourne Office Contact Number +61 3 8662 2266
Fax+61 3 9650 7003
Email Addresscustomer.relations@thaiairways.com
Working HoursMonday – Friday : 9:00 am – 5:00 pm
Airport NameMelbourne International Airport
Airport AddressArrival Dr, Melbourne Airport VIC 3045, Australia
Airport Contact Number+61392971600/  +61 3 9338 8954
Airport Fax Number+61 3 9335 3608

Thai Airways Melbourne Airport Map Location:

Thai Airways Head Office Details

The head office is Thai Airways’ main center, where you can find everything from flight schedules to customer relations. Read Below!

Head Office AddressThai Airways International Public Company Limited 89 Vibhavadi Rangsit Road Bangkok 10900, Thailand
Head Office Contact Number(66) 2545-1000
Head Office Email Addresscontact@service.thaiairways.com
Official Website www.thaiairways.com

Fleets and Aircraft: Thai Airways

With convenient and comfortable cabin classes, the airline ensures that its passengers enjoy travel throughout. Here, we have detailed information on Thai Airways Fleets.

Aircraft Name CountNumber of Passengers
Airbus A320-20020168, 174
Airbus A321neo
Airbus A330-3003294
Airbus A350-90023321, 334, 339
Boeing 777-200ER5292
Boeing 777-300ER17303, 348
Boeing 787-86264
Boeing 787-93298, 292
TOTAL77

Resources Available at the Thai Airways Office

No matter whether you need assistance with reservations, boarding, canceling, or special needs, the airline’s staff is here to help. In addition to this, you must know what additional services you can add to your flight and make it a worthwhile air travel.

Book a FlightTrack Flight StatusCancelation Policy
Compare Air TicketsGet Free BaggageRefund Queries
Manage Flights Change ItineraryIn-flight Meal Options
Immigration InfoVisa & Passport InfoCheck-in Strategies
Extra Luggage ChargesFree WiFi ConnectivityDiscounts &Ongoing Deals
Travel InsuranceFlight Delay CompensationsPremium Upgrade
Unaccompanied Minor TravelsPregnancy TravelsMiles Usage
Prepaid Airport LoungesTraveling with InfantsLost and Found Baggage
Wheelchair AssistanceMobile AppChauffeurs
Correct Names on TicketsTrack CargoHealth & Well-Being Onboard

Check-in With Other Methods

Your journey starts with checking in and getting a boarding pass, right? What if we suggest you check in online or use the self-service kiosk to save time for other flight formalities? It is obvious that standing in the airport line is hectic and not time-saving at all. Therefore, Thai Airways allows its passengers to go for alternatives. Sign in to the official airline site or download its mobile app for online methods. 

Upgrade your Seat 

Seat upgrades come with upgraded services, such as a spacious seat, window seat, in-flight entertainment, meal preferences, and whatnot. If you think your economy seat won’t satisfy your travel experience, you must go for seat upgradation. Making changes to your seat is no longer a big deal; all you have to do is make connections with the staff of Thai Airways Melbourne Office in Australia. Their team will consider your request and make changes according to availability. 

Get a Refund after Cancelation 

Before canceling their booking, passengers should review the airline’s cancellation policy. While Thai Airways offers flexibility, refunds are determined by the ticket type. Passengers who frequently have uncertainties about their bookings should opt for refundable air tickets. If you meet the refund eligibility criteria, you will receive a refund through the original payment method they used for ticket purchases. In case of any perplexity, save the office contact number on your speed dial. 

Special Requests

No worries if you need special assistance to navigate the terminal or need special help onboard; the dedicated staff will take care of your needs and requests at every step. Coming to the best part Thai Airways helps passengers get a wheelchair service without any extra charge. Besides this, kindly contact the official to get unaccompanied minor service if your child is on a solo trip. Make sure you are informing the executives 48 hours before your departure. 

Lost And Found Desk

Lost an item during your Thai Airways journey? Relax! There is nothing to worry about when the airline has a separate lost and found department for its respective customers. All you have to do is provide the necessary information like your full name and details of the item/s left on board when you report your case. After that, the official team will assist you in locating the same and recovering your belongings ASAP. 

Travelers Frequently Ask!

What is Thai Airways’ Melbourne office address?

The address of the Thai Airways Melbourne Office in Australia is- Level 3, 250 Collins Street Melbourne Victoria 3000 Australia.

What types of special assistance are available at the Thai Airways office?

The office offers special assistance, including wheelchair service, facilities for unaccompanied minors, and advice for elderly passengers. 

How do I track my upcoming flight with Thai Airways?

To stay up-to-date with your upcoming itinerary, you can enter your travel details at https://www.thaiairways.com/en/before_you_fly.

How do I check in online with Thai Airways?

You can check in online at Thai Airways’ official website or seek assistance from the airline’s office.

How can I learn about the discounts and ongoing deals?

You can ask for discounts and other offers by connecting with the official staff of Thai Airways.

How does the airline assist passengers who have lost items?

When passengers lose items during their flights, airlines typically assist with their Lost and Found services.

Thai Airways Offices Other Locations

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