Traveling through Abu Dhabi and need help with your Turkish Airlines booking? The Turkish Airlines Abu Dhabi sales office is your dedicated support for new bookings and ticket modifications. Find all the office contact details, an explanation of complex policies, a quick guide for ticket management, and much more.
Details of Turkish Airlines Abu Dhabi Sales Office: Contact, Address & Customer Service Details
| Turkish Airlines Abu Dhabi Sales Office Address | Turkish Airlines Inc. Najda Street, Dhafir Tower 2nd Floor, Abu Dhabi / U.A.E PO Box: 51614, Abu Dhabi, United Arab Emirates (الخطوط الجوية التركية المحدودة، شارع النجدة، برج ظافر، الطابق الثاني، أبو ظبي / الإمارات العربية المتحدة، صندوق بريد: 51614، أبو ظبي، الإمارات العربية المتحدة) |
| Turkish Airlines Telephone Number | +971 26267771 |
| Turkish Airlines Fax Number | +971 2 626 2022 |
| Office Opening Hours | From 8:00 am to 5:00 pm (Except Sundays) |
| auhsales@thy.com | |
| Manage Booking | https://www.turkishairlines.com/en-int/flights/manage-booking/ |
| Flight Status | https://www.turkishairlines.com/en-int/flights/flight-status/ |
Map Location:
Manage Your Turkish Airlines Booking Step-by-Step
No matter where you are, you can always manage your reservation at the official website or by visiting the Turkish Airlines sales office in Abu Dhabi.
Turkish Airlines Flight Cancellation 2026 Guide
If you cancel your ticket 24 hours after booking, you will not face any charges as per the cancellation rules.
- Head to the airline’s official page and open the “Manage Booking” section.
- Provide your booking details (PNR and last name).
- Click on “Cancel My Reservation” on the new page and check the cancellation terms.
- Approve the cancellation and receive the confirmation in your email.
- The refund will be processed if your ticket is eligible.
Instructions to Reschedule or Change Turkish Airlines Flight
The Turkish Airlines 2026 change policy is flexible for premium ticket holders. Whereas those with basic fare might face strict limits or added fees.
- After logging into the airline’s official webpage, access the “Manage Booking” section.
- Open the “Change Flight” option and select the preferred date and time.
- Check the fare difference and applicable change fee.
- Complete the payment and receive the revised flight ticket at your email ID.
Steps for Turkish Airlines Flight Check-in & Download Boarding Pass
According to the Turkish Airlines check-in rules for 2026, passengers can check in online only 24 hours before the scheduled departure.
- Open the airline’s webpage and click on the “Check-in” option.
- Provide your login credentials to open your reservation.
- Select your seat if it hasn’t been assigned, then complete the check-in.
- Finally, download your Turkish Airlines boarding pass.
Turkish Airlines Abu Dhabi Airport Sales Office Address and Contact Details
| Airport Name | Zayed International Airport (مطار زايد الدولي) |
| Turkish Airlines Abu Dhabi Airport Sales Office Address | Terminal A – Al Matar – Zayed International Airport – Abu Dhabi – United Arab Emirates |
| Airport Contact Number | +971 2 575 5611 / +97128055555 |
| Fax Number | +971 2 575 5622 |
| Office Opening Hours | 9:00 am – 6:00 pm (Monday – Saturday) |
| auhsales@thy.com |
List of all Turkish Airlines Global Sales Offices.
Turkish Airlines Baggage Allowance Limit
Turkish Airlines applies a weight concept for flights between Abu Dhabi and Istanbul. The table specifies the limit for different cabin classes.
| Different Fare Class | Baggage Allowance |
| Economy: EcoFly Economy: ExtraFly/ PrimeFly | 15–30 kg or 1 piece (23 kg) |
| Business Class | 30 kg or 2 pieces (32 kg each) |
| Carry-on Baggage for All Classes | One 8 kg piece (max 55 x 40 x 23 cm) and one personal item of 4 kg |
| Extra Baggage | Vary depending on the fare class. |
| Special and Sports Items | Terms are declared at the time of booking. |
Turkish Airlines Headquarters Information
Get a complete rundown on the Turkish Airlines headquarters location and contact details.
| Turkish Airlines Head Office Address | Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye) |
| Turkish Airlines Corporate HQ Phone Number | +90 212 463 63 63 |
| Fax Number | +90 212 465 21 21 |
| Office Opening Hours | Monday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed |
| info@thy.com | |
| Official Website | https://www.turkishairlines.com/ |
Guidelines for Turkish Airlines Refund and Compensation
Requests for refunds and compensation are raised through the website or by calling the sales office. Card refunds typically arrive in 7-20 business days, bank transfers in 7-15 days, and agent-booked tickets are refunded via the agent within 14 business days.
While the UAE is not covered by EU EC 261/2004, Turkish Airlines’ policies entitle passengers to meals and hotel accommodations for significant delays. Full refund or rebooking, or cancelled flights.
Available Turkish Airlines Fleet Details
- Airbus A300
- Airbus A300B4
- Airbus A310
- Airbus A310-200
- Airbus A310-300
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-100
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
- Airbus A340
- Airbus A340-300
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-400
- Boeing 737-500
- Boeing 737-700
- Boeing 737-800
- Boeing 737-900ER
- Boeing 737 MAX 8
- Boeing 737 MAX 9
- Boeing 777
- Boeing 777-300ER
- Boeing 777F
- Boeing 787 Dreamliner
- Boeing 787-9 Dreamliner
- British Aerospace BAe 146 / Avro RJ
- British Aerospace Avro RJ100
- British Aerospace Avro RJ70
- De Havilland Canada DHC-7 Dash 7
- De Havilland Canada DHC-7-100
- McDonnell Douglas DC-9
- McDonnell Douglas DC-9-10
- McDonnell Douglas DC-9-30
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-10
- McDonnell Douglas DC-10-30
- McDonnell Douglas MD-80
- McDonnell Douglas MD-83
Services Offered by Turkish Airlines Abu Dhabi Sales Office in UAE
| Turkish Miles & Smiles | Flight Ticket Booking | Baggage Allowance |
| Turkish Do & Co | Flight Ticket Cancellation | Duty Free Allowance |
| Turkish Airlines Mobile App | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Turkish Airlines Lounges | Web / Online Check-in | Seats Enquiries and Selection |
| Turkish Airlines Duty Free | Airport Counter Check-in | Airport Transportation |
| Turkish Airlines Codeshare | In-Flight Meals | Animals and Pets |
Turkish Airlines Offices Other Locations
- Turkish Airlines Kazan Office in Russia
- Turkish Airlines Islamabad Office in Pakistan
- Turkish Airlines Baden-Baden Office in Germany
- Turkish Airlines Türkmenbaşy Office in Turkmenistan
- Turkish Airlines Guangzhou Office in China
- Turkish Airlines Linz Office in Austria
- Turkish Airlines Warsaw Sales Office in Poland
- Turkish Airlines Venice Office in Italy
- Turkish Airlines Jakarta Office in Indonesia
- Turkish Airlines Denpasar Office in Indonesia
- Turkish Airlines Aqaba Office in Jordan
- Turkish Airlines Mexico City Sales Office in Mexico
- Turkish Airlines Douala Office in Cameroon
- Turkish Airlines Bishkek Sales Office in Kyrgyzstan
- Turkish Airlines Sochi Office in Russia
- Turkish Airlines Cluj-Napoca Office in Romania
- Turkish Airlines Ulaanbaatar Sales Office in Mongolia
- Turkish Airlines Zagreb Sales Office in Croatia
- Turkish Airlines Antananarivo Sales Office in Madagascar
- Turkish Airlines Ivano-Frankivsk Office in Ukraine
- Turkish Airlines Salzburg Office in Austria
- Turkish Airlines Urmia Office in Iran
- Turkish Airlines Dammam Office in Saudi Arabia
- Turkish Airlines Geneva Office in Switzerland
- Turkish Airlines Ho Chi Minh Office in Vietnam
- Turkish Airlines Manchester Sales Office in England
- Turkish Airlines Jeddah Sales Office in Saudi Arabia
- Turkish Airlines Tashkent Sales Office in Uzbekistan
- Turkish Airlines Kaliningrad Office in Russia
- Turkish Airlines Conakry Sales Office in Guinea
