Move one step ahead with your air travel with Turkish Airlines. Don’t know how? Relax! Here is what you should know before making any travel plans. First and foremost, visit the airline’s nearest office and seek assistance regarding whatever demands and concerns you have. If you are flying from Sri Lanka, the Turkish Airlines Colombo Office in Sri Lanka is the central spot you should go to. The office is equipped with all the resources that might contribute to a successful journey. So, whether you want to track your flight status, cancel tickets, or request a refund, the office representatives will assist you throughout.
Quick Contact Details of the Turkish Airlines Colombo Office
Planning a trip to other countries from Sri Lanka? Turkish Airlines has an office in Colombo to help you with this. The office staff speak local languages and know how to make travel simple. You just have to use the contacts given below.
Turkish Airlines Colombo Office Address: Turkish Airlines INC, Level 33, West Tower, World Trade Center, Colombo 01, Sri Lanka
Turkish Airlines Colombo Contact Number: +94115900500
E-mail: CMBSALES@THY.COM
Working Hours: Weekdays: 09:00 – 17:00 / Saturday & Sunday: Closed
Turkish Airlines Terminal Support at Colombo Airport
There is a Turkish Airlines Sri Lanka office inside the Colombo Airport terminal. This counter helps passengers who are flying on the same day and also assists with ticketing services. You can find them easily by looking for the Turkish Airlines signs in the airport, or using the attached map instead.
Airport Name: Bandaranaike International Airport
Airport Address: Katunayake, Sri Lanka
Contact Number: +94112264444
Map:
Connecting with the Turkish Airlines Head Office Representatives
When the local office is not able to assist you with issues that are too complicated, read out to the Turkish Airlines head office right away. Its staff is experienced in dealing with complex bookings, unexpected issues, complaints, etc.
Address: Turkish Airlines General Management Building, Ataturk Airport, 34149 Yesilkoy, Istanbul, Turkey.
Contact Number: +90 212 463 63 63
Fax: +90 212 465 21 21
Email: customer@thy.com
Official Website: https://www.turkishairlines.com
List of all Turkish Airlines Offices all over the world.
Turkish Airlines Fleet Collection That Serves Sri Lanka
Turkish Airlines has different types of planes in its fleet. Each has various in-flight services and amenities to make your onboard experience brilliant. Its current collection contains the following models.
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
Assistance Available at the Turkish Airlines Ticketing Office in Colombo
The Turkish Airlines Office Colombo has staff readily available to assist you with every flight-related service, from basic ticketing to finding solutions to some of the complex travel issues.
| Valet Parking | Visa on Arrival | In-Flight Entertainment |
| Flight Wifi | Airport Wifi | Airport Facilities |
| Delayed Flights | Economy Class | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Business Class | Immigration Services | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Ok to Board | Flight Ticket Booking |
Before you catch your flight, catch up with the staff of the Turkish Airlines Colombo Office in Sri Lanka. Learn about the rules and regulations for packing special items, traveling with pets, and sending your child on a solo trip.
Frequently Asked Questions
Yes, passengers taking off from Sri Lanka can check in online and save time.
Visit the Turkish Airlines office located in World Trade Center, West Tower, 33, Colombo 00001, Sri Lanka, and make flight changes.
Yes, you ask for discounted airfares and special offers from the airline’s official team.
You can report your missing belongings to the airline’s lost and found department.
Yes. Turkish Airlines flies to Colombo City in Sri Lanka via the Bandaranaike International Airport. It also has a city office that offers booking and modification services.
The corporate office of Turkish Airlines is in Istanbul, Turkey. You can connect with its representatives at +90 212 463 63 63 and share all your complex travel worries.
Turkish Airlines has been serving Sri Lanka for quite some time now. It offers flights from/to Colombo City.
Turkish Airlines uses Bandaranaike International Airport in Colombo, Sri Lanka. It does not currently have a dedicated lounge at the airport.
The Turkish Airlines office often offers frequent flight discounts and promotions. But they aren’t advertised anywhere; therefore, you must contact the Colombo office to inquire about ongoing offers.
Turkish Airlines Offices Other Locations
- Turkish Airlines Bangalore Office in India
- Turkish Airlines Barcelona Office in Spain
- Turkish Airlines Košice Office in Slovakia
- Turkish Airlines Zonguldak Office in Turkey
- Turkish Airlines Guangzhou Sales Office in China
- Turkish Airlines Hanoi Office in Vietnam
- Turkish Airlines Catania Office in Italy
- Turkish Airlines Tokat Office in Turkey
- Turkish Airlines Mashhad Office in Iran
- Turkish Airlines Durban Office in South Africa
- Turkish Airlines Maribor Office in Slovenia
- Turkish Airlines Zürich Office in Switzerland
- Turkish Airlines London Sales Office in England
- Turkish Airlines Hanoi Sales Office in Vietnam
- Turkish Airlines Maputo Office in Mozambique
- Turkish Airlines Helsinki Office in Finland
- Turkish Airlines Astrakhan Office in Russia
- Turkish Airlines Dar es Salaam Office in Tanzania
- Turkish Airlines Yalova Office in Turkey
- Turkish Airlines Ho Chi Minh Sales Office in Vietnam
- Turkish Airlines Chicago Office in USA
- Turkish Airlines Vancouver Office in Canada
- Turkish Airlines Prishtina Office in Kosovo
- Turkish Airlines Munich Office in Germany
- Turkish Airlines Malatya Office in Turkey
- Turkish Airlines Seoul Office in South Korea
- Turkish Airlines Lisbon Sales Office in Portugal
- Turkish Airlines Bukhara Sales Office in Uzbekistan
- Turkish Airlines Birmingham Sales Office in England (United Kingdom)
- Turkish Airlines Iğdır Office in Turkey

2 thoughts on “Turkish Airlines Colombo Office in Sri Lanka”
I am Kasun Achintha Perera and here I will attach the my flight details. I received my baggage 10 days later and baggae was heavily damaged. Here is the damage report given by the person who brought my bagge.
Apart from that my speciall madeup cheese was spoiled. They were 23.99 EUR.
Please look into this immediately, I trusted your flight service and I had to face severe problems.
I already informed about this two days ago but they haven’t reply or haven’t give me any update on my proble.
The Turkisish Airline telephone is not working. Very poor customer handling.
Again please look into this matter.
Thank you
My baggage was damaged and I have filed a damaged report. Still no reply from your customer service officers. You have the worst customer service. Here is the details of my travellinf and the damage report.
Apart from that my specially made cheese was spolied due to the baggage delay. That was 23.99 EUR.
Please look into this ASAP