Turkish Airlines Nairobi Sales Office in Kenya

  •    Mama Ngina Street International Life House 10th Floor P.O. Box: 30597-00100, Kenya
  •    +254 203 893 656
  •    Weekdays: 10:00 – 16:00 / Weekend: Closed
  •    nbosales@thy.com
Nairobi, Kenya

Travelers flying with Turkish Airlines in Nairobi, Kenya, can get all their questions answered at the sales office. The helpful staff there provide personalized solutions to common travel concerns such as visa on arrival, airport lounges, missing luggage, delayed flights, immigration services, valet parking, in-flight meals, and duty-free allowance. If any of these issues cross your mind before flying, stopping by or contacting the Turkish Airlines Nairobi Sales Office in Kenya will ensure you get thorough assistance and clear information to make the journey stress-free and a lot more comfortable. You can get its contact details and location further in this informative guide.

Details of Turkish Airlines Nairobi Sales Office: Contact, Address & Customer Service Details

Turkish Airlines Nairobi Sales Office AddressMama Ngina Street International Life House 10th Floor P.O. Box: 30597-00100, Kenya
Turkish Airlines Hotline Number+254 203 893 656
Office Opening HoursWeekdays: 10:00 – 16:00 / Weekend: Closed
Emailnbosales@thy.com
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

Turkish Airlines Nairobi Airport Sales Office Address and Google Map Location

Airport NameJomo Kenyatta International Airport
Turkish Airlines Nairobi Airport Office AddressJKIA Airport Terminal 1C / Nairobi, KENYA
Airport Contact Number+254 722 788 828
Fax Number+1 773 686 1668
Office Opening Hours8:00 am – 5:00 pm (Mon – Fri)
Emailnboops@thy.com

List of all Turkish Airlines Global Sales Offices.

Turkish Airlines Headquarters Information

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Available Turkish Airlines Fleet Details

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Services Offered by Turkish Airlines City Sales Office in Country

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

Now that you have every reach-out detail of the Turkish Airlines sales office in Nairobi, no one can stop you from having a pleasant and stress-free flight experience. Because that’s what you get in return when you reach out to the travel experts for reliable solutions and personalized assistance. No more stressing over things that are out of your expertise. Call the office staff or visit them in person to get instant travel resolutions.

Frequently Asked Questions:

Can I view different flight options on the computer screen with the agent?

Yes, visiting in person lets you see various routes, timings, and prices displayed on the screen while discussing which options work best for your schedule.

What if I need a receipt for my company’s travel reimbursement policy?

The office provides detailed payment receipts and tax invoices showing complete fare breakdowns that meet most corporate accounting and reimbursement requirements.

How do I fix a booking if my middle name is missing from the ticket?

Bring your passport to the Turkish Airlines Nairobi sales office, and they’ll verify whether the missing middle name causes issues or needs correction before your departure date arrives.

Can someone walk me through all the steps from booking to boarding?

First-time international travelers often feel overwhelmed. The office patiently explains the entire process, including check-in, security, boarding, and what to expect at each stage.

What happens if I want to fly out tomorrow but haven’t packed or prepared yet?

The office processes last-minute bookings if seats remain available, though booking urgently often means higher prices and limited flight time options to choose from.

Will I save money buying a round-trip ticket versus two separate one-way tickets?

Generally, round-trip fares cost less than purchasing two one-way tickets. The Turkish Airlines sales office in Nairobi compares both options and shows you the actual price difference.

Can I request an aisle seat because I need bathroom access frequently?

Medical needs or personal preferences can be noted during booking. The office tries to accommodate seating requests based on what’s available on your particular aircraft.

What if someone else paid for my ticket as a gift—how do I access it?

The person who purchased your ticket should provide the booking reference. Bring that confirmation number and your identification to the office for details.

How far in advance can I select my seat assignment for the flight?

Seat selection timing depends on your ticket type and airline policies. The office explains when seats become available and whether your fare includes a complimentary selection.

Can I get help if I’m confused about the terms and conditions on my ticket?

Absolutely. Fare rules can be confusing with industry jargon. The office breaks down your ticket’s terms into plain language so you understand exactly what’s allowed.

Turkish Airlines Offices Other Locations