United Airlines Corporate Office

  •    United Airlines, Inc., 233 S. Wacker Drive, Chicago, Illinois 60606, United States
  •    +1 847 700 40 00, +1 800 864 83 31
  •    Monday - Friday: 8 am–5 pm
  •    media.relations@united.com
Chicago, USA

United Airlines started its flight operations in 1931 and runs its United Airlines Corporate Headquarters from Chicago, Illinois. This major US airline connects travelers to hundreds of destinations around the world and is famously known for its extensive domestic and international flight network. The United Airlines head office manages operations across multiple hub airports throughout the United States. When passengers face travel issues or need assistance with their bookings, they can also reach out to the United head office for prompt help and support.

Ins and Outs of the United Head Office

The United Airlines Corporate Office is responsible for overseeing the daily operations, managing customer service policies, and ensuring a smooth travel experience for passengers. The headquarters team handles complex booking issues, processes complaints, manages refunds, and provides support for various airline services. Below you will find a detailed contact table with all the important phone numbers and information.

United Airlines Headquarters Address:United Airlines, Inc., 233 S. Wacker Drive, Chicago, Illinois 60606, United States
United Airlines Headquarters Phone Number: +1 847 700 40 00, +1 800 864 83 31
Email Address:media.relations@united.com
Fax number:+1 847 700 22 14
Monday – Friday8 am–5 pm
United Airlines Website:https://www.united.com/

Locating United Headquarters on the Map

United Airlines Corporate Headquarters is in Chicago, Illinois, in the famous Willis Tower. Travelers who want to visit the office can easily find this location using GPS or online maps. The headquarters can be reached by car, train, or bus. Just make sure you are contacting the office during business hours and on working days.

Methods to Contact United Airlines for Problem Solving

Travelers can contact the United Airlines HQ in several ways and find a solution to their travel-related problems. Phone calls offer the quickest response for urgent issues like flight changes or cancellations. Email support works well for detailed complaints or questions that need explanations. United also provides customer help through social media platforms, so make sure you are following them. 

Contact Information for the United Airlines Customer Assistance Team

The following reach-out details are the key particulars of Delta Airlines for different types of customer service needs.

Query/Concern TypeContact Numbers
Group Travel1-800-426-1122 (United States, Canada)
Baggage and Related Issues1-800-335-2247 (US, Canada)
001-866-563-3244 (For other countries)
+800-33-55-2247 (With country access code/for Europe and Asia Pacific)
New Reservations1-800-864-8331 (Press 2)
Assistance for Existing Bookings1-800-864-8331 (Press 3)
Flight Status1-800-824-6200
MileagePlus1-800-421-4655 (Available between 7:00 A.M. and 12:00 A.M., Monday to Sunday)
Accessibility Helpdesk (24 hours)TDD/TTY: 1-800-323-0170
Receipt and Other Related Services1-800-490-2021

United Airlines Fleet Details

If you have questions related to the United Airlines fleet or its in-flight services, you can get in touch with the main office for details. You can also inquire about the available amenities and plan your onboard packing accordingly. At present, United Airlines operates the following list of planes.

  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321neo
  • Boeing 720
    • Boeing 720
  • Boeing 737
    • Boeing 737-200
    • Boeing 737-300
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
    • Boeing 737 MAX 10
  • Boeing 747
    • Boeing 747-100
    • Boeing 747-200
    • Boeing 747-400
    • Boeing 747SP
  • Boeing 757
    • Boeing 757-200
    • Boeing 757-300
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
    • Boeing 767-400
  • Boeing 777
    • Boeing 777-200
    • Boeing 777-300ER
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
    • Boeing 787-10 Dreamliner
  • Douglas DC-8
    • Douglas DC-8-10
    • Douglas DC-8-20
    • Douglas DC-8-30
    • Douglas DC-8-50
    • Douglas DC-8-60/70
  • Lockheed L-1011 TriStar
    • Lockheed L-1011 TriStar 500
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30

Travelers get excellent customer support at the United Airlines Corporate Headquarters through multiple contact methods. Whether you call the phone lines, send emails, use social media, or visit their city office, United’s customer service team is ready to solve your travel problems and make your flying experience better and more comfortable.

Frequently Asked Questions:

Where is United Airlines corporate headquarters located?

The main office of United Airlines is in Chicago, Illinois, in the Willis Tower. You can get the detailed address on the online maps or GPS.

Can I call the United staff through the customer service number?

Yes. You can get in touch with United representatives through the customer service number and seek additional help with your booking.

How do I make a new flight reservation in United?

Just call the United Airlines representatives on the phone line and request a flight reservation. They can book a ticket for you in a matter of time.

Can I visit United’s headquarters in person?

Yes, you can visit the United Airlines head office in person during business hours for help with flight booking and related services.

How do I check my United flight status?

You can visit the nearest city office or call the airline representatives to get updates on your upcoming flight status.

What number do I call for baggage problems?

Call the United Airlines baggage department for assistance with your luggage. Make sure you contact the staff promptly as soon as you encounter issues with your bag.

How do I connect with United for refunds?

Call the United Airlines main office customer care service line and request a representative for a refund. If your ticket is refundable, they will process the request promptly.

Does United help customers on social media?

Yes. You can contact the United Airlines representatives through a social media platform. So, make sure you are following the airline on Twitter and Facebook.

Can I text United Airlines for help with flight booking?

Yes, you can send text messages to airline representatives at their respective phone numbers for customer support. Also, check out the official website for live chat.

United Airlines Offices Other Locations