Vietnam Airlines Singapore Office

  •    66, Airport Blvd., Terminal 3 Singapore Changi Airport, row 2, Singapore 819663
  •    +6568353136
  •    Monday - Friday from 09h – 18h, Saturday from 09h – 13h. Closed on Sunday and Singapore Public Holidays.
  •    Reservation.sg@vietnamairlines.com
Singapore

Are you preparing to fly from Singapore with Vietnam Airlines? If so, you must know that the Vietnam Airlines Office in Singapore goes beyond just issuing tickets; it is a comprehensive hub for your travel needs. There, experts can clue you in on exclusive deals, special flight offers, and seasonal discounts on travel bundles that might not be accessible elsewhere. They are also equipped to explain the airline’s luggage rules, including allowances for sports equipment and musical instruments. 

Additionally, they are ready to tackle any queries you have. Remember to collect their contact information along with the list of services the office provides from his guidebook.

Important Details

Before proceeding with any travel steps, it is recommended to reach out to the Vietnam Airlines Office in Singapore. Further down, you will find the office address, contact information, and various social media platforms for the airline. Feel free to call, message, or explore their online presence at a time that suits you best.

Vietnam Airlines Singapore  Office Address66, Airport Blvd., Terminal 3 Singapore Changi Airport, row 2, Singapore 819663
Vietnam Airlines Singapore  Office Contact Number(+65) 6835 3136 
Working HoursMonday – Friday from 09h – 18h, Saturday from 09h – 13h. Closed on Sundays and Singapore Public Holidays.
Email AddressReservation.sg@vietnamairlines.com
Airport NameSingapore Changi Airport
Airport Address60 Airport Blvd., Singapore 819643
Airport Contact Number +6565956868/ +65 6542 2181
Airport Fax Number+65 6542 2875
Airport Emailsin.station@vietnamairlines.com
Facebookhttps://www.facebook.com/VietnamAirlines 
Instagramhttps://www.instagram.com/vietnamairlines 
Twitterhttps://twitter.com/VietnamAirlines 
Linkedinhttps://vn.linkedin.com/company/vietnamairlines 
Youtubehttps://www.youtube.com/channel/UCzMg1Ju_UEoLxzHJzsNWx6A 
Check Vietnam Airlines Flight Status Herehttps://www.vietnamairlines.com/vn/en/help-desk/common-topics/Flight-schedule 
Manage Bookings with Vietnam Airlineshttps://www.vietnamairlines.com/us/en/buy-tickets-other-products/booking-and-manage-bookings 
Vietnam Airlines Online Check-In https://www.vietnamairlines.com/us/en/travel-information/check-in/online-check-in 
Head Office Details
Vietnam Airlines Headoffice AddressVietnam Airlines JSC, 200 Nguyen Son Str., Long Bien District, Hanoi, Vietnam
Contact Number(+84-24) 3827228
Fax(+84-24) 38722375
Emailnhadautu@vietnamairlines.com 
Vietnam Airlines Official Websitehttp://www.vietnamairlines.com/ 

Vietnam Airlines Singapore Office Map Location

Vietnam Airlines Fleet

Vietnam Airlines boasts a diverse and premium fleet consisting of various Airbus and Boeing models. Each type of aircraft accommodates a unique number of passengers. Below, we have detailed the flight options available through this carrier.

AircraftIn serviceOrders
Vietnam Airlines Passenger Fleet
Airbus A320neo14
Airbus A321-20042
Airbus A321neo20
Airbus A350-90014
Boeing 787-911
Boeing 787-1053
Vietnam Airlines Cargo Fleet
Airbus A321-200/P2F2
Total93

Helpful Services Offered

Vietnam Airlines strives to make every traveler’s journey as smooth and uncomplicated as possible. If you require support with any special needs, medical conditions, or other concerns, the friendly staff at the Vietnam Airlines Singapore Office is ready to assist. They aim to enhance your travel experience from start to finish.

Flight Ticket BookingsMobility AssistanceItinerary Management
Passports or VisaWheelchair FacilitiesUnaccompanied Minor
MilesIn-Flight Meals PreferenceDiscounts and Offers
Airport FacilitiesAir Canada Mobile AppDelayed Flights
Airport LoungesGet A RefundInfant or Child Travel 
Cancelling BookingsMedical or Special HelpCheck Flight Status
Online Check-in  OptionsLuggage AllowancePet Travel Policies
Seat Selection OptionsTravel Insurance PolicyTransit Information
Seat UpgradesFlight Entertainment OptionsSports Equipment
Missing LuggageWifi FacilitiesFound Baggage
Name CorrectionImmigration ServicesDuty Free Allowance

Grab Flight Deals

Seeking budget-friendly airfares is a smart move, and Vietnam Airlines provides an opportunity to snag appealing deals. By reaching out to their local offices or browsing their website, you can unlock a range of promotional fares and discounts that ensure your travel doesn’t break the bank. Customer service representatives are on hand to guide you through the available offers, ensuring you scoop up a deal that suits not just your budget but also your travel preferences.

Make Changes to Itineraries

Travel plans can often change unexpectedly due to various factors ranging from personal commitments to external circumstances like weather or operational adjustments. Passengers can conveniently request changes to their itineraries, including flight dates, times, and even destinations, by contacting customer service or through the airline’s digital platforms.

Complete Check-in Quickly

Vietnam Airlines offers a streamlined check-in process, allowing passengers to bypass the long lines at the airport. Through the airline’s website or the mobile app, travelers can check in effortlessly within a few clicks. For those prefer to check-in at the airport, an exclusive check-in counter is available to minus the stress of waiting.

Cancel Bookings and Earn Refunds

Life’s unpredictability sometimes necessitates flight cancellations. Vietnam Airlines respects such decisions and facilitates a straightforward cancellation and refund process. Whether it is a change of plans or other reasons, you can reach out to the airline’s customer service to initiate the cancellation. Depending on your ticket type and terms, you may be eligible for a refund, which Vietnam Airlines processes promptly, ensuring you are not left out of pocket.

Know About Extra Baggage Allowance 

Vietnam Airlines offers options to carry more than their standard baggage allowance. Passengers can pre-purchase extra luggage at discounted rates, either online, through customer service, or at the airport. The fees for additional baggage vary based on the flight route, class, and luggage size or weight. Frequent flyers with Lotusmiles may enjoy increased allowances. Early arrangements are recommended as space may be limited.

Support for Children Flying Solo

Children flying solo are given special attention at the Vietnam Airlines Singapore Office. The airline’s dedicated service for unaccompanied minors ensures young travelers are well taken care of, from check-in through to arrival. Detailed guidelines and services are provided to ensure a safe and memorable journey for your children. Parents can be reassured that their youngsters are in capable hands, with staff escorting and assisting them throughout their travel.

Get Special Assistance

Vietnam Airlines is committed to making air travel accessible for all, including passengers requiring special assistance. Whether it is medical support, wheelchair access, or help for those with non-visible disabilities, the airline’s staff provides the necessary services to ensure a comfortable journey. It is advisable to inform the airline about any special requirements at least 48 hours before departure to enable the team to make the necessary arrangements, ensuring a smooth and worry-free travel experience.

Wrap Up! 

Your trip begins at the Vietnam Airlines Singapore Office, where a team of committed experts ensures that you are ready for your journey. They are dedicated to making sure you have all you need for a seamless travel experience. In addition, they will help you complete your pre-flight tasks beforehand so you can focus on other aspects of the travel day.

Common Queries

Where is the Vietnam Airlines Office in Singapore located?

The  Vietnam Airlines Office is at 66, Airport Blvd., Terminal 3 Singapore Changi Airport, row 2, Singapore 819663.

Can I book tickets directly at the Vietnam Airlines Singapore Office?

Yes, you can directly purchase tickets and receive personalized booking assistance at our Singapore office.

What services can I expect at the Vietnam Airlines Office?

Services offered at the city sales office include flight booking, rescheduling, cancellations, special assistance requests, and travel advice.

Are there facilities for handling customer complaints and feedback at this office?

Absolutely, customer feedback and complaints are handled promptly at the Vietnam Airlines Singapore Office.

Can I get information about baggage allowances and fees at the office?

Yes, our staff can provide detailed information on baggage policies, allowances, and any applicable fees.

Is it possible to arrange for special assistance for passengers with disabilities at the Singapore office?

Yes, passengers can arrange for special assistance by directly contacting or visiting the Singapore office.

Vietnam Airlines Offices Other Locations

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