The Air China Shanghai Office operates from No.199, YingBin San Rd, HongQiao International Airport, Shanghai, offering accessible and dependable customer service.
Contact Number: 021-22353767
Working Hours: Everyday- 24 Hrs
Air China Shanghai Airport Office Information
Air China functions out of Terminal 2 (T2) at Shanghai Pudong International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | PVG |
| Airport Address | 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Airport Contact Number | +862196990 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Shanghai Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Shanghai for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Newark Office in United States
- Air China Yangzhou Office in China
- Air China Bucharest Office in Romania
- Air China Istanbul Sales Office in Turkey
- Air China Rome Office in Italy
- Air China Sendai Office in Japan
- Air China Yulin Office in China
- Air China Pyongyang Office in North Korea
- Air China Medina Office in Saudi Arabia
- Air China Fuzhou Office in China
- Air China Los Angeles Office in United States
- Air China Yekaterinburg Office in Russia
- Air China Geneva Office in Switzerland
- Air China Weihai Office in China
- Air China Düsseldorf Office in Germany
- Air China Chengdu Office in China
- Air China Dubai Sales Office in United Arab Emirates
- Air China Riyadh Sales Office in Saudi Arabia
- Air China Jiamusi Office in China
- Air China Cairo Office in Egypt
- Air China Stockholm Sales Office in Sweden
- Air China Korla Office in China
- Air China Hulunbuir Office in China
- Air China Taipei Office in Taiwan
- Air China Athens Sales Office in Greece
- Air China Karachi Office in Pakistan
- Air China Saint Petersburg Office in Russia
- Air China Changzhou Office in China
- Air China Minsk Office in Belarus
- Air China Hong Kong Office