The Air China Ürümqi Office operates from Ürümqi Diwopu International Airport, 1341 Ying Bin Lu, Xin Shi Qu, Ürümqi, Xinjiang, China, 830000, offering accessible and dependable customer service.
Contact Number: +86 1061462560
Working Hours: Everyday- 24 Hrs
Air China Ürümqi Airport Office Information
Air China functions out of Terminal 4 (T4) at Urumqi International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | URC |
| Airport Address | WF4P+76C, Xinshi District, Ürümqi, Ürümqi, Xinjiang, China, 830016 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Ürümqi Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Ürümqi for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Bangalore Office in India
- Air China Sapporo Office in Japan
- Air China Bucharest Office in Romania
- Air China São Paulo Office in Brazil
- Air China Dubai Office in UAE
- Air China Wuhan Office in China
- Air China Houston Office in United States
- Air China Bangkok Sales Office in Thailand
- Air China Nagasaki Office in Japan
- Air China Kathmandu Office in Nepal
- Air China Chita Office in Russia
- Air China Paris Office in France
- Air China Dhaka Office in Bangladesh
- Air China Colombo Office in Sri Lanka
- Air China Liuzhou Office in China
- Air China Stockholm Office in Sweden
- Air China Sendai Office in Japan
- Air China Jiuzhaigou Office in China
- Air China Shiquanhe Office in China
- Air China Yekaterinburg Office in Russia
- Air China Manzhouli Office in China
- Air China Cairo Office in Egypt
- Air China Kunming Office in China
- Air China Baghdad Office in Iraq
- Air China Yangon Office in Myanmar
- Air China Manila Office in Philippines
- Air China Hanoi Office in Vietnam
- Air China Seoul Office in South Korea
- Air China Beihai Office in China
- Air China Karachi Sales Office in Pakistan