The Air China Ürümqi Office operates from Ürümqi Diwopu International Airport, 1341 Ying Bin Lu, Xin Shi Qu, Ürümqi, Xinjiang, China, 830000, offering accessible and dependable customer service.
Contact Number: +86 1061462560
Working Hours: Everyday- 24 Hrs
Air China Ürümqi Airport Office Information
Air China functions out of Terminal 4 (T4) at Urumqi International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | URC |
| Airport Address | WF4P+76C, Xinshi District, Ürümqi, Ürümqi, Xinjiang, China, 830016 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Ürümqi Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Ürümqi for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Düsseldorf Office in Germany
- Air China Guilin Office in China
- Air China Johannesburg Office in South Africa
- Air China Yulin Office in China
- Air China Karachi Office in Pakistan
- Air China Qingdao Office in China
- Air China Chiang Mai Office in Thailand
- Air China Berlin Sales Office in Saudi Arabia
- Air China Astana Office in Kazakhstan
- Air China Berlin Office in Germany
- Air China Yekaterinburg Office in Russia
- Air China Dhaka Sales Office in Bangladesh
- Air China Dalian Office in China
- Air China Changchun Office in China
- Air China Copenhagen Office in Denmark
- Air China Nice Office in France
- Air China Dubai Sales Office in United Arab Emirates
- Air China Irkutsk Office in Russia
- Air China Saint Petersburg Office in Russia
- Air China Guangyuan Office in China
- Air China Nyingchi Office in China
- Air China Bayannur Office in China
- Air China Kashgar Office in China
- Air China Phnom Penh Office in Cambodia
- Air China Budapest Sales Office in Hungary
- Air China Tokyo Office in Japan
- Air China Mandalay Office in Myanmar
- Air China Lijiang Office in China
- Air China Wenzhou Office in China
- Air China Shenzhen Office in China