Cathay Pacific Surabaya Office Details
Address: Suite 700, 7/F Plaza BRI Jl. Jend. Basuki Rachmat 122 Surabaya 60271 Indonesia
Contact Number: 001-803-006-50000
Working Hours: Mon-Fri: 08:00 – 17:00 (Closed on Sat, Sun & Public Holiday)
Airport Name: Juanda International Airport
Airport Address: Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Map:
Information of Cathay Pacific Head Office
Address: Cathay Pacific City, 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong
Contact Number: +852 2747-3333
Fax Number: +852 2560 1411
Email: engcal@cathaypacific.com
Official Website: www.cathaypacific.com
Cathay Pacific Baggage Services Information
Contact Numbers: +62 (31) 869-0821
Email: sub8bag@cathaypacific.com / sub.lostfound@ptjas.co.id
Online Check-in with Cathay Pacific: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Cathay Pacific Flight Status: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html#/flight-status
For Baggage Inquiries: https://flights.cathaypacific.com/en_IN/baggage.html?
Cathay Pacific Delay and Cancellation: https://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-delays-and-cancellations.html?
Cathay Pacific Baggage Allowance
| View Cathay Pacific Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Cathay Pacific Surabaya Cargo Office Info
Telephone: +6231 868 8112
Email: DL_SUB_Cargo_Team@cathaypacific.com
Fax: +62 31 532 1582
Address: JUANDA INTERNATIONAL AIRPORT,
CARGO AREA INTERNATIONAL CARGO BUILDING
ANGKASAPURA WAREHOUSE BUILDING 2ND FL ROOM F03. SURABAYA, INDONESIA
Aircraft & Plane Types Offered by Cathay Pacific
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-300
- Airbus A340
- Airbus A340-200
- Airbus A340-300
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 747
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- Boeing 747-8
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Bristol 175 Britannia
- Bristol 175 Britannia 100
- Convair CV-880
- Convair CV-880
- Lockheed L-1011 TriStar
- Lockheed L-1011 TriStar 1/100/200
- Lockheed L-188 Electra
- Lockheed L-188 Electra
The Cathay Pacific Customer Care handles the following Inquiries:
| Cathay Pacific Mobile App | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Travel Insurance | Duty-Free Allowance |
| Unaccompanied Minor | Seats Enquiries and Selection | Cathay Pacific Lounges |
| Missing Luggage | Marco Polo Club | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Immigration Services | In-Flight Entertainment | OneWorld Codeshare Partners |
Cathay Pacific Offices Other Locations
- Cathay Pacific Vancouver Office in Canada
- Cathay Pacific Toronto Office in Canada
- Cathay Pacific Bangalore Office in India
- Cathay Pacific Beijing Office in China
- Cathay Pacific Adelaide Office in Australia
- Cathay Pacific Calgary Office in Canada
- Cathay Pacific Cairns Office in Australia
- Cathay Pacific Shanghai Office in China
- Cathay Pacific Chennai Office in India
- Cathay Pacific Brussels Office in Belgium
- Cathay Pacific Melbourne Office in Australia
- Cathay Pacific Perth Office in Australia
- Cathay Pacific Xi’an Office in China
- Cathay Pacific Sanya Office in China
- Cathay Pacific Sapporo Office in Japan
- Cathay Pacific Chengdu Office in China
- Cathay Pacific Wenzhou Office in China
- Cathay Pacific Mumbai Office in India
- Cathay Pacific Nagoya Office in Japan
- Cathay Pacific Manama Office in Bahrain
- Cathay Pacific Sydney Office in Australia
- Cathay Pacific Copenhagen Office in Denmark
- Cathay Pacific Manila Office in Philippines
- Cathay Pacific Dhaka Office in Bangladesh
- Cathay Pacific Jakarta Office in Indonesia
- Cathay Pacific Paris Office in France
- Cathay Pacific Osaka Office in Japan
- Cathay Pacific Rome Office in Italy
- Cathay Pacific Toowoomba Office in Australia
- Cathay Pacific Milan Office in Italy
- Cathay Pacific Hong Kong Office
- Cathay Pacific Guangzhou Office in China
- Cathay Pacific Malé Office in Maldives
- Cathay Pacific Phnom Penh Office in Cambodia
- Cathay Pacific Dublin Office in Ireland
- Cathay Pacific Zhengzhou Office in China
- Cathay Pacific Fuzhou Office in China
- Cathay Pacific Guadalajara Office in Mexico
- Cathay Pacific Haikou Office in China
- Cathay Pacific Tel Aviv Office in Israel
- Cathay Pacific Tokyo Office in Japan
- Cathay Pacific Hangzhou Office in China
- Cathay Pacific Komatsu Office in Japan
- Cathay Pacific Frankfurt Office in Germany
- Cathay Pacific Xiamen Office in China
- Cathay Pacific Kuala Lumpur Office in Malaysia
- Cathay Pacific Düsseldorf Office in Germany
- Cathay Pacific Fukuoka Office in Japan
- Cathay Pacific Nanjing Office in China
- Cathay Pacific Chongqing Office in China
- Cathay Pacific Brisbane Office in Australia
- Cathay Pacific Denpasar Office in Indonesia
- Cathay Pacific Hobart Office in Australia
- Cathay Pacific Delhi Office in India
- Cathay Pacific Wuhan Office in China
- Cathay Pacific Qingdao Office in China
- Cathay Pacific Los Angeles Office in United States
- Cathay Pacific Penang Office in Malaysia