Imagine you have reached the airport ready to board your flight, but upon checking your details, you discover you have mistakenly noted the wrong time to check-in for your flight, potentially causing you to miss your departure as the check-in window may have already closed. When planning a trip or booking a flight, even for a seemingly straightforward journey, it’s quite common to run into unexpected problems or complications. It can range from technical glitches on booking platforms to sudden changes in flight schedules or pricing, leaving travelers frustrated and needing to adjust their plans.
Airline representatives stationed at the city office can help you with flight queries by providing information on bookings, flight schedules, and baggage. They can also help with check-in, airport formalities, and resolving complaints. If you are looking to purchase a flight ticket with Cathay Pacific, the office staff can offer booking assistance. This includes helping with booking the right flight, choosing an ideal seat, selecting a quicker route, connecting flights, international destinations, purchasing extra baggage, and more. Additionally, they can assist with post-ticketing complications, such as flight cancellations, changes, delays, missed connections, lost baggage, damaged bags, refund claims, and compensation forms.
Aside from flight booking and ticket management, the airline representatives are ready to fulfill your special travel requirements. You can connect with them and request mobility devices, medical assistance, and help with specific dietary restrictions. The airline representatives will be happy to help process these special requests. To make sure you connect with the right party, use the contact details shared below!
Cathay Pacific Kuala Lumpur Office Details
Address: Lot No. C10 – C12 Mezzanine Level Main Terminal Building Kuala Lumpur International Airport 64000 Sepang (No walk-in/local ticketing office)
Contact Number: +60 (3) 2786 2795
Working Hours: Everyday- 24 Hrs
Airport Name: Kuala Lumpur International Airport
Airport Address: 64000 Sepang, Selangor, Malaysia
Airport Contact Number: +60387762000
Map:
Information of Cathay Pacific Head Office
Address: Cathay Pacific City, 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong
Contact Number: +852 2747-3333
Fax Number: +852 2560 1411
Email: engcal@cathaypacific.com
Official Website: www.cathaypacific.com
Cathay Pacific Baggage Services Information
Contact Numbers: +60 (3) 8776 5772 / +60 (3) 8776 5773 / +60 (3) 2786 2795
Email: baggageservices@pos.com.my / kul8bag@cathaypacific.com
Online Check-in with Cathay Pacific: https://www.cathaypacific.com/cx/en_IE/faqs/check-in/online-check-in.html
Cathay Pacific Flight Status: https://www.cathaypacific.com/cx/en_US/prepare-trip/flight-status.html#/flight-status
For Baggage Inquiries: https://flights.cathaypacific.com/en_IN/baggage.html?
Cathay Pacific Delay and Cancellation: https://www.cathaypacific.com/cx/en_IN/prepare-trip/flight-delays-and-cancellations.html?
Cathay Pacific Baggage Allowance
| View Cathay Pacific Hand | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | Oversize baggage charges |
Cathay Pacific Kuala Lumpur Cargo Sales Office Info
Telephone: Sales: +60 3 8778 8382, Reservations: +60 3 8778 8978, Import & Export: +60 3 8778 8677
Email: gha8kula@cathaypacific.com
Fax: +60 3 8778 8867
Address: Lot 108 1/F, Customer Service Centre, KLAS Cargo Complex, Southern Support Zone, 64000 KLIA, Selangor
Aircraft & Plane Types Offered by Cathay Pacific
- Airbus A320
- Airbus A320-200
- Airbus A321
- Airbus A321-200
- Airbus A321neo
- Airbus A330
- Airbus A330-300
- Airbus A340
- Airbus A340-200
- Airbus A340-300
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 747
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- Boeing 747-8
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Bristol 175 Britannia
- Bristol 175 Britannia 100
- Convair CV-880
- Convair CV-880
- Lockheed L-1011 TriStar
- Lockheed L-1011 TriStar 1/100/200
- Lockheed L-188 Electra
- Lockheed L-188 Electra
The Cathay Pacific Customer Care handles the following Inquiries:
| Cathay Pacific Mobile App | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Travel Insurance | Duty-Free Allowance |
| Unaccompanied Minor | Seats Enquiries and Selection | Cathay Pacific Lounges |
| Missing Luggage | Marco Polo Club | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Immigration Services | In-Flight Entertainment | OneWorld Codeshare Partners |
With Cathay Pacific Kuala Lumpur Office in Malaysia, your journey to the desired destination is set on a good note. To connect with them, you can refer to the shared phone numbers and addresses and connect seamlessly with the airline representatives. Contacting the skilled professionals ensures smoothness in flight booking, ticket management, and flight modification processes. Be sure to have your travel details and documents ready before you decide to visit or call the hotline.
Cathay Pacific Offices Other Locations
- Cathay Pacific Singapore Office
- Cathay Pacific Manama Office in Bahrain
- Cathay Pacific Kolkata Office in India
- Cathay Pacific Hong Kong Office
- Cathay Pacific Kathmandu Office in Nepal
- Cathay Pacific Penang Office in Malaysia
- Cathay Pacific Shanghai Office in China
- Cathay Pacific Guatemala City Office in Guatemala
- Cathay Pacific Mexico City Office in Mexico
- Cathay Pacific Cairns Office in Australia
- Cathay Pacific Xiamen Office in China
- Cathay Pacific Newark Office in New Jersey, United States
- Cathay Pacific Buenos Aires Office in Argentina
- Cathay Pacific Riyadh Office in Saudi Arabia
- Cathay Pacific Managua Office in Nicaragua
- Cathay Pacific Dubai Office in United Arab Emirates
- Cathay Pacific Tokyo Sales Office in Japan
- Cathay Pacific Da Nang Office in Vietnam
- Cathay Pacific Atlanta Office in United States
- Cathay Pacific Jeddah Office in Saudi Arabia
- Cathay Pacific Riyadh Sales Office in Saudi Arabia
- Cathay Pacific Adelaide Office in Australia
- Cathay Pacific Prague Office in Czech Republic
- Cathay Pacific Calgary Office in Canada
- Cathay Pacific Portland Office in Oregon, United States
- Cathay Pacific Yangon Office in Myanmar
- Cathay Pacific Malé Office in Maldives
- Cathay Pacific Beirut Office in Lebanon
- Cathay Pacific Helsinki Office in Finland
- Cathay Pacific Surabaya Sales Office in Indonesia
