Turkish Airlines Singapore Sales Office

  •    152 Beach Rd, #15-01/02 Gateway East, Singapore 189720
  •    +65 67324556/ +90 850 333 0 849 (It is a global number and is available in Turkish / English.)
  •    Monday - Friday 9:30-17:45. Closed on Saturday, Sunday and Public Holiday
  •    RESERVATIONS.SIN@THY.COM / SALES.SIN@THY.COM
Singapore

You can make every departure and arrival calm and easy. The Turkish Airlines Singapore Sales Office is a helpful stop if you want to understand air travel requirements and make your journey free from unnecessary stress. At the office, you’ll get answers about visa on arrival, refunds, online check-in, in-flight entertainment, baggage allowance, seat selection, and more. The staff can also advise you on concierge services, airport facilities, missing luggage, ticket changes, and other travel details. So, collect your questions and speak with the team to make your trip as comfortable as possible. Note down the shared contact details to reach the airline representatives easily.

Details of Turkish Airlines Singapore Sales Office: Contact, Address & Customer Service Details

Turkish Airlines Singapore Sales Office Address152 Beach Rd, #15-01/02 Gateway East, Singapore 189720
Turkish Airlines Hotline Number+65 67324556/ +90 850 333 0 849 (It is a global number and is available in Turkish / English.)
Turkish Airlines Fax Number+65 6733 8845
Office Opening HoursMonday – Friday 9:30-17:45. Closed on Saturday, Sunday and Public Holiday
EmailRESERVATIONS.SIN@THY.COM / SALES.SIN@THY.COM
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

Turkish Airlines Singapore Airport Sales Office Address and Contact Details

Airport NameSingapore Changi Airport
Turkish Airlines Singapore Airport Office AddressUnit 04-60 Passenger Terminal 1, Singapore Changi Airport, Singapore 918142
Airport Contact Number+65 67324556 / +90 850 333 0 849 (It is a global number and is available in Turkish / English.)
Office Opening HoursEveryday from 14:30 to 23:30 hrs. ( May not in Office due to flight operational reasons )

Ticketing/reservation service (for same date depature) is available everyday between 20:00 – 22:00 at check-in counters Row 5 at Terminal 1.

Operation Office is open everyday between 14:30 – 17:00 and not accessible to public.
Emailsinops@thy.com

List of all Turkish Airlines Global Sales Offices.

Turkish Airlines Headquarters Information

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Available Turkish Airlines Fleet Details

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Services Offered by Turkish Airlines Singapore Sales Office

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

So, now you know who to contact when you are having travel or booking complications. The Turkish Airlines Singapore Sales Office is there to resolve all sorts of travel-related queries and complex procedures. All you have to do is reach out to the airline representatives and receive quick assistance.

Frequently Asked Questions:

Can I combine miles and cash to pay for my ticket at the office?

The Turkish Airlines sales office in Singapore explains whether partial-point redemption is available, allowing you to use some miles and cover the remaining cost with cash.

What if I booked economy but want to bid for an upgrade to business class?

The office walks you through the upgrade bidding process, explaining minimum bid amounts, acceptance rates, and when you’ll find out whether your offer was accepted.

How do I book tickets if my travel companion has different baggage needs than I?

The Turkish Airlines Singapore sales office handles individual baggage requirements separately for each passenger, adding extra allowance only to those who need it on shared bookings.

Can someone explain what happens during really long layovers? Do I stay at the airport?

The office clarifies whether you can leave the airport during extended connections, visa requirements for exiting, and if transit hotels are available inside terminals.

What happens if I want to book a ticket but collect it a week later?

Since most tickets are electronic now, you’ll receive confirmation immediately via email. The Turkish Airlines sales office in Singapore can print copies anytime you visit.

Will the office help me if I’m traveling with my pet and need guidance?

Yes, they explain pet travel policies, including carrier dimensions, health documentation required, advance booking deadlines, and whether your pet travels in-cabin or cargo.

Can I purchase tickets for travel happening almost a year from now?

Airlines typically release schedules about 11 months in advance. The office tells you when bookings open for your desired dates, and you can reserve once available.

What if my ticket shows a fare in a different currency than I expected?

The Turkish Airlines Singapore Sales office clarifies currency conversions and exchange rates applied, and explains why tickets might display prices in various currencies depending on the booking origin.

How do I arrange tickets where I fly into one city but depart from another?

They create open-jaw itineraries where your arrival and departure cities differ, useful when you’re planning overland travel or exploring multiple regions during your trip.

Can the office verify whether my booking includes priority check-in privileges?

Yes, they review your ticket class and frequent flyer status to confirm if you qualify for priority check-in counters, baggage drop, and boarding access.

Turkish Airlines Offices Other Locations