The Air China Shiyan Office operates from Shiyan, China, offering accessible and dependable customer service.
Contact Number: +86 719 887 6999
Working Hours: Everyday- 24 Hrs
Air China Shiyan Airport Office Information
Air China functions out of Terminal 3 at Shiyan Wudangshan Airport, offering direct access to staff for quick help and solutions.
| Airport Code | SZX |
| Airport Address | JQHX+Q82, Mao Jian Qu, Shiyan, Hubei, China, 442012 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Shiyan Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Shiyan for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Beijing Office in China
- Air China Nanning Office in China
- Air China Tokyo Sales Office in Japan
- Air China Almaty Office in Kazakhstan
- Air China Datong Office in China
- Air China Hiroshima Office in Japan
- Air China Omsk Office in Russia
- Air China Nantong Office in China
- Air China Sanya Office in China
- Air China Rome Office in Italy
- Air China Irkutsk Office in Russia
- Air China Chita Office in Russia
- Air China Xuzhou Office in China
- Air China Taipei Office in Taiwan
- Air China Lijiang Office in China
- Air China Guangyuan Office in China
- Air China Sendai Office in Japan
- Air China Singapore Sales Office
- Air China New York Office in United States
- Air China Jingdezhen Office in China
- Air China Havana Office in Cuba
- Air China Phuket Office in Thailand
- Air China Nagoya Office in Japan
- Air China Newark Office in United States
- Air China Tongliao Office in China
- Air China Kashgar Office in China
- Air China Ho Chi Minh Sales Office in Vietnam
- Air China Shantou Office in China
- Air China Liuzhou Office in China
- Air China Dazhou Office in China