Air Macau Macau Office

  •    Block D, G/F, Tower 2, Tai Fung Plaza, No. 6-16 Berlin Street, Macau
  •    +85383965555
  •    Mon-Sat: 9am - 6pm
  •    airs@airmacau.com.mo
Macau

Do you want to learn the details about the Air Macau Macau Office? If so, then you are on the right page. Here, you will find all the essential information on the city office, such as its location, contact number, and the facilities it provides to its passengers. Get to know the in-flight services, ticket charges of different cabin classes, pet travel regulations, lounge accessibility and more. The city office is like your best friend who answers all your questions and takes you out of difficult situations. 

Passengers can also inquire about the information related to their arrival and departure terminal and learn the amenities they will enjoy within the location. Moreover, learn how to book your favorite seats, upgrade bookings, and various methods that make your check-in procedure convenient and relaxing. The city office will strive to offer you the most effective support available, whether you are facing a minor concern regarding your upcoming travel or a more severe challenge.

You must take advantage of the city office’s assistance to witness the most incredible journey of your life and create beautiful memories. The office staff is supportive and will surely help you with your requirements. 

Information of Air Macau Macau Office

Travel is exciting, but sometimes things don’t go as you planned. If you’re in Macau and need help with your trip, the Air Macau Macau Office is the place to go. Whether you want to fix your schedule, ask about special offers, or understand travel rules, the office staff is ready to assist. Just dial the given number or drop by, and you’ll get the answers you need.

Address: Block D, G/F, Tower 2, Tai Fung Plaza, No. 6-16 Berlin Street, Macau

Contact Number: +85383965555

Email: airs@airmacau.com.mo

Working Hours: Mon-Sat: 9am – 6pm

Air Macau Help at Macau International Airport

Air travel can throw in a few surprises, like a gate change, a baggage issue, or a last-minute question. That’s where the Air Macau airport desk comes in. Keep their contact details handy, and you can get quick help before or during your time at the airport. You can even call ahead to check about boarding steps, baggage rules, or check-in times so you’re better prepared.

Airport Name: Macau International Airport

Airport Address: Macao

Airport Contact Number: +85328861111

Map:

Details of Air Macau Head Office

If you have a bigger issue, like a refund request, a special service need, or a question about airline policies, the Air Macau head office can step in. They handle complex matters directly and give you clear solutions, making your travel experience trouble-free.

Address: 398 Alameda Dr. Carlos, D’Assumpcao, Edif.CNAC, 13-18 Andar, Macau, China

Contact Number: +853 8396 5555

Fax number: +853 8396 6866

Official Websitewww.airmacau.com.mo

Aircraft Types

Air Macau flies different types of planes for every route. Some are perfect for short trips, while others are more comfortable for longer flights. Knowing which plane you’ll be on can help you prepare whether you like more legroom, a quieter ride, or better onboard facilities.

  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321-200
  • Airbus A321neo

The Air Macau Customer Care handles the following inquiries:

Booking a trip, picking your seat, changing your travel dates, or adding extra bags, the Air Macau Macau office can help with it all. Their experienced team knows how to make changes quickly so you can get back to planning the fun parts of your journey.

Flight InformationOnline Check-inIn-Flight Entertainment
Flight WifiSeats Enquiries and SelectionAirport Facilities
Delayed FlightsAirport Counter Check-inMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Concierge ServicesSelf Service Kiosk Check-inIn-Flight Meals
Duty-Free AllowanceReceipts and RefundsMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

With the Air Macau Macau Office, you will get the answers to all your travel-related concerns, which are often hard to find. For a smooth conversation, connect with the city office during operating hours. Boost your travel experience with the best guidance from the regional office and make perfect arrangements. 

The details outlined above are all necessary for your forthcoming travel with Air Macau to or from Macau. For further inquiries, you may contact the city office using the contact information provided above. The officials will promptly respond to your call and assist you to the best of their abilities.

Frequently Asked Questions:

Should I call ahead before visiting the Air Macau office, or can I just walk in?

You can walk in without an appointment, but calling ahead can save time. This helps ensure staff availability and lets you know if you need specific documents.

How can the Air Macay office help me prepare for airport procedures?

The Macau office can explain check-in requirements, baggage limits, and boarding processes before you travel. They also provide information about gate locations and terminal facilities at your departure airport.

What kind of bigger problems should I take directly to the head office?

Air Macau’s head office handles complex issues like refund requests, compensation claims, and special service arrangements. They handle policy exceptions and authorization needs.

Can the Air Macau Macau office tell me about my specific aircraft before I fly?

Yes, the office can inform you about the plane type for your route. They explain seating layouts, onboard amenities, and comfort features available on your flight.

How quickly can the Macau office make changes to my existing booking?

Most standard changes, such as seat selection and date modifications, can be processed immediately during your visit. Complex changes may require additional verification, but staff work efficiently to minimize delays.

Does the office handle both domestic and international flight assistance?

Yes, the office assists with all flight types regardless of destination. Staff are trained to handle requirements for both local and international travel regulations.

Can I get help with special dietary requirements or accessibility needs at the Macau office?

The Air Macau office can arrange special meals, wheelchair assistance, and other accessibility services for your flight. It’s best to make these requests well in advance of your travel date.

What should I bring when visiting the office for ticket changes?

Bring your booking confirmation, valid ID or passport, and any relevant travel documents. Having a payment method ready helps if there are fees for changes or upgrades.

Can the office explain the baggage allowances for different ticket types?

Yes, office staff can explain baggage limits, excess fees, and restrictions for your specific fare. They also help you understand what items are allowed in carry-on versus checked luggage.

Is the office staff able to handle last-minute travel emergencies?

Yes, the office can assist with urgent travel changes and emergency rebooking when possible. They work to find solutions quickly while explaining available options and any associated costs.

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