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Check Out Austrian Airlines Headquarters in Vienna Contact Details

  •    Austrian Airlines AG Office Park 2, P.O. Box 100 A-1300 Vienna Airport (Schwechat), Vienna, Austria
  •    +43 5 1766 1000
  •    Monday - Fridya: 9am - 6pm
  •    public.relations@austrian.com
Vienna, Austria

The Austrian Airlines headquarters is in Vienna, Austria’s capital and cultural heart. The airline’s corporate office has facilities at Vienna International Airport, which always keeps the executives within proximity. This detailed manual covers every contact point, from phone numbers to physical addresses.

Quick Overview of Austrian Airlines Headquarters Whereabouts

Airline NameAustrian Airlines
Austrian Airlines Headquarters HQ Office CityVienna, Austria
Austrian Airlines Head Office AddressAustrian Airlines AG
Office Park 2, P.O. Box 100
A-1300 Vienna Airport (Schwechat),
Vienna, Austria
Austrian Airlines HQ Office LandmarkVienna International Airport (VIE), Schwechat
Austrian Airlines Corporate Office Email AddressNot listed publicly.
Austrian Airlines Head Office Phone Number+43 5 1766 1000
Austrian Airlines Corporate Office Fax Number+43 1 6886 526
Austrian Airlines HQ Office Working HoursMonday – Fridya: 9am – 6pm
Austrian Airlines Head Office Email Addresspublic.relations@austrian.com
Austrian Airlines Official Websitehttps://www.austrian.com/

Map Location:

Write to the Mailing Address

For legal matters, detailed feedback, official correspondence, or formal complaints, write a letter to the Austrian Airlines main office at the given address.

Austrian Airlines AG

Customer Relations, Office Park 2, P.O. Box 50

1300 Vienna Airport, Austria

Reach out to the Austrian Airlines Customer Service for Reservation Assistance

For concerns related to flight booking, ticket modifications, flight inquiries, luggage issues, refund rules, and more, contact the customer service team instead. The airline keeps separate helplines for different cities. You can check out the complete contact list at the official website.

  • Austria: +61 28278 4385
  • Germany: +995 70 6777530
  • Switzerland: +381 11430 0304
  • UK: +44 20 76608190
  • USA: +1 (516) 738-4422
  • Canada: +1 833 2547734
  • France: +33 157 959 007
  • Italy: +972 3905 8049
  • Spain: 0800 000 231
  • Netherlands: +31 20721 9419
  • Belgium: +32 2620 0851
  • Poland: +48 22 536 40 88
  • Czech Republic: +420 22537 6413

Essential Travel Service & Issues Addressed at the Austrian Airlines Main Office

You must consider contacting the Austrian Airlines HQ team only when you are dealing with complex queries, need approval for special services, or have tried the local offices and help centers and still haven’t found a solution. So, basically, if your travel matter is related to the following, contact the headquarters:

  • Legal matter
  • Policy exceptions
  • Approval for specific services
  • Legal documentation
  • Unexpected travel situations (mass flight cancellations and delays)

However, when your concern is related to basic flight booking activities or travel services, it is best to contact the nearest help center or contact the customer care center for quick assistance. These options can easily help your travel concerns related to:

  • Assistance with baggage rules and attached fees.
  • Needing help with refund rules and compensation claims.
  • Upgrading from economy to premium cabin. 
  • Special baggage allowance for bulky or fragile items.
  • Help in understanding airline name change rules and restrictions.

Alternative Options to Reach Out to the Austrian Airlines Representatives

In addition to the mentioned contact methods, there are some alternative ways to connect with the Austrian Airlines representatives. These options are best for staying up to date on the latest airline news, resolving minor queries, or sharing honest feedback.

Email Addresses

Airline’s Social Media Channels

Mobile Platform

Austrian Airlines offers mobile apps for iOS and Android devices, providing full booking management, digital boarding passes, Miles & More tracking, and instant customer support messaging.

Online Self-Service Tools.

  • Online Check-in: Accessible 47 hours before departure.
  • Trip Management: Handle reservations at austrian.com/manage-booking
  • Live Chat: Interactive support during operating hours.

Inside the Austrian Airlines Corporate Office

Austrian Airlines is Austria’s national flag carrier. It started in 1957 and joined the Lufthansa Group in 2009. Its headquarters are in Vienna at Vienna International Airport. The Austrian Airlines corporate office oversees strategic decisions, complex customer resolutions, fleet management, and global network planning.

Key Facts:

  • Established: September 30, 1957 (operations began March 31, 1958)
  • Main Hub: Vienna International Airport (VIE)
  • IATA Code: OS
  • ICAO Code: AUA
  • Aircraft Total: 70+ planes
  • Network Coverage: 120+ destinations worldwide
  • Alliance Membership: Star Alliance (member since 2000)
  • Parent Company: Lufthansa Group (acquired 2009)

Frequently Asked Questions:

What’s the location of Austrian Airlines’ corporate headquarters?

Austrian Airlines operates its main corporate building in Vienna, Austria, close to Vienna International Airport. The office handles legal matters, complex passenger situations, and central business functions.

How do I get access to the help center contact numbers?

Visit Austrian Airlines’ website and navigate to the support section. This page provides city-specific phone numbers and email addresses for different locations worldwide.

Does the office help with name corrections on tickets?

The airline name change policy permits fixing minor spelling errors on tickets. Passengers cannot replace their entire name once tickets are issued. Contact customer support for correction procedures and requirements.

Can I speak with corporate office representatives by telephone?

Yes, you can dial the corporate office number to discuss your situation with representatives. They provide detailed phone support for complex matters that require management attention.

When should I contact headquarters instead of customer service?

Reach headquarters when you’re dealing with complex travel situations, and local sales offices or customer support cannot provide satisfactory solutions. Corporate teams handle escalated concerns effectively.

What are the office’s business hours?

Corporate office hours aren’t publicly listed. The building follows typical weekday business schedules. Call the main telephone line to confirm exact operating times before planning contact.

How can I schedule an appointment to visit headquarters?

Call the corporate office hotline, explain your situation to representatives, and they’ll arrange an in-person meeting if necessary. Otherwise, they’ll resolve your concern over the phone.

Will the office process my ticket cancellations and refunds?

For questions about reservations, cancellations, or refund procedures, contact your nearest sales location or call customer support. They handle these routine requests more efficiently than headquarters.

Which methods work for contacting the corporate office?

Use standard business communication channels: send emails, make phone calls, or send letters to the official mailing address for formal correspondence and documentation.

Can I visit the corporate building without scheduling ahead?

Unscheduled visits aren’t accepted at headquarters. You must first telephone the representatives for assistance. They’ll arrange in-person appointments only when absolutely necessary for your situation.

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