Receive comprehensive travel assistance by contacting the British Airways Shanghai office. The help center is packed with airline representatives and modern facilities, offering immediate solutions. Connect with the team for a seamless air experience.
Gather the contact details to reach the office, and check out the quickest and easiest way to manage your bookings.
British Airways Shanghai Office Details
British Airways Shanghai Office Address: 1710, 17F, Greenland Center, No. 600 Middle Longhua Road, Shanghai 200032 China
British Airways Office in Shanghai Contact Number: +86 21 6375 8385
British Airways Office Shanghai Fax: +86 21 6375 8387
Working Hours: 9:00 am – 6:00 pm (Monday – Friday)
Airport Name: Shanghai Pudong International Airport
British Airways Shanghai Airport Office Address: 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport Contact Number: +862196990
Map:
Modify British Airways Ticket Details Online
Travelers can quickly handle ticket cancellations, changes, upgrades, and check-ins through the “manage booking” tool. It is available on the official homepage and mobile app.
If you get stuck in a complex procedure or need help with airline policies, contact the British Airways office in Shanghai for help.
Make British Airways Flight Cancellations
The British Airways cancellation policy 2026 provides a 24-hour grace period, which allows a full refund. After that, fees are applicable as per the selected fare type.
- Enter the website and navigate to the “Manage Booking” tab by scrolling down.
- Provide your booking reference and last name.
- Select the booking you want to cancel.
- Confirm cancellation and follow the payment steps.
- The airline will send the details to your registered email address.
Check the details of the British Airways St Georges Sales Office.
Reschedule the British Airways Flight Date or Time
Travelers can change the British Airways flight date and time to reschedule their departure according to their current travel plans. While the change fee depends on the fare type, the traveler will have to pay the fare difference.
- Visit the website and click on the “manage booking” tab.
- Enter the login credentials, i.e., booking reference and last name.
- Select the reservation, and click on the “change” or “modify” button.
- Make changes by selecting the preferred date or time.
- Confirm and proceed further to make the payment.
- In seconds, you will receive an updated e-ticket on your registered email ID.
Complete Flight Check-In and Download Boarding Pass
British Airways web check-in opens 24 hours before departure. Travelers can complete the process on the website or mobile app.
- Open the website or app and click on “check-in.”
- Again, enter your login credentials.
- Select your seats and follow the on-screen instructions.
- Complete check-in and download your boarding pass.
Information of British Airways Head Office
British Airways Head Office Address: British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom
British Airways HQ Office Contact Number: (+44) 208 562 8035
British Airways Corporate Office Fax Number: (+44) 208 562 8893
British Airways Official Website: www.britishairways.com
British Airways Plane / Aircraft Types
- Airbus 318-100
- Airbus 319-100
- Airbus 320-200
- Airbus 321-200
- Airbus 380-800
- Boeing 747-400
- Boeing 757-200
- Boeing 767-300
- Boeing 777-200
- Boeing 777-300
- Boeing 787-8
- Boeing 787-9
- Embraer 170
- Embraer 190
The British Airways Customer Care handles the following inquiries:
| Visa on Arrival | Ok to Board | Flight Ticket Cancellation |
| Visa Information | Visa Services | Baggage Allowance |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | British Airways Lounges |
| Missing Luggage | British Airways Mobile App | Flight/Visa Info |
| Animals and Pets | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | British Airways Duty Free |
Guide to British Airways Refund Policy 2026
Travelers receive a full refund if they cancel or change their tickets within 24 hours of booking, per British Airways’ refund guidelines. Once that window closes, the airline starts levying charges as per the ticket type.
When the airline experiences any flight disruption, travelers are entitled to free rebooking and a full refund.
Frequently Asked Questions:
Yes, British Airways has an office in Shanghai, China, offering quick travel support and guidance to the local customers.
Contact BA through their website or phone line well before your trip. The request needs to be in at least two days before you fly.
It comes down to the ticket you purchased. Some fares return the full amount while others only cover taxes. Read your fare terms carefully before making a decision.
The airline will put you on another flight or return your money. You get to decide which works better depending on your travel needs at that point.
Head to the BA website and use the Manage My Booking section. From there, you can swap your travel date, time, or destination based on availability.
In most cases, yes. The ability to change depends on the fare you bought. Some cheaper tickets come with conditions or extra costs attached to any amendments.
A cabin bag and a handbag are typically covered across most fare types. Whether your hold luggage is included varies by route and ticket class. Premium cabins typically receive a more generous allowance.
Minor errors can be corrected, such as a wrong letter or an inverted name. Replacing the name entirely or handing the ticket to another traveler is not permitted by the airline.
British Airways Offices Other Locations
- British Airways Southampton Sales Office in United Kingdom
- British Airways Lourdes Office in France
- British Airways Cape Town Sales Office in South Africa
- British Airways Shannon Office in Ireland
- British Airways Tunis Sales Office in Tunisia
- British Airways Munich Office in Germany
- British Airways Dublin Sales Office in Ireland
- British Airways Stronsay Office in United Kingdom
- British Airways Zakynthos Sales Office in Greece
- British Airways Saint Petersburg Sales Office in Russia
- British Airways Aberdeen Office in Scotland
- British Airways Punta Cana Office in Dominican Republic
- British Airways Montreal Sales Office in Canada
- British Airways Belgrade Office in Serbia
- British Airways Stuttgart Sales Office in Germany
- British Airways Edinburgh Office in United Kingdom
- British Airways Havana Office in Cuba
- British Airways Kilimanjaro Office in Tanzania
- British Airways Saint Helier Sales Office in Jersey
- British Airways Providenciales Office in Turks and Caicos Islands
- British Airways Trieste Sales Office in Italy
- British Airways Antalya Office in Turkey
- British Airways Tashkent Office in Uzbekistan
- British Airways Copenhagen Sales Office in Denmark
- British Airways Sarajevo Sales Office in Bosnia and Herzegovina
- British Airways Mykonos Sales Office in Greece
- British Airways Las Palmas Office in Spain
- British Airways Karachi Sales Office in Pakistan
- British Airways Aberdeen Sales Office in Scotland
- British Airways Auckland Sales Office in New Zealand