Turkish Airlines Shanghai Office in China

  •    Room 522 Shanghai Centre 1376 West Nanjing Road Shanghai China
  •    +86 21 3222 0022
  •    saleschi@thy.com
Shanghai, China

To learn about the booking options, check-in procedures, cancellation steps, refunds, wheelchair assistance, and baggage policy of Turkish Airlines, passengers traveling from Shanghai in China can reach out to their nearest city ticketing office.
The staff present at the Turkish Airlines Shanghai Office in China are polite and cooperative and are always prepared to tackle the travel-related queries of its clients. You can simply ring a bell on their phone number, drop them a text on WhatsApp, or send an email to inform them about your travel needs. They will offer you with the free-of-cost assistance before, during, and even after you arrive at your beautiful destination.

Details of Turkish Airlines Shanghai Office

Address: 1376 Nanjing Rd (W), Nanjing West Road, Jing’An, Shanghai, China, 200041

Email:– saleschi@thy.com

Working Hours:
Monday – Sunday : 8:30 am – 5:30 pm.

Call Center: +1-800-874-8875

Telephone: +1 312 595 0849

Fax: +1 773 686 1668


Turkish Airlines Shanghai Airport Office

Shanghai Pudong International Airport
Yingbin Expy, Pudong, Shanghai, China

Airport Phone No. – +86 21 96990

Turkish Airlines Shanghai Booking Contact

Tel: +86 21 3222 0022

Email:  saleschi@thy.com

Fax: +1 773 686 1668

Working hours
Monday – Sunday:
 8:30 am – 5:30 pm.

Official websitehttps://www.turkishairlines.com/

Online Check-inhttps://www.turkishairlines.com/en-int/flights/manage-booking/

Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Head Office Address and Contact

Turkish Airlines General Management Building is located at Ataturk Airport in Yesilkoy, Istanbul, Turkey.

Phone: +90 212 463 63 63

Fax: +90 212 465 21 21

Contact information for Baggage Services

Tel: 60 162284603 / +60 162180184

Fax: +61 3 8340 8050

Hours of Operation:
Monday – Sunday
 : 8:30 am – 5:30 pm.

Inquiries about Baggagehttps://www.turkishairlines.com/en-in/any-questions/baggage-information/

Plane / Aircraft Types

Total fleet: 333

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

The Turkish Airlines Customer Care section handles the following inquiries:

Valet ParkingVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsEconomy ClassMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Business ClassImmigration ServicesIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

Whether you have doubts about the reservation process, upgrades, or cancellations, you will find assistance for your problem at the Turkish Airlines Shanghai Office in China. Passengers can get in touch with them by using the correspondence mentioned above within their working hours. 

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