Air China Bangkok Office in Thailand 1-833-532-8043

The Air China Bangkok office is located in Sathorn Square Office Tower 9th Floor, Unit 9008-9010 98 North Sathorn Road Silom, Bangrak Bangkok 10500 Thailand. The sales office handles queries related to travel matters and airline services. You can contact the office via hotline for quick on-call assistance. If you prefer face-to-face assistance, visit the office.

Air China Bangkok Office Contact Number: +66 2108 1888

Bangkok Office Working Hours: Everyday- 24 Hrs

List of all available Air China offices across the globe.

Reach Out to the Air China Bangkok Airport Office

Air China operates out of Terminal 1 (main terminal building) at Suvarnabhumi Airport. Reach out to the help desk before flight departure for assistance, including guidance on terminal formalities. Utilize the attached map to easily locate the airline counter.

Bangkok Airport Address: 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand

Airport Contact Number: +6621321888

Map:

Contact Details of Air China Head Office Team

The Air China Headquarters is located in No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312). Travelers can contact the team for assistance with serious or complex travel matters. Reach out to the staff by dialing the given contact number for immediate help to prevent potential flight disruptions.

Contact Number: 86 10 61461049

Corporate Office Email Address: customer_relations@airchina.com

Official Website: www.airchina.com.cn

Plane / Aircraft Types

Air China is known for operating a large, mixed fleet, consisting of over 500 aircraft. The collection is dominated by the Airbus and Boeing narrowbody and widebody jets. The airline ensures that its fleet is maintained to deliver a satisfactory air journey for every passenger.

Airbus A319-100
Airbus A320-200 (Deliveries from 2014)
Airbus A320neo (Deliveries until 2020)
Airbus A321-200
Airbus A330-200
Airbus A330-300
Airbus A350-900
Boeing 737-700

Boeing 737-800
Boeing 747-400
Boeing 747-8I
Boeing 777-200
Boeing 777-300ER
Boeing 787-9 (Deliveries from May 2016)
Comac C919 (to be announced)

Common Travel Services Handled at the Air China Office in Bangkok

Calling or visiting the Air China office in Bangkok can help you set your journey on the right path. The airline representatives are well-equipped to handle a wide range of travel requests, from flight cancellations to premium cabin upgrades. Just reach out to them on time and receive prompt assistance.

Visa Information	Online Check-in	In-Flight Entertainment
Flight Wifi	Airport Wifi	Airport Facilities
Delayed Flights	Airport Counter Check-in	Miles
Flight/Visa Info	Air China Lounges	Missing Luggage
Business Class	Self Service Kiosk Check-in	In-Flight Meals
Duty-Free Allowance	Airport Transfers	Meet and Greet
Baggage Allowance	Visa Services	Airport Lounges
Flight Ticket Cancellation	Ok to Board	Flight Ticket Booking

Inquire about Baggage Allowance

Speak with the airline representatives to get a clear idea of what items you can pack and in what quantity. This prevents overpacking and helps you avoid unwanted penalty charges. Plus, in case you need extra allowance, you can purchase extra checked baggage at a reasonable price.

Request Special In-Flight Meals

If you have dietary restrictions due to a medical condition or lifestyle choices, you can contact the airline staff for special in-flight meals. Make sure to inform the airline at the time of booking or at least 48 hours before departure to ensure proper meal arrangements.

Report Missing Baggage

Missed baggage or an item on the plane? Don’t stress it out; just contact the Bangkok airport office staff and inform them about the missing item. The staff will ask you to fill out a form with a detailed description of the item. Do not leave the airport without filing a report.

Assistance with Ticket Modifications

If your travel plans change or you no longer wish to take the flight, inform the airline staff, and they can help with any necessary modifications. Whether you need to cancel the flight or make changes to ticket details, the staff is equipped to guide you through both procedures.

Frequently Asked Questions:

Where is the Air China office in Bangkok?

The Air China office is located on the 9th floor of 98 Sathorn Square Office Tower, Unit 9008-9010 North Sathorn Road, Silom, Bangrak, Bangkok, Thailand.

What are the working hours of the office?

The airline has not listed working hours on the official website. Contact the office directly to confirm their opening and closing times.

Can I contact the Air China Bangkok office via phone?

Yes, you can absolutely contact the Air China office staff in Bangkok via phone at +662-108-1888. The airline experts provide comprehensive on-call assistance and on-the-spot solutions.

Is it important to book an appointment before visiting the office?

No, it is not important to schedule an appointment to contact the office staff. However, you can call ahead during rush hours to ensure the staff is available to attend to you.

Where is the Air China airport office in Bangkok?

The Air China Bangkok airport office is located on the 3rd floor of the AOB Building at Suvarnabhumi Airport. You can contact the team at 0066-2134-2452 for quick support.

Does Air China allow ticket cancellations?

Yes, the airline handles ticket cancellation requests and explains the restrictions and fees attached to your ticket type. Be sure to contact the team as early as possible for such ticket modifications.

Who can visit the office for assistance with bookings?

Anyone who has booked a ticket with Air China can visit the Bangkok office for help with ticketing and booking-related services.

Does Air China offer wheelchair assistance?

Yes, Air China offers free ground, boarding, and onboard wheelchair assistance to travelers with reduced mobility or physical disability. Contact the office at least 2 days before departure to book.

Can I make corrections to my name on the Air China ticket?

Yes, you can make minor corrections to your name, such as correcting misspellings, swapping first and last names, and updating titles due to legal changes. However, a complete name change is not allowed.

Does Air China charge for ticket changes?

Yes, the airline charges a certain fee for voluntary changes made to a booked ticket. The changes can be done through the website or by contacting customer care.

Air China Bangkok Office in Thailand