The Air China Hefei Office operates from 1-1913 JINYUHUAFU Office Buliding, 297 Changjiang West Rd., Hefei, Anhui 230031, CHINA, offering accessible and dependable customer service.
Contact Number: 0551-62853999
Working Hours: Everyday- 24 Hrs
Air China Hefei Airport Office Information
Air China functions out of main terminal at Hefei Xinqiao International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | HFE |
| Airport Address | China, Anhui, Hefei, 肥西县 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Hefei Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Hefei for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Wuhai Office in China
- Air China Nanning Office in China
- Air China Chengdu Office in China
- Air China Astana Office in Kazakhstan
- Air China Zhanjiang Office in China
- Air China Phuket Office in Thailand
- Air China Tokyo Office in Japan
- Air China Washington D.C. Office in United States
- Air China Karachi Office in Pakistan
- Air China Siem Reap Office in Cambodia
- Air China Hotan Office in China
- Air China Chaoyang Office in China
- Air China New York Office in United States
- Air China Turpan Office in China
- Air China Istanbul Sales Office in Turkey
- Air China Pyongyang Office in North Korea
- Air China Warsaw Office in Poland
- Air China Aksu Office in China
- Air China Almaty Office in Kazakhstan
- Air China Riyadh Sales Office in Saudi Arabia
- Air China Lima Office in Peru
- Air China Qamdo Office in China
- Air China Ibaraki Office in Japan
- Air China Hong Kong Sales Office
- Air China Liuzhou Office in China
- Air China Kuala Lumpur Sales Office in Malaysia
- Air China Phuket Sales Office in Thailand
- Air China Ulaanbaatar Sales Office in Mongolia
- Air China Lanzhou Office in China
- Air China Guangyuan Office in China