The Air China Lanzhou Office operates from 18th floor, Gansu cultural building, No. 638, Donggang West Road, Lanzhou,, offering accessible and dependable customer service.
Contact Number: 0931-8792902
Working Hours: Everyday- 24 Hrs
Air China Lanzhou Airport Office Information
Air China functions out of Terminal 2 (Mainly) at Lanzhou Zhongchuan Airport, offering direct access to staff for quick help and solutions.
| Airport Code | LHW |
| Airport Address | GJ8C+222, Yong Deng Xian, Lanzhou, Gansu, China, 730087 |
| Airport Contact Number | +869318168913 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Lanzhou Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Lanzhou for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Frankfurt Office in Germany
- Air China Ürümqi Office in China
- Air China Vancouver Sales Office in Canada
- Air China Stockholm Office in Sweden
- Air China Yibin Office in China
- Air China Wanzhou Office in China
- Air China Islamabad Office in Pakistan
- Air China Taizhou Office in China
- Air China Bayannur Office in China
- Air China Zhengzhou Office in China
- Air China Yantai Office in China
- Air China Shizuoka Office in Japan
- Air China Sendai Office in Japan
- Air China Johannesburg Sales Office in South Africa
- Air China Nanjing Sales Office in China
- Air China Seoul Sales Office in South Korea
- Air China Vancouver Office in Canada
- Air China Hulunbuir Office in China
- Air China Nice Office in France
- Air China Ulaanbaatar Sales Office in Mongolia
- Air China Harbin Office in China
- Air China San Francisco Office in United States
- Air China Phuket Sales Office in Thailand
- Air China Nha Trang Office in Vietnam
- Air China Almaty Office in Kazakhstan
- Air China Xi’an Office in China
- Air China Mudanjiang Office in China
- Air China Jakarta Office in Indonesia
- Air China Berlin Sales Office in Saudi Arabia
- Air China London Office in United Kingdom